Customer insights analyst Work, Jobs in Compton, Ham (with Salaries)

Root Cause Analyst
Abri —Eastleigh
- £42,358 - £44,908 a year
- Full-time
- In-person
- Work from home
1d
IMO Analyst
Ageas —Eastleigh
- £32,500 - £52,800 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Location Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Laboratory Analyst
Ecolab Inc. —Andover
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Employee stock purchase plan
AI Security Researcher
Roke —Romsey
- Full-time
- Machine learning
- Software development
- AI
Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Basingstoke
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply
Business Development and Sales Manager - Europe
Roke —Romsey
- Full-time
- Sales
- Leadership
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Data Engineer
Roke —Romsey
- Full-time
- Java
- AWS
- Python
Information Security Analyst - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Management
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
9d
Data Engineer
Roke Manor Research Limited —Romsey
- Java
- AWS
- Python
Software Architect Lead
Roke —Romsey
- Full-time
- Java
- AWS
- JavaScript
Firmware Engineer
Roke —Romsey
- Full-time
- C++
- Linux
Software Architect Lead
Roke Manor Research Limited —Romsey
- Java
- AWS
- JavaScript
Digital insights Analyst
B&Q —Eastleigh
- From £40,000 a year
- Part-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
9d
Business Analyst
Digi2al Ltd —Portsmouth
- £472.50 a day
- Hybrid work
- Bachelor's degree
- Software development
- Agile
Quick apply
11d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
4d
Senior Non-Functional Test (NFT) Analyst
Procode Technology Limited —Eastleigh
- £55,000 a year
- Annual leave
- Employee assistance programme
8d
Graduate Pricing Analyst
The AA —Basingstoke
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
- Annual leave
- Employee assistance programme
9d
Product Marketing Manager
Roke —Romsey
- Full-time
- Analysis skills
- Project management
- Product management

I want to receive the latest job alerts for customer insights analyst in compton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Root Cause Analyst

Abri -
Eastleigh

Apply Now

Job details

Full-time
£42,358 - £44,908 a year
1 day ago

Benefits

Work from home

Qualifications

Root cause analysis

Full job description

At Abri, we believe every customer interaction is an opportunity to learn, improve and create better services. We're looking for a naturally curious and analytical Root Cause Analyst who is passionate about understanding what matters most to our customers and turning insight into meaningful action.

We've recently completed a podcast with Housing Ombudsman which explains how we use Root Cause Analysis (RCA) to identify underlying issues, improve services and create lasting organisational learning. You can find out more about what we do - Podcasts ¦ Housing Ombudsman Service

This role is about much more than analysing data or investigating complaints. It's about seeing our organisation through the eyes of our customers and colleagues, understanding why issues occur and working collaboratively to deliver lasting improvements. Rather than treating symptoms, you'll uncover the underlying causes, helping us make changes that genuinely enhance the customer experience.

Working as part of our Business Engagement & Service Improvement Team, you'll use customer feedback, complaints, operational data and performance insight to identify patterns and trends that highlight opportunities for improvement. By bringing together information from multiple sources, you'll build a clear picture of the customer journey and residents' lived experiences, enabling informed, evidence-based decisions.

You'll work closely with colleagues across the business to explore findings, challenge thinking and shape practical recommendations that lead to positive change. Using customer journey mapping and LEAN methodologies, you'll help embed a culture of continuous improvement, ensuring learning is shared and improvements are consistent, sustainable and centred around our customers.

We're looking for someone who enjoys asking questions, connecting the dots and looking beyond individual issues to understand the bigger picture. You'll be confident interpreting data and insight, able to communicate complex findings in a clear and engaging way, and comfortable influencing stakeholders at all levels. Most importantly, you'll be motivated by making a genuine difference to the services we provide for our residents and colleagues.

In return, you'll join a supportive team that values curiosity, collaboration and innovation. This is an opportunity to influence meaningful change across the organisation, helping ensure that the voices of our residents shape the way we continuously improve.

We offer flexible working, so you can work from home and collaborate with colleagues in person at least three times a week at one of our offices in Eastleigh (SO50 6AD), Bracknell (RG12 1RF), or Yeovil (BA22 8WN).

If you're passionate about understanding customer experiences, solving problems at their source and using insight to create lasting improvements, we'd love to hear from you.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

customer insights analyst jobs in compton, ham

Root Cause Analyst

IMO Analyst

Location Analyst

Laboratory Analyst

AI Security Researcher

Sr. Analyst GTM Strategy & Operations

Business Development and Sales Manager - Europe

Head of Business Development & Sales - APAC

Data Engineer

Information Security Analyst - Vulnerability Management

Data Engineer

Software Architect Lead

Firmware Engineer

Software Architect Lead

Digital insights Analyst

Business Analyst

Logistics Data Analyst

Senior Non-Functional Test (NFT) Analyst

Graduate Pricing Analyst

Product Marketing Manager

I want to receive the latest job alerts for customer insights analyst in compton, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected