Client advisor Work, Jobs in Benson, Oxf (with Salaries)

Scheduler
IQVIA —Reading
- Full-time
- Remote
- Communication skills
- Time management
- Annual leave
- Work from home
Healthy Lifestyle Advisor
ICE Creates —West Berkshire
- £26,227.50 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Senior Healthy Lifestyle Advisor
ICE Creates —Reading
- £28,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- No degree
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Client Advisor (Temporary)
Giorgio Armani —Bicester
- Temporary
- Sales
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
Quick apply
Junior Health & Safety Advisor
Rhodar Industrial Services Ltd —Reading
- Up to £35,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3h
Insurance Advisor
Howden Group Holdings —Thatcham
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
SALES ASSOCIATE
Brunello Cucinelli —Bicester
- Full-time
- Customer service
- Communication skills
Customer Success Manager
Value Added Recruitment Ltd —Bracknell
- £49,000 - £51,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Life insurance
Quick apply
1d
Customer Service Advisor
Kier Group —Reading
- Full-time
- Microsoft Outlook
- Data entry
- Contracts
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
5d
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
3d
Client Advisor - Bicester Outlet (fixed term)
VALENTINO S.p.A. —Bicester
- Sales
6d
Customer Service Advisor
Network Plus —Kidlington
- £27,000 - £28,000 a year
- Full-time
- Computer literacy
- Computer skills
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
5h
Village Advisor
Bupa —Witney
- Part-time
- Marketing
- Employee discount
- Gym membership
Quick apply
Customer Service Advisor
Creseada International UK —Slough Trading Estate
- £25,420.00 - £39,790.02 a year
- Full-time
- CRM software
- Analysis skills
- Financial services
Quick apply
13d
HR Advisor
Arvato —Datchet
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Research Director
MMR Research —Wallingford
- Full-time
- Hybrid work
- Business development
- Mentoring
- Leadership
Quick apply

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Scheduler

IQVIA -
Reading

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
Gym membership

Qualifications

Care record keeping
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Patient service
Appointment booking and call handling
Customer support
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

Reading, United Kingdom | Full time | Home-based | R1557960

Scheduler – Patient Engagement Services

Fixed Term Contract (maternity cover)
Remote (ideally located near to Reading, Berkshire but not essential)

About the Role:
We are seeking a dedicated Scheduler to join our team. The Scheduler will play a crucial role in managing patient onboarding and coordination within the Patient Support Programme (PSP) for our client. This position involves processing referrals, creating patient records within the CRM, conducting welcome calls, allocating patients to nurses, and handling telephone queries to ensure a seamless patient experience.

Key Responsibilities:

Referral Management: Receive and process patient referrals from healthcare professionals within one business day of receipt. Validate referral details and ensure compliance with programme requirements.
Patient Record Creation: Accurately create and maintain patient records within the CRM. Ensure all personal and clinical information is correctly documented.
Welcome Call: Conduct a welcome call within two business days of referral. Introduce the patient to the programme, explain the service, and confirm consent. Provide guidance on next steps and answer initial questions.
Allocation to Nurse: Assign patients to appropriate Nurse Advisors based on location and availability. Schedule initial appointments and confirm with both patient and nurse.
Telephone Query Handling: Act as the first point of contact for patient and healthcare professional queries. Resolve issues promptly or escalate to the relevant team member.
Compliance & Documentation: Adhere to data protection and confidentiality standards. Ensure all interactions are logged accurately in the system. Report all adverse events as per Client's requirements.

What Will You Bring?

Strong organisational and time-management skills.
Excellent communication skills (verbal and written).
Ability to work under pressure and meet deadlines.
Customer service orientation with empathy and professionalism.

Why Join Us?

A growth-focused environment that supports career development.
Annual paid holiday, opportunity to buy extra 5 days annual leave
Private healthcare (BUPA)
Flexible benefits including dental and wellbeing schemes, competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!
Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year
Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts

Apply now to join our team and make a difference in patients' lives.

Please note: Sponsorship is not available for this opportunity.

#LI-DNI

#LI-CES

#LI-LK1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

Refine Your Search

client advisor jobs in benson, oxf

Scheduler

Healthy Lifestyle Advisor

Senior Healthy Lifestyle Advisor

Customer Service Advisor

Client Advisor (Temporary)

Junior Health & Safety Advisor

Insurance Advisor

SALES ASSOCIATE

Customer Success Manager

Customer Service Advisor

Strategic Client Solution Lead

Senior Occupational Health Advisor

Inbound Service Delivery Lead

Client Advisor - Bicester Outlet (fixed term)

Customer Service Advisor

Customer Service Advisor 4-6 month FTC

Village Advisor

Customer Service Advisor

HR Advisor

Research Director

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