Process improvement lead Work, Jobs in Reading, Eng (with Salaries)

Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
Operational Delivery Lead
AWE —Reading
- £61,670 - £80,000 a year
- Full-time
- Continuous improvement
- Team management
- No degree
- Free parking
- Annual leave
6d
E2E Forecasting Process Lead
PepsiCo —Reading
- Analysis skills
- Project management
- Presentation skills
Group Leader Operational Readiness & Transition
AWE —Reading
- £87,000 - £97,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
13d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Process Improvement Consultant - Fixed Term Contract (12 months)
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
6d
Senior Logistics Manager
AWE —Reading
- Up to £80,000 a year
- Full-time
- Free parking
- Annual leave
Manager, Process Excellence (People Operations & HR Transformation)
UL Solutions —Basingstoke
- Oracle
- Master's degree
- Analysis skills
- Annual leave
Senior Benefits Risk Management Lead
Bayer —Reading
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
- Annual leave
- Employee discount
Data Team Lead
IQVIA —Reading
- Full-time
- Remote
- Oracle
- Bachelor's degree
- Leadership
- Work from home
3d
Remote Visit Startup Lead
IQVIA —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
2d
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Front of House & Experience Lead
Ethos Farm —Reading
- From £16 an hour
- Full-time
- Microsoft Powerpoint
- Management
- Customer service
Quick apply
Lead Business Operations Specialist
ICON Plc —Reading
- Full-time
- Patient monitoring
- Communication skills
- Employee assistance programme
13d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Annual leave
- Employee assistance programme
Early Careers Development Lead
Stantec —Reading
- Project management
- Organisational skills
- IT
- Annual leave
Operations Manager
EMED Group —Reading
- £40,000 - £50,000 a year
- Weekend availability
- Management
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of Group Operations - South
Instaloft LTD —Reading
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Leadership
- Annual leave
- Work from home
Quick apply
6d
Sr. Services Program Manager
Proofpoint —Reading
- Full-time
- Sales
- Marketing
- Analysis skills
Compliance Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
Quick apply
4d

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Change & Delivery Lead - Defined Contributions/ Master Trust

XPS Pensions Group -
Reading

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Six Sigma
Continuous improvement
Kaizen

Full job description

Contractual hours

36.25

Basis

Full time

Job category/type

XPS Administration

Date posted

09/07/2026

Job reference

REQ003664

Change & Delivery Lead - Defined Contributions/ Master Trust

Location: Reading

Employment Type: Permanent, Full Time

Grade: Senior Consultant

Remote

REQ003664

#LI-Remote

This role will involve traveling to other XPS offices.

About XPS Group:

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role:

The Continuous Improvement Team supports the administration business by seeking ways to standardise and improve processes to drive efficiency. Our goal is to remove obstacles that stand in the way of providing excellent service to our clients, and to accelerate member self-service and digitisation. This role has been created to lead the project to assess the processes used in various propositions within the Admin business, with a view to identifying efficiencies, as well as managing delivery of improvements requested by the client.

Key Responsibilities:

Owning the change pipeline: establish and maintain a transparent intake, assessment and prioritisation process. Managing a single backlog and roadmap and ensuring decision points and approvals are clear.
Spending time with the proposition team to understand the process flows and the pain points leading to any inefficiency. Support with documentation of current position will be provided using standard CI team methodology.
Documenting requirements for areas of development/improvement identified during the review or received as suggestions from the client and users.
Challenging the current way of working and seeking out new and innovative ways to make the service more efficient, to support the expected future growth of the scheme.
Managing the governance and reporting to the Head of the relevant proposition and the client. A PM will be assigned to maintain project reporting, action logs etc.
Impact management & benefits realisation including defining success measures for each change, assessing baseline performance, tracking adoption and outcomes post go-live, and completing post-implementation reviews and embedding lessons learned.
Ensuring delivery of the improvements in line with the roadmap agreed with the client and internal stakeholders. This will include chairing regular meetings with the Product Manager and project team and escalating issues to Head of CI and the relevant proposition.
Working alongside the Client Relationship Manager, where appropriate, to ensure the client is kept up to date with progress and expectations are managed.

Your Profile:

Essential:

Previous experience in a similar role with In-depth knowledge of the subject matter area - DC arrangements for Master Trust
Statutory governance requirements and the ability to apply this knowledge within broader operational change, service improvement and delivery governance frameworks.
Experience of leading change delivery across project and operational teams, managing governance forums, RAID items, stakeholder reporting and decision-making in line with XPS governance standards.
A proactive, data-led approach to change, actively challenging processes and practices using structured continuous improvement methods to deliver measurable service improvements.
Experience of change intake, backlog prioritisation, roadmap management and benefits realisation, including baselining, adoption tracking and post-implementation review.
Ability to embed change into business-as-usual operations through effective stakeholder engagement, communications, readiness planning and training support.
Must have the right to work in the UK and travel to other XPS offices when required.

Desirable:

Lean/Continuous Improvement qualification or equivalent experience (e.g., Lean, Six Sigma, Kaizen facilitation).
Experience in regulated environments and/or working with risk, compliance and audit requirements.
Experience supporting client-facing governance reporting (packs, metrics, narrative, actions).

What We Offer:

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply:

Interested candidates should submit applications below or contact [email protected]. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunity Statement:

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility:

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who are we:

To find out more please visit: www.xpsgroup.com

Apply Now

Refine Your Search

process improvement lead jobs in reading, eng

Change & Delivery Lead - Defined Contributions/ Master Trust

Operational Delivery Lead

E2E Forecasting Process Lead

Group Leader Operational Readiness & Transition

Senior Customer Experience Manager

Process Improvement Consultant - Fixed Term Contract (12 months)

Senior Logistics Manager

Manager, Process Excellence (People Operations & HR Transformation)

Senior Benefits Risk Management Lead

Data Team Lead

Remote Visit Startup Lead

Head of Service Desks - Reading, UK

Front of House & Experience Lead

Lead Business Operations Specialist

Accuracy and Loss Manager

Early Careers Development Lead

Operations Manager

Head of Group Operations - South

Sr. Services Program Manager

Compliance Service Delivery Lead

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