Operational analyst Work, Jobs in Fordingbridge, Ham (with Salaries)

Root Cause Analyst
Abri —Eastleigh
- £42,358 - £44,908 a year
- Full-time
- In-person
- Work from home
11d
Business Analyst
Thaikelavi Business Technology Solutions Ltd —Southampton
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Sick pay
Quick apply
3d
Senior Non-Functional Test (NFT) Analyst
Procode Technology Limited —Eastleigh
- £55,000 a year
- Annual leave
- Employee assistance programme
Supply Chain Manager
Roke —Romsey
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
AML/KYC Business Analyst Vice President
JPMorganChase —Bournemouth
- Full-time
- Microsoft Excel
- Microsoft Office
- AI
13d
Business Analyst (Retail)
Trust Payments —Bournemouth
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ICT Senior Analyst
New Forest District Council —Lyndhurst
- £40,174 - £44,472 a year
- Full-time
- Hybrid work
- SharePoint
- Agile
- In-person
- Annual leave
- Employee assistance programme
7d
Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)
Cubic Corporation —Salisbury
- Full-time
- PMP
- Engineering
- Project management
Resource Manager
Roke —Romsey
- Full-time
- Project management
- Human resources
- Organisational skills
Supply Chain Manager
Roke Manor Research Limited —Romsey
- Microsoft Office
- Project management
- Continuous improvement
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Manufacturing Engineering Manager
Roke Manor Research Limited —Romsey
- Assembly
- Project management
- Continuous improvement
13d
Resource Manager
Roke Manor Research Limited —Romsey
- Project management
- Human resources
- Organisational skills
Derivatives Operations - OTC Settlements Analyst
JPMorganChase —Bournemouth
- Full-time
- Communication skills
- Time management
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Sales
- English
- Business development
Business Development and Sales Manager - Europe
Roke Manor Research Limited —Romsey
- Sales
- Leadership
Senior Data Analytics Engineer
SW Group —Southampton
- Full-time
- Hybrid work
- SQL
- APIs
- Agile
Quick apply
IAM Analyst
Starling —Southampton
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- Scripting
- Annual leave
- Employee discount
Quick apply
Software Test Engineer
Roke —Romsey
- Full-time
- System design
- Java
- Analysis skills
DevSecOps Engineer
Roke —Romsey
- Full-time
- Hybrid work
- Azure
- Java
- SQL

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Root Cause Analyst

Abri -
Eastleigh

Apply Now

Job details

Full-time
£42,358 - £44,908 a year
11 days ago

Benefits

Work from home

Qualifications

Root cause analysis

Full job description

At Abri, we believe every customer interaction is an opportunity to learn, improve and create better services. We're looking for a naturally curious and analytical Root Cause Analyst who is passionate about understanding what matters most to our customers and turning insight into meaningful action.

We've recently completed a podcast with Housing Ombudsman which explains how we use Root Cause Analysis (RCA) to identify underlying issues, improve services and create lasting organisational learning. You can find out more about what we do - Podcasts ¦ Housing Ombudsman Service

This role is about much more than analysing data or investigating complaints. It's about seeing our organisation through the eyes of our customers and colleagues, understanding why issues occur and working collaboratively to deliver lasting improvements. Rather than treating symptoms, you'll uncover the underlying causes, helping us make changes that genuinely enhance the customer experience.

Working as part of our Business Engagement & Service Improvement Team, you'll use customer feedback, complaints, operational data and performance insight to identify patterns and trends that highlight opportunities for improvement. By bringing together information from multiple sources, you'll build a clear picture of the customer journey and residents' lived experiences, enabling informed, evidence-based decisions.

You'll work closely with colleagues across the business to explore findings, challenge thinking and shape practical recommendations that lead to positive change. Using customer journey mapping and LEAN methodologies, you'll help embed a culture of continuous improvement, ensuring learning is shared and improvements are consistent, sustainable and centred around our customers.

We're looking for someone who enjoys asking questions, connecting the dots and looking beyond individual issues to understand the bigger picture. You'll be confident interpreting data and insight, able to communicate complex findings in a clear and engaging way, and comfortable influencing stakeholders at all levels. Most importantly, you'll be motivated by making a genuine difference to the services we provide for our residents and colleagues.

In return, you'll join a supportive team that values curiosity, collaboration and innovation. This is an opportunity to influence meaningful change across the organisation, helping ensure that the voices of our residents shape the way we continuously improve.

We offer flexible working, so you can work from home and collaborate with colleagues in person at least three times a week at one of our offices in Eastleigh (SO50 6AD), Bracknell (RG12 1RF), or Yeovil (BA22 8WN).

If you're passionate about understanding customer experiences, solving problems at their source and using insight to create lasting improvements, we'd love to hear from you.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

operational analyst jobs in fordingbridge, ham

Root Cause Analyst

Business Analyst

Senior Non-Functional Test (NFT) Analyst

Supply Chain Manager

AML/KYC Business Analyst Vice President

Business Analyst (Retail)

ICT Senior Analyst

Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)

Resource Manager

Supply Chain Manager

Head of Business Development & Sales - APAC

Manufacturing Engineering Manager

Resource Manager

Derivatives Operations - OTC Settlements Analyst

Head of Business Development & Sales - APAC

Business Development and Sales Manager - Europe

Senior Data Analytics Engineer

IAM Analyst

Software Test Engineer

DevSecOps Engineer

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