Service desk engineer Work, Jobs in Sedgefield, Dur (with Salaries)

Service Manager
Flannery Plant Hire —Darlington
- Maintenance
- Organisational skills
- Communication skills
1d
Senior Geotechnical Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Principal Water Quality Scientist/ Modeller
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting
Geotechnical or Geoenvironmental Consultant
Stantec —Newcastle upon Tyne
- Engineering
- Project management
- Construction experience
- Annual leave
Service Desk Manager
Middlesbrough Council —Middlesbrough
- £45,091 - £47,181 a year
- Full-time
- Management
- Leadership
8d
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
12d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
VoIP & Network Infrastructure Engineer
LM Global Telecoms Ltd —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- In-person
- Free parking
- Annual leave
Quick apply
4d
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
12d
Plant Service Manager in the Construction Industry
Teward Bros Limited —Staindrop
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Senior Software Engineer, Core Experiences - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Java
- APIs
4d
Apprentice Admin/Office Manager
Mitie —Darlington
- £16,686.08 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d

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service desk engineer jobs near sedgefield, dur

Service Manager

Flannery Plant Hire -
Darlington

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Job details

1 day ago

Qualifications

Driving Licence
Maintenance
Organisational skills
Communication skills

Full job description

Service Manager

Darlington

About Flannery Plant Hire

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.

Role Purpose

The Service Manager is responsible for leading the maintenance and servicing function to ensure the availability, reliability, safety, and compliance of Flannery's fleet. This role oversees workshop operations, field service engineers, and maintenance planning, ensuring plant and equipment are serviced efficiently while minimising downtime and maximising fleet utilisation.

Working closely with Operations, Transport, Engineering, Procurement, and Hire Desk teams, the Service Manager will drive operational excellence, continuous improvement, and a culture of safety and accountability.

Key Responsibilities

Lead the day-to-day management of field service operations.
Ensure preventative maintenance schedules are planned and completed on time.
Maximise fleet availability through effective maintenance planning and resource allocation.
Monitor equipment performance and implement corrective actions to reduce recurring faults.
Coordinate breakdown response to minimise customer disruption.
Ensure all servicing and repairs are completed to manufacturer specifications.
Maintain accurate service and maintenance records using the company's fleet management systems.
Monitor asset condition and recommend refurbishment or disposal where appropriate.

Lead, coach, and develop service controllers, engineers, and technicians.
Set performance expectations and conduct regular performance reviews.
Promote a culture of accountability, teamwork, and continuous improvement.
Support recruitment, onboarding, and technical development of engineering staff.
Champion Flannery's health and safety culture across all service operations.
Ensure compliance with company policies, manufacturer standards, and legal regulations.
Investigate incidents and implement corrective actions where necessary.
Identify opportunities to reduce maintenance costs without compromising quality or safety.
Control external supplier and subcontractor costs.
Work collaboratively with operational teams to deliver high fleet availability.
Support customer satisfaction through reliable equipment and responsive service delivery.
Analyse maintenance data and KPIs to identify trends and improvement opportunities.
Implement best practice maintenance processes and lean working methods.
Support business improvement initiatives across engineering operations.

Skills & Experience

Essential

Significant experience managing service operations within the plant hire, construction equipment, heavy machinery, commercial vehicle, or related engineering sector.
Strong technical knowledge of construction plant and heavy equipment.
Proven experience leading engineering or workshop teams.
Experience managing preventative maintenance programmes.
Strong planning and organisational skills.
Budget management experience.
Excellent communication and stakeholder management skills.
Proficient in fleet management and maintenance software.
Full UK driving licence.

Personal Attributes

Safety-focused leader
Customer-centric mindset
Commercially aware
Calm under pressure
Strong decision-maker
Highly organised
Collaborative
Results-driven
Adaptable and proactive
Committed to continuous improvement

Apply Now

Refine Your Search

service desk engineer jobs in sedgefield, dur

Service Manager

Senior Geotechnical Engineer

Principal Water Quality Scientist/ Modeller

Geotechnical or Geoenvironmental Consultant

Service Desk Manager

Service Desk Technician

3rd Line Network Support Engineer

VoIP & Network Infrastructure Engineer

Service Desk Engineer (End User Support)

Plant Service Manager in the Construction Industry

Senior Software Engineer, Core Experiences - Newcastle, United Kingdom

Apprentice Admin/Office Manager

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