Technical support Work, Jobs in Auchtermuchty, Fif (with Salaries)

IT Support Engineer
Eurolaser technologies —Dundee
- £2,000 - £2,500 a month
- Weekend availability
- Computer Science
- Customer service
- Windows
Quick apply
14d
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
7d
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
6d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Travel
- Employee discount
8d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
7d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Lead Technical Support Surveyor
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Travel
- IT
- Employee discount
7d
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
- Windows
- Microsoft Office
- Computer networking
1d
Customer Technical Support Advisor
GoFibre —Edinburgh
- £25,000 - £28,000 a year
- Rotating shift
- Hybrid work
- English
- Communication skills
Quick apply
1h
IT Systems Administrator
University of Edinburgh —Edinburgh
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Employee discount
6d
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Windows
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
22h
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Quick service & fast food restaurant
- Communication skills
- Free parking
2d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
7d

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IT Support Engineer

Eurolaser technologies
Dundee

Quick apply

Job details

Fixed term contract
£2,000 - £2,500 a month
14 days ago

Qualifications

Desktop support
Operating systems
Computer Science
MCP
Customer service
Windows
Microsoft Office
Bachelor's degree
Computer hardware
Remote access software
Mac OS
IT
Active Directory
CompTIA A+

Full job description

BAND 1 JOB DESCRIPTION Job Description The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple pc users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. his position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. 1. Candidate Required Minimum Qualifications and Skills a) Bachelor’s degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months’ years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in auchtermuchty, fif

IT Support Engineer

Experienced Property Professionals - Property Software Support

IT System Support User

1st/2nd Line Support Technician

IT Service Desk Analyst - Edinburgh

Technical Support Surveyor (Scottish Building Standards Hub)

NOC Analyst

Service Desk Engineer

IT Support Engineer

Lead Technical Support Surveyor

Finance Systems Administrator - 9 month FTC

Sonata Application Support Engineer

ICT Network Services Technician

Customer Technical Support Advisor

IT Systems Administrator

IT Support Engineer

Customer Support Exec. (B2B SaaS)

Service Desk Analyst

IT Technician

IT Service Desk Analyst - Edinburgh

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