In this role, you will drive the effective delivery of ABB’s Service portfolio, ensuring alignment with safety standards and ABB processes to exceed customer expectations. Provide expert technical support, act as a subject matter specialist, and resolve complex issues within your field. Proactively engage with customers and ABB sales teams to understand needs, build trust, and identify opportunities to grow the Service business. Based remotely, this role includes regular travel across UK offices and to customer sites, both onshore and offshore. Full training to be provided during inducting period at our Aberdeen location.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Work model: home-based from the UK {#LI-remote} with travel both on and offshore
System Development & Maintenance: Update and maintain ABB control system hardware/software, including design specs, test procedures, and scopes of work.
Testing & Integration: Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance.
Product & Customer Support: Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed.
Bid & Proposal Support: Assist in quotation preparation and identify potential sales leads through customer interactions.
Technical Advisory: Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity.
Lifecycle & Spare Parts Management: Oversee system modifications, spare parts planning, and ad-hoc work-scope coordination.
Reporting & Communication: Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients.
Challenges & Improvements: Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed
Qualifications for the Role
Strong safety and integrity mindset
Solid application background with knowledge of PLCs, SCADA, HMIs, industrial networks, and cybersecurity
Willingness to learn, innovate, and work independently
Strong written and verbal communication skills
Self-motivated with good planning and follow-through
Flexible and willing to travel to customer sites
Hands-on/practical experience - desirable
Offshore certification - desirable
Familiarity with ABB 800xA systems - desirable
Cybersecurity and functional safety awareness - desirable
Understanding of process control and loop performance - desirable
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
Competitive salary
25 days annual leave plus bank holidays
Competitive contributory pension scheme
Life assurance
Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
Internal mobility opportunities, mentorships & access to projects globally
Employee Assistance Programme
Generous employee referral scheme
Private medical cover
Paid overtime
Generous bonus scheme
For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
#RunwithABB
#ABBCareers
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
