Technical support occupations Work, Jobs in Grove, Oxf (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Deskside Analyst
Hachette —Didcot
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Desktop Support Technician Apprentice
Serco Plc —Swindon
- £24,809.56 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Employee assistance programme
7d
Administrative Assistant (IT)
Alloyed —Kidlington
- Temporary
- Customer service
- IT
- Communication skills
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Senior Support Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Analysis skills
- University
- Continuous improvement
- Annual leave
5d
Frontline Technical Support Engineer (Shift)
Edenred —Swindon
- Up to £30,000 a year
- Full-time
- Hybrid work
- SQL
- Annual leave
- Employee assistance programme
12d
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
9d
Cloud Technician
iomart —Swindon
- Full-time
- Hybrid work
- Azure
- Annual leave
- Work from home
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
ICT Technician Apprentice
QA Apprenticeships —Witney
- £16,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
6d
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
1st Line IT Support Technician
The White Horse Federation —Swindon
- £27,274 - £35,570 a year
- Communication skills
- Employee assistance programme
- Employee discount
5d
Service Analyst
Oxford University Press —Oxford
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
GI Systems Training & Support Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Free parking
- Employee assistance programme
9d
IT Helpdesk Apprentice
Marlborough College —Marlborough
- £15,808.00 - £25,114.96 a year
- Full-time
- IT
- Communication skills
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
Service Desk Analyst
Kanari —Royal Wootton Bassett
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Sick pay

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technical support occupations jobs near grove, oxf

Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

technical support occupations jobs in grove, oxf

Onsite Engineer - Reading

Deskside Analyst

Desktop Support Technician Apprentice

Administrative Assistant (IT)

Technical Support Engineer (US hours)

Senior Support Analyst

Frontline Technical Support Engineer (Shift)

Technical Support Engineer

Service Desk Analyst

Cloud Technician

Senior Technical Support Engineer

ICT Technician Apprentice

Sr. Premium Support Engineer - Identity & Access Management (IAM)

1st Line IT Support Technician

Service Analyst

GI Systems Training & Support Officer

IT Helpdesk Apprentice

IT Service Desk Apprentice

IT Field Support Engineer

Service Desk Analyst

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