Customer service account representative Work, Jobs in Benfleet, Ess (with Salaries)

Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Business Development Representative
Online Lubricants Ltd —Waltham Abbey
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
- Free parking
- Annual leave
Quick apply
Senior Business Development Representative
Online Lubricants Ltd —Waltham Abbey
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
Finance Accountant
Aston Group —Romford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
2d
Sales Development Associate
Park Place Technologies —London
- Business development
- Bachelor's degree
- Travel
8d
Pump Validation Engineer
PHINIA —Gillingham
- Full-time
Area Sales & Regional Account Manager
MGF —London
- Full-time
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Luxury Brand Ambassador - Bluewater
Acqua Di Parma —Greenhithe
- Full-time
- Communication skills
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
4d
Global Partner Marketing Manager, Cloud & AI
Hewlett Packard Enterprise —London
- Full-time
- Marketing
- Master's degree
- Analysis skills
1d
Practice Manager
ASDA —London
- Part-time
- In-person
- Store discount
- Annual leave
Technical Sales - Pumps & Power
GAP Group —Tilbury
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Senior Quantity Surveyor
United Infrastructure —Hutton
- Microsoft Excel
- Microsoft Access
- Management
Quick apply
Media Solutions Representative
Radancy —London
- Organisational skills
- Communication skills
- Time management
1h
Caseworker
HM Revenue and Customs —Stratford
- £35,423 - £37,919 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
6d

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Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
Previous experience in sales, telesales, internal sales, customer service or another customer-facing role. Reactivating dormant customers from our extensive…
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Business Development Representative
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customer service account representative jobs near benfleet, ess

Customer Service Representative

Moove Lubricants -
Gravesend

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

French
Spanish
Customer service call handling
Inbound customer enquiry call handling
Client engagement
English
Microsoft Office Suite
Complaint handling
Continuous improvement
Relationship management
Portuguese
Customer interaction
Outbound calling
Communication skills
Supply chain customer service

Full job description

Customer Service Representative

Gravesend

We have an exciting opportunity for you to join our team as our Customer Service Representative, based at our European Head office in Gravesend, Kent. Joining us on a Permanent Basis, (Monday – Friday 8.30 – 5.30pm), you will receive a competitive salary.

Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.

As our Customer Service Representative, you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries.

Responsibilities as our Customer Service Representative are to:

Manage and oversee customer deliveries
Be the first point of contact for all customer requests, respond to customers within agreed time scales.
Proactive communication to keep customers informed
Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded.
Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers.
Investigate complaints, monitor and challenge for preventative measures.
Challenge processes to ensure we constantly improve
Process Customer Orders and checking colleagues order entry.
Process and resolving Customer Complaints in a timely manner
Understanding, communicating and processing promotional deals.
Contact customers who regularly order and haven’t ordered in their usual timeframe, or ordering outside their usual buying pattern
Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing.

Essential Skills required of our Customer Service Representative:

2-3 years previous experience in a demanding customer service environment
IT proficient in MS package, intermediate to advanced in Excel
Ability to work in a fast-changing, dynamic environment
Fluent in English both written and spoken
Excellent communication skills – a relationship builder
Active listening skills
Ability to deliver difficult messages positively
Ability to give and receive feedback positively
Process driven and able to adopt and utilise to best advantage
Proactive attitude

Desirable Skills

Additional language spoken, in particular French, Spanish and/or Portuguese
Experience of working with SAP and Salesforce
Experience of complaint handling through to resolution
International business understanding and/or experience

In return for joining us as our Customer Service Representative you will receive:

Competitive Salary
25 days holiday plus bank holidays annually (pro-rata)
Contributory pension scheme (company match up to 7%)
Life Assurance 4x basic salary

Medicash EAP ad Perks

Free Parking

Interested in becoming a Moover? Join us as our Customer Service Representative and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we’d love to hear from you!

Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.

Quick apply

Refine Your Search

customer service account representative jobs in benfleet, ess

Customer Service Representative

Business Development Representative (Part-time)

Business Development Representative

Senior Business Development Representative

Finance Accountant

Sales Development Associate

Pump Validation Engineer

Area Sales & Regional Account Manager

Luxury Brand Ambassador - Bluewater

Technical Support and Office Admin

Global Partner Marketing Manager, Cloud & AI

Practice Manager

Technical Sales - Pumps & Power

Senior Quantity Surveyor

Media Solutions Representative

Caseworker

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