Sourcing specialist Work, Jobs in Abingdon, Oxf (with Salaries)

Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
Category Specialist
AWE —Reading
- £36,710 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Free parking
- Annual leave
11d
Data & Insight Analyst
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £38,220 - £40,777 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Annual leave
- Flexitime
22h
Complex Care Practitioner Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
- Project management
- Team management
- Case management
13d
Category Specialist (IT)
Anglo American / De Beers Group —Didcot
- Full-time
- Bachelor's degree
- Contracts
- Business
9d
Junior Stewardship Analyst
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
- Life insurance
Field Service Engineer – Aftermarket
elix sourcing solutions —Oxford
- £35,000 - £40,000 a year
- Overtime
- Maintenance
Apprentice Operations Coordinator for Mobile Advantage
Buckinghamshire Adult Learning —High Wycombe
- £18,000 a year
- Monday to Friday
- Microsoft Excel
- Maths
- In-person
Quick apply
Senior Category Manager
Public Sector Resourcing —Reading
- Full-time
5d
Technical Sales & Parts Administrator
Mercury Hampton Ltd —Aylesbury
- £30,000 - £35,000 a year
- Full-time
- Computer skills
- Communication skills
Quick apply
Senior Marketer, ETF Marketing
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Annual leave
- Life insurance
Service & Installation Manager – Garage Doors
elix sourcing solutions —Reading
- £37,000 - £40,000 a year
- Monday to Friday
- Team management
- Recruiting
3d
Procurement & Contract Manager Digital Spoke
Reading Borough Council —Reading
- £50,269 - £56,730 a year
- Full-time
- Hybrid work
- Contracts
- Budgeting
Senior Salesforce Marketing Cloud Specialist
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
- Life insurance
Field Service Engineer
elix sourcing solutions —Swindon
- £43,000 - £50,000 a year
- Overtime
- Travel
2d
Recruitment Consultant
RMG Digital Ltd —Swindon
- £28,000 a year
- Full-time
- Business development
- Recruiting
- Contracts
3d
360 Contract Tech Recruitment Consultant (m/f/d)
Halian —Reading
- Sales
- Business development
- Leadership
Talent Acquisition Partner
Oxford Health NHS Foundation Trust —Littlemore
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
1d
Customer Service Agent
Northgate Vehicle Hire —Reading
- £30,143 a year
- Employee discount
Quick apply
2d
Marketing Manager - Institutional, EMEA - 12 Months Fixed Term Contract
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- No degree
- Annual leave
- Life insurance

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Customer Service Specialist

Abbott Laboratories -
Abingdon

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Patient appointment coordination
Internal department liaison
Appointment booking and call handling
Customer support
Customer interaction
Communication skills

Full job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

Our Toxicology Business, part of Abbott Rapid Diagnostics, is currently recruiting for a Occupational Health Customer Services. The role would be based in our Abingdon (Oxfordshire) office.

The Occupational Health Customer Services Specialist role is based within our Toxicology business unit located at our Abingdon office. The role is primarily responsible for ensuring customers receive an excellent service when making bookings and responding to queries for our Occupational Health business. This role requires you to work in line within standard operating procedures and ensuring all KPIs are achieved. The work you perform as part of this role, impacts on our customer experience and will assist to maximise the operational efficiency and effectiveness of Customer Operations.

Are you passionate about delivering outstanding customer experiences?

Do you thrive in a fast-paced environment where every interaction matters? If so, we want you on our team.

As a Customer Services Specialist, you’ll be the first point of contact for our customers, providing expert support, resolving queries with confidence, and ensuring every interaction reflects our commitment to excellence. You’ll be part of a high-performing team that lives and breathes our “Right First Time” ethos, working together to exceed expectations and build lasting customer trust.

This job description will be reviewed periodically and is subject to change.

Responsibilities:

Customer Support: Responding to customer queries via phone and email with professionalism, empathy, and a commitment to delivering an outstanding experience.

Service Bookings: Managing and completing bookings for our Occupational Health services, while guiding customers through the process with clarity and care.

Clinic Coordination: Opening and managing clinic schedules, sourcing resources, and ensuring appointments are set up accurately and efficiently.

Supplier Collaboration: Liaising with trusted third-party providers to ensure clinics run smoothly and services are delivered on time.

Internal Liaison: Acting as a vital link between our customers and internal teams—such as Clinical and Laboratory—ensuring clear communication and timely resolution of queries.

Process Excellence: Following standard operating procedures meticulously, prioritising tasks effectively, and meeting service level agreements (SLAs) and key performance indicators (KPIs).

Administrative Support: Carrying out general admin tasks to keep everything running behind the scenes.

Team Contribution: Taking on additional tasks as needed to support the wider goals of the team and business.

Experience Education:

Educated to national standards

Excellent written and oral communication skills

Previous experience within a customer services role is desirable

IT literate with a good working knowledge of Word, Excel & Outlook

Experience with Salesforce is desirable

Experience of working for a service provider in a related field is preferable. Strong problem-solving skills

Ability to prioritise workload to meet deadlines

Be customer and quality focused

Competencies:

Customer Obsessed - You will focus on delivering exceptional service promptly, always prioritising customer needs and exceeding their expectations.

Pioneering - Ability to work with your line manager and the wider business to support with Continuous Improvement projects.

Achieving - Ensuring that you always work with the objective of meeting all measurable KPIs.

Caring - Supporting customers and colleagues to achieve the desired outcomes for our customers.

Enduring - Ensuring that current, or changes to any process ensure the long-term success of customer services and retain and grow our customer base.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Apply Now

Refine Your Search

sourcing specialist jobs in abingdon, oxf

Customer Service Specialist

Category Specialist

Data & Insight Analyst

Complex Care Practitioner Coordinator

Category Specialist (IT)

Junior Stewardship Analyst

Field Service Engineer – Aftermarket

Apprentice Operations Coordinator for Mobile Advantage

Senior Category Manager

Technical Sales & Parts Administrator

Senior Marketer, ETF Marketing

Service & Installation Manager – Garage Doors

Procurement & Contract Manager Digital Spoke

Senior Salesforce Marketing Cloud Specialist

Field Service Engineer

Recruitment Consultant

360 Contract Tech Recruitment Consultant (m/f/d)

Talent Acquisition Partner

Customer Service Agent

Marketing Manager - Institutional, EMEA - 12 Months Fixed Term Contract

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