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Role Purpose
Responsible for the end-to-end management and delivery of complex, multi-stream projects within a client banking environment. This includes leading business change initiatives, technical implementations, and ensuring robust financial governance across all phases of the project lifecycle.
The role requires a strong focus on driving change within financial services organisations, partnering with business and technology stakeholders to deliver measurable outcomes aligned to regulatory, operational, and strategic priorities.
Key Responsibilities
Project Delivery
- Lead the delivery of complex change projects across business and technology domains within a banking environment.
- Manage full project lifecycle from initiation through to implementation and closure, ensuring alignment to governance frameworks (e.g., PRINCE2, Agile, Waterfall).
- Define and manage scope, timelines, deliverables, resources, and dependencies across multiple workstreams.
Business Change Transformation
- Drive business change initiatives, ensuring effective adoption of new processes, operating models, and systems.
- Work closely with stakeholders to define target state operating models and deliver successful transition from current state.
- Support organisational readiness through change impact assessments, stakeholder engagement, and communication plans.
Technical Implementation
- Oversee delivery of technology-enabled change, working closely with IT, architecture, and delivery teams.
- Ensure successful implementation of banking platforms, digital systems, or regulatory technology solutions.
- Manage system integration points and ensure alignment with enterprise architecture standards.
Financial Budget Management
- Own and manage project financials, including budgeting, forecasting, and cost control.
- Track project cash flow, invoicing, and financial reporting, ensuring compliance with governance standards.
- Develop and manage business cases, ensuring benefits realisation and ROI tracking through project lifecycle.
Governance, Risk Compliance
- Establish and lead project governance forums, providing high-quality reporting to senior stakeholders.
- Proactively manage risks, issues, assumptions, and dependencies.
- Ensure adherence to financial services regulatory and internal risk frameworks.
Stakeholder Management
- Engage and influence senior stakeholders across business, technology, and client leadership teams.
- Act as the key interface between client bank and delivery teams.
- Deliver clear, concise updates and reporting at all governance levels.
Continuous Improvement
- Identify and implement improvements to project delivery practices and governance frameworks.
- Promote best practices in project management and business change delivery.
Experience Skills
Essential
- 8+ years’ project management experience within Financial Services / Banking.
- Proven delivery of business change and technical implementation projects.
- Strong experience in change management and business transformation.
- Experience managing technical delivery / system implementations.
- Demonstrated ownership of project budgets, financial tracking, and reporting.
- Strong knowledge of project governance, risk management, and regulatory environments.
- Excellent stakeholder management and influencing skills.
- Experience delivering across the full project lifecycle (initiation to closure).
Desirable
- Experience working on-site with UK-based client banks (London).
- Knowledge of UK/EU financial regulations and regulatory change delivery.
- Certifications such as PRINCE2, PMP, Agile (Scrum/Kanban).
- Exposure to digital transformation, core banking, or data programmes.
Leadership Behavioural Competencies
- Strong leadership with the ability to deliver in complex, fast-paced environments.
- Ability to manage ambiguity and drive clarity in change environments.
- Strong problem-solving and decision-making skills.
- Excellent collaboration and ability to manage cross-functional stakeholders.
Education Qualifications
- Bachelor’s degree or equivalent experience.
- Project Management certification (PRINCE2, PMP or equivalent)
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
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