Helpdesk support Work, Jobs in Darlington, Dur (with Salaries)

Helpdesk Coordinator VA2816
Anabas —Darlington
- £27,165 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
12d
Administration Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Support Services Officer Bereavement
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
2d
Helpdesk Team Leader
HC-One - Property —Darlington
- £36,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
Quick apply
5d
Reception Helpdesk Assistant
Durham University —Durham
- £14,300 - £25,571 a year
- Part-time
- English
- Administrative experience
- University
- Annual leave
- Employee assistance programme
3d
Administration Officer
Durham County Council —Durham
- £26,403 - £28,598 a year
- Temporary
- Hybrid work
- Customer service
- Administrative experience
- Travel
- Annual leave
1d
Clerical Officer Receptionist
Durham County Council —Durham
- £25,185 - £25,989 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Annual leave
Review Officer
Durham County Council —Durham
- £30,024 - £33,699 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
4d
Monitoring and Compliance Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Debtors and Collection Officers
Durham County Council —Durham
- £26,403 - £28,598 a year
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
10d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Operational Development Officer
Durham County Council —Durham
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- IT
- Annual leave
9d
Overview and Scrutiny Officers
Durham County Council —Durham
- £38,220 - £41,771 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
8d
Apprentice Admin/Office Manager
Mitie —Darlington
- £16,686.08 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Research and Insight Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Presentation skills
- No degree
- Annual leave
2d
Facilities Operative
Sodexo —Stockton-on-Tees
- £14.04 an hour
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
11d
Health and Safety Advisor
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Annual leave
10d
Senior Housing Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
Residential Workers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Childcare
- Experience working with children
- School
12d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Childcare
- Leadership
- Communication skills
12d

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helpdesk support jobs near darlington, dur

Helpdesk Coordinator VA2816

Anabas -
Darlington

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Job details

Full-time
£27,165 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Company events
Employee assistance programme
Referral programme

Qualifications

Microsoft Office
Organisational skills
IT
Communication skills
Office experience

Full job description

At Anabas, our vision is simple: to provide forward-thinking Facilities Management solutions with passion, delivering a world-class service tailored to the unique needs of our diverse client base.

We are seeking a full-time Helpdesk Coordinator to join our fast-paced team in Darlington.

Mon - Fri, between 8am - 5pm and covering out of hours on call when required.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. Youll manage the scheduling of engineers and sub-contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities:

Monitor and manage the helpdesk and client inboxes

Answer incoming calls in a friendly, professional manner

Log, update, and close jobs on QFM

Keep clients and colleagues informed on ongoing issues

Book travel and accommodation as required

Order materials and goods online

Raise purchase orders on Sage200

Liaise with engineers, subcontractors, and site-based teams

Schedule callouts and planned preventative maintenance (PPM) works

Provide cover for the on-call rota when required

Attend site visits if necessary

About You

Were looking for someone who is proactive, professional, and highly organised. Youll thrive in a busy environment, balancing priorities while keeping customer service at the heart of everything you do.

Essential Skills & Qualities:

Previous office experience in a similar role

Strong communication skills, able to manage customer expectations

Excellent organisational skills with the ability to prioritise effectively

Confident IT user (Microsoft Office, email, CAFM systems, or similar)

A positive team player with a flexible, can-do approach

Reliable, self-motivated, and committed to delivering work to a high standard

What We Offer

33 days annual leave (including Bank Holidays)

Employee Assistance Programme

Recognition and Reward scheme

Cycle to Work scheme

Recommend a Friend scheme

Company events

Training and development opportunities

Subsidised gym membership

Access to healthy snacks and drinks

Ready to join us?
If youre passionate about supporting people, solving problems, and working as part of a collaborative team, wed love to hear from you.

Apply Now

Refine Your Search

helpdesk support jobs in darlington, dur

Helpdesk Coordinator VA2816

Administration Assistant

Support Services Officer Bereavement

Helpdesk Team Leader

Reception Helpdesk Assistant

Administration Officer

Clerical Officer Receptionist

Review Officer

Monitoring and Compliance Officer

Debtors and Collection Officers

IT Support Specialist

Operational Development Officer

Overview and Scrutiny Officers

Apprentice Admin/Office Manager

Research and Insight Officer

Facilities Operative

Health and Safety Advisor

Senior Housing Officer

Residential Workers

Team Leaders

I want to receive the latest job alerts for helpdesk support in darlington, dur

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