Technical document engineer Work, Jobs in Swarkestone, Dby (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Maintenance and Supply Chain Coordinator
DCRail —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Logistics Operations Engineer
KNAPP U.K. Limited —Donington Park
- Full-time
- Java
- SQL
- C++
10h
Weekend Service Engineer (Coffee Machines)
Field Service Solutions —Derby
- £32,000 - £40,000 a year
- Overtime
- Up to 50% travel
- Maintenance
- Travel
- Employee assistance programme
- Employee discount
Quick apply
2h
Product Engineer II
Aerodyn —Derby
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Schematics
- CAD
Quick apply
9d
Configuration Management Engineer
Assystem —Derby
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
Tekla Detailer/Draughtsperson
B&K Hybrid Solutions Limited —Derby
- From £1 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
7d
Control Systems Engineer
ASSYSTEM —Derby
- Full-time
- AutoCAD
- Engineering
- System design
Quick apply
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Stress Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
- CAD
- Engineering
- Microsoft Office
Quick apply
Environmental Sustainability Advisor
Balfour Beatty —Derby
- Hybrid work
- Communication skills
- Annual leave
Rehabilitation Engineer Technician
Opcare Limited —Leicester
- Full-time
- Engineering
- Bachelor's degree
- Rehabilitation centre
- Free parking
- Health & wellbeing programme
Quick apply
4d
Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
4d
EC&I Engineer
Assystem —Derby
- Hybrid work
- Engineering
- Travel
- In-person
Mechanical Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
Quick apply
Automation Assistant
KNAPP U.K. Limited —Donington Park
- Full-time
- Communication skills
Refrigeration Reliability Manager, EU AMZL RME
Amazon UK Services Ltd. —Kegworth
- Weekend availability
- Engineering
- System design
- Maintenance
HVAC Design Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- HVAC
Quick apply
Staff Draughtsperson
Kratos Defense —Derby
- Full-time
- CAD
- Engineering
- Bachelor's degree
Quick apply
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply

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technical document engineer jobs near swarkestone, dby

Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical document engineer jobs in swarkestone, dby

Technical Support Advisor

Maintenance and Supply Chain Coordinator

Logistics Operations Engineer

Weekend Service Engineer (Coffee Machines)

Product Engineer II

Configuration Management Engineer

Tekla Detailer/Draughtsperson

Control Systems Engineer

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Stress Engineer

Environmental Sustainability Advisor

Rehabilitation Engineer Technician

Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)

EC&I Engineer

Mechanical Engineer

Automation Assistant

Refrigeration Reliability Manager, EU AMZL RME

HVAC Design Engineer

Staff Draughtsperson

Systems Engineer

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