Center engineer Work, Jobs in Birmingham, Eng (with Salaries)

Service Desk Engineer
West Midlands Fire Service —Birmingham
- £28,142 - £29,540 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Employee assistance programme
8d
Data Centre Thermal Solutions Specialist
IMI Plc - Legacy Precision —Birmingham
- Full-time
- CRM software
- AutoCAD
- Sales
Reliability Maintenance Engineering Planner, RME
Amazon UK Services Ltd. —Minworth
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Senior Director of Marketing
Jointmedica Ltd —Worcester
- Full-time
- Hybrid work
- Marketing
- Engineering
- Master's degree
Quick apply
12d
Data Centre Thermal Solutions Specialist
IMI Climate Control —Birmingham
- Remote
- CRM software
- AutoCAD
- Sales
Quick apply
Commissioning & Service Engineer
CECO Environmental —Bromsgrove
- £60,000 a year
- Overtime
- Customer service
- Maintenance
- English
Asset & Wealth Management - Software Engineer - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Analysis skills
- Agile
- Banking
- Employee assistance programme
Value Stream Quality Manager - GTFSD
Parker Hannifin Corporation —Coventry
- Full-time
- Engineering
- Continuous improvement
- Leadership
Dairy Service Engineer Supervisor
T H WHITE Group —Attleborough
- Full-time
- Supervising experience
- IT
- Employee discount
2d
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Data analysis skills
- SQL
- Employee assistance programme
Data Center Electrical Technical Director
Springtide Project Services —Birmingham
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Director, Solutions Engineering (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- CRM software
- Management
- Computer Science
- Annual leave
Quick apply
Compliance, Global Privacy Office, Executive Director, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
- Employee assistance programme
Asset & Wealth Management - Software Engineer, AI Platform and Services - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Doctoral degree
- Java
- Master's degree
- Employee assistance programme
Controllers - Software Engineer - Associate / Vice President - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- System design
- Java
- Employee assistance programme
Principal Software Engineer Backend Technologies, Platform (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- DevOps
- System design
- Java
- Annual leave
Quick apply
2d
Asset & Wealth Management - Money Movement & Payment Rails, Software Engineering - Vice President - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Azure
- Computer Science
- Engineering
- Employee assistance programme

I want to receive the latest job alerts for center engineer in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center engineer jobs near birmingham, eng

Service Desk Engineer

West Midlands Fire Service -
Birmingham

Apply Now

Job details

Full-time
£28,142 - £29,540 a year
8 days ago

Benefits

Free parking
On-site gym
Employee assistance programme

Qualifications

MCP
Customer service
Windows
Microsoft Office
IT support
Problem management
Active Directory
CompTIA A+

Full job description

Service Desk Engineer

Technical 3A

Publish date: 26 June 2026

Closing date: 10 July 2026 at midday

Salary: £28,142 – £29,540

Hours: 37 per week

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

We have an exciting opportunity for a Service Desk Engineer to join our team and work alongside colleagues in the Service Operations team.

This first line role will be based at our headquarters in Birmingham, but will offer some flexible working. You will need to be a fast learner and show great initiative to develop the knowledge moving forwards to support our end-users.

You will need to be experienced in providing support to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows 10/11.

Responsibilities

take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery
acknowledge, triage and manage service contacts received via multiple contact channels
ensure that all contacts received by Service Desk are recorded within the dedicated ITSM software tool
contribute to the ‘Problem Management’ process within Service Operations, ensuring that reoccurring incidents are identified in the Incident management process and appropriately passed through to Problem Management
liaise with second line support teams to identify resolution for incident and service requests. Where appropriate, reassign tickets to second line for technical resolution
liaise with third party providers to ensure incidents are resolved in line with their Service Level Agreement
manage and deliver key service rollouts/upgrades of hardware and software.

Experience and skills

Essential

knowledge of supporting Microsoft Operating systems, Windows 10/11
knowledge of supporting Office 365
ability to produce both technical and user documentation
self-motivated and conscientious, with excellent attention to detail
a can-do, proactive attitude with a passion for delivering excellent service delivery
able to work flexible hours on a shift rota basis, often supporting short notice changes
problem solving - ability to listen and analyse information, to facilitate technical solutions
ability to work proactively in a customer-focused team

Desirable

experience of using cloud-based automatic call distribution systems
ability to manage calls in line with established Service Level Agreements
proactive in analysing trends, to identify root causes and solutions
experience in an IT support or customer service environment
knowledge of Active Directory and Microsoft 365 Admin Center
a technical background with a relevant ICT qualification, eg ITIL v4/5 Foundation, A+, MCP.

Benefits

We offer a friendly working environment and benefits including:

flexible and agile working arrangements
on site free gym facilities
free parking

We also offer access to an in house occupational health facility including occupational heath and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

We offer enhanced family leave benefits including 52 weeks full paid maternity and adoption leave.

In addition, employers have access to:

24/7 Employee Assistance Programme
Wellbeing programme
Blue Light discounts across many retailers through partner scheme
Sports & Welfare scheme (for a small fee) - with access to discounted products and services.

Diversity

We welcome all applications from eligible candidates. However as women and black and minority ethnic employees are currently under represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

How to apply

Please complete the online application and attach your CV, detailing previous experience to outline your suitability for the role.

Please note that this role was advertised in April 2026. If you applied for this role in April please do not apply.

Questions

If you have any questions about the role, or would like an informal discussion, please contact Iain Bratt on 07483 679099 or by email at [email protected]

Apply Now

Refine Your Search

center engineer jobs in birmingham, eng

Service Desk Engineer

Data Centre Thermal Solutions Specialist

Reliability Maintenance Engineering Planner, RME

Senior Director of Marketing

Data Centre Thermal Solutions Specialist

Commissioning & Service Engineer

Asset & Wealth Management - Software Engineer - Associate - Birmingham

Value Stream Quality Manager - GTFSD

Dairy Service Engineer Supervisor

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Data Center Electrical Technical Director

Director, Solutions Engineering (UK Remote)

Compliance, Global Privacy Office, Executive Director, Birmingham

Asset & Wealth Management - Software Engineer, AI Platform and Services - Associate - Birmingham

Controllers - Software Engineer - Associate / Vice President - Birmingham

Principal Software Engineer Backend Technologies, Platform (UK Remote)

Asset & Wealth Management - Money Movement & Payment Rails, Software Engineering - Vice President - Birmingham

I want to receive the latest job alerts for center engineer in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected