Systems support analyst Work, Jobs in Glasgow, Sct (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
10d
Clinical Systems Analyst
Optomatica Automation Solutions Ltd —Glasgow
- £2,411 - £3,000 a month
- Full-time
- System design
- Analysis skills
- IT
Quick apply
1d
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Criminal Intelligence Analyst
Department for Work and Pensions —Glasgow
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
10d
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
HR Systems Administrator
ScotRail —Glasgow
- £41,373 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Employee discount
- Life insurance
10d
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
Business Process & Systems Manager
Star Refrigeration Ltd —Glasgow
- £65,000 - £70,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Finance Systems Analyst
Aggreko —Glasgow
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Java
- AWS
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Service Protection Analyst (Change, Release, Transition)
Evelyn Partners —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
Quick apply
Treasury Operations Analyst
Nucleus Financial Group —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
9d
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department
Bermuda Monetary Authority —Hamilton
- Azure
- DevOps
- Master's degree
10d
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Presentation skills
- Annual leave
- Flexible schedule
1d
IT Procurement and Process Analyst
Northern Marine Group —Glasgow
- Microsoft Excel
- Management
- IT

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systems support analyst jobs near glasgow, sct

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
10 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

systems support analyst jobs in glasgow, sct

Technical Support Analyst

Clinical Systems Analyst

Atlassian Support Analyst

Criminal Intelligence Analyst

Solutions Analyst II

HR Systems Administrator

3rd Line Support Analyst

Senior Service Desk Analyst

Business Process & Systems Manager

Finance Systems Analyst

Lead Solutions Analyst

Technical Analyst

Service Protection Analyst (Change, Release, Transition)

Treasury Operations Analyst

IT System Analyst

Service Desk Manager

Project Controls Analytics Consultant (Defence)

Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department

Head of AI & Analytics

IT Procurement and Process Analyst

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