Executive director Work, Jobs in Crawley, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
CAA International Chair
Civil Aviation Authority —Gatwick Airport
- £15,000 a year
- Business development
- Leadership
8d
Executive Assistant to Director
Property Painters Ltd —Hove
- From £16 an hour
- Part-time
- CRM software
- Customer service
- Computer literacy
Quick apply
1d
Senior Director / Executive Director Medical Writing
PrimeVigilance —Guildford
- Full-time
- Remote
- Management
- Leadership
Quick apply
Executive Driver
Carebase Central Office —Sevenoaks Town and St. John's
- £37,794.60 a year
- Weekend availability
- Customer service
- Driving
- Travel
- Annual leave
- Employee assistance programme
3d
Director of Care Services
Shooting Star Children's Hospices —Guildford
- £90,000 a year
- Full-time
- Hospice
- Annual leave
- Employee assistance programme
3d
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Senior Product Marketing Manager (Servers.com by Nexcess)
Servers.com —Guildford
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Marketing
- Annual leave
- Work from home
Quick apply
8d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Executive Assistant & Business Admin Support
J-Tech Systems —Coulsdon
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Work from home
Quick apply
12d
Head of Equality, Diversity & Inclusion
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
2d
Research Manager - (Food, drink and personal care)
Eurofins Sensory, Market Research and Product Design —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Sr Director Business System, Global
Johnson Controls —Sunbury
- £156,000 - £235,000 a year
- Full-time
- Engineering
- Master's degree
- Continuous improvement
Senior Communications Manager
Vinarchy —Weybridge
- Employee assistance programme
- Employee discount
Personal Assistant
Bombardier —Westerham
- Weekend availability
- Word processing
- Computer literacy
- Databases
General Administrator / PA / claims investigator
Junction 7 Limited —Coulsdon
- £32,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Travel
Quick apply
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
HR Director
Capgemini —Woking
- Team management
- Leadership
Category Development Executive
Colgate-Palmolive —Surrey
- £40,050 - £44,500 a year
- Microsoft Excel
- Bachelor's degree
- Business
Director, Fire School
Bucks County Community College —Croydon
- £80,000 - £97,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

executive director jobs in crawley, wsx

Sr.Dir,Patient Experience

CAA International Chair

Executive Assistant to Director

Senior Director / Executive Director Medical Writing

Executive Driver

Director of Care Services

Director, Strategic Sourcing

Senior Product Marketing Manager (Servers.com by Nexcess)

Head of Communications and Engagement

Executive Assistant & Business Admin Support

Head of Equality, Diversity & Inclusion

Research Manager - (Food, drink and personal care)

Sr Director Business System, Global

Senior Communications Manager

Personal Assistant

General Administrator / PA / claims investigator

Senior Director of Service Delivery

HR Director

Category Development Executive

Director, Fire School

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