Technical support engineer Work, Jobs in Biggin Hill, Sry (with Salaries)

Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Organisational skills
- APIs
- Communication skills
2nd line Technical Support Engineer
ERGOS UK —Crawley
- £32,000 - £39,999 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
12d
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Analysis skills
- Organisational skills
6d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
End User Support Engineer
Tata Elxsi —London
- Windows
- Analysis skills
- Computer networking
14d
Technical Support Engineer
DIGICO —Chessington
- Overtime
- English
- No degree
- Linux
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Support Engineer II
Delinea —London
- £45,000 - £50,000 a year
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Technical Support Engineer - Premium Accounts, Weekend Coverage
Harvey —London
- Weekend availability
- IT
- AI
- Communication skills
8d
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- PMP
- AWS
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Microsoft Office
- Analysis skills
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
Technical Engineer - Technical Support Group (TSG) (Predictive Maintenance Group)
British Airways —London
- Full-time
- Engineering
- Project management
- Bachelor's degree
7d
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply

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technical support engineer jobs near biggin hill, sry

Sr. Customer Success Engineer, EMEA

Censys -
London

Apply Now

Job details

£93,000 - £107,000 a year

Qualifications

Jira
SSL
Network Protocols
Splunk
REST
Organisational skills
APIs
ServiceNow
Cybersecurity
SaaS
Communication skills
Python

Full job description

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary:

In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a Senior CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisor during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests.

Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area.

What You’ll Do:

Partner with the Customer Success organization to deliver a world-class, white-glove customer experience
Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption
Manage and resolve support requests from simple to highly complex, acting as the primary escalation point for high-impact customer issues
Proactively identify risks to customer health and drive mitigation plans to reduce time to value
Lead complex implementations from technical discovery through production rollout
Guide customers in deploying, troubleshooting, and optimizing integrations such as Cloud Connectors, Splunk, Jira, and ServiceNow
Translate customer business and security objectives into scalable technical solutions
Represent the customer perspective by identifying trends and sharing actionable feedback with Product and Engineering
Help define success metrics and feedback loops for new product launches
Mentor CSEs and contribute to evolving internal processes, runbooks, and support standards
Serve as a subject matter expert and escalation resource for complex technical challenges

What You’ll Bring:

4+ years of experience in a technical, customer-facing role, ideally within a cybersecurity SaaS environment
Proven experience owning complex customer relationships and driving technical outcomes
Strong understanding of security tooling, cloud providers, and common network protocols, including SSL/TLS
Advanced proficiency in Python and comfort working with REST APIs
Ability to influence without authority and collaborate effectively across teams
Excellent communication, organizational, and troubleshooting skills
Comfort operating with ambiguity in a fast-paced, high-growth environment
A self-starter mindset with a resourceful, “figure-it-out” attitude and a strong customer focus

The annual base salary range for this role will be around £93,000 - £107,000, plus bonus eligibility and equity.

In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.

This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom.

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technical support engineer jobs in biggin hill, sry

Sr. Customer Success Engineer, EMEA

2nd line Technical Support Engineer

Associate Technical Support Engineer

EUC Engineer

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

End User Support Engineer