Desk manager Work, Jobs in Bailleston, Glg (with Salaries)

Service Desk Co-ordinator
RSG Building Services Ltd —Glasgow
- £27,000 - £33,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
21h
Specialist 1 COMAH
Scottish Environment Protection Agency —Motherwell
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
- Employee discount
4d
Operations Manager
Freedom Bakery —Glasgow
- £35,000 - £40,000 a year
- Full-time
- Bakery
- Continuous improvement
- Team management
- Sick pay
Quick apply
9d
IT Support Manager
Caledonian Technology Group Ltd —Glasgow
- £3,700 - £5,500 a month
- Full-time
- Management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Emergency Department Receptionist
NHS Scotland —Wishaw
- £29,103 - £31,409 a year
- Weekend availability
- Computer literacy
- Data entry
- Front desk
- Annual leave
- Sick pay
1d
Contracts Manager
Recruit 4 Construction Ltd —Scotland
- £475 - £500 a day
- Full-time
- Civil engineering
- Contracts
- Construction experience
Quick apply
1d
Patient Services Team Lead - Outpatients
Elanic —Glasgow
- £35,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
- Employee discount
- Sick pay
Quick apply
2d
Commercial Cleaning Operative
LuXClean Scotland Ltd —Glasgow
- From £14 a year
- Part-time
- Customer service
- Driving
- Travel
Quick apply
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Hotel
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Theatre Technician | Pavilion Theatre | Permanent
Trafalgar Enterainment —Glasgow
- £27,000 - £28,500 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Power tools
- Annual leave
- Flexible schedule
8d
Sebastian Aldridge
Vosa TechnoVosa Technology Solutions Ltdlogy Solutions Ltd —Bellshill
- £44,000 - £72,000 a month
- Full-time
- Presentation skills
- Contracts
- IT
Quick apply
Commercial Estimator
Arrow Industrial Group Limited —Glasgow
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
Quick apply
4d
Technical Support Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
Procurement Manager
BAM Nuttall —Kilsyth
- Engineering
- Travel
- Contracts
Social Media and Events Manager
Bridges Properties —Livingston
- £30,000 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
International Settlements Team Lead
Broadridge —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
Relief Cleaning Operative
ABM —Glasgow
3d
Business Support and Administration Modern Apprentice
University of Strathclyde —Glasgow
- £24,457 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Assistant Front Office Manager
Glasgow Marriott Hotel —Glasgow
- £14.63 an hour
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
8d

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Service Desk Co-ordinator

RSG Building Services Ltd
Glasgow

Quick apply

Job details

Full-time
£27,000 - £33,000 a year
21 hours ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Supplier ordering
Customer service call handling
Driving Licence
Report writing
Inbound customer enquiry call handling
Client engagement
Administrative support experience
Microsoft Office Suite
Administrative experience
Purchase order creation
Appointment booking and call handling
Procurement support
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking
Time management
Rota coordination

Full job description

Job Title: Service Desk Coordinator
Location: Glasgow East
Reports To: Service Manager
Employment Type: Full-time (37.5 hours)

Position Overview:

We are seeking a proactive, organised, and customer-focused Service Coordinator to join our small engineering business. This role is key to ensuring efficient scheduling, communication, and support for our engineering service team. The Service Coordinator will also play a vital role in delivering a high standard of customer service by being the first point of contact for clients, ensuring their needs are met promptly and professionally. The ideal candidate will thrive in a fast-paced environment, balancing multiple priorities while maintaining strong client relationships and supporting the smooth operation of our service department.

Key Responsibilities:

Job Scheduling and Planning

Coordinate and schedule service jobs, routine maintenance, and emergency call-outs.
Acting as the first point of contact for the engineering workforce and sub-contractors
Updating and closing out Reactive, PPM and Quoted jobs
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates
Assign engineers/technicians based on skill set, location, and availability.
Monitor job progress and update schedules as needed.

Customer Communication:

Principal point of contact for customer enquiries, incoming calls, and new work requests.
Maintain professional communication with clients regarding appointments, updates, and follow-ups.
Handle customer queries and escalate issues where necessary.

Job Administration & Reporting:

Create and manage work instructions, job sheets, and service documentation.
Track service job completion and ensure accurate data entry.
Prepare reports on job status and quote status.
Coordinating and supporting our Project Manager in project works across various projects including but not limited to general project administration, requesting quotations, and raising PO’s

Finance

Job costing and invoicing on coupa supplier portal

Engineer Support:

Provide logistical support to engineers (parts, access arrangements, job documentation).
Maintain service stock levels and coordinate with suppliers when needed.

System & Process Management:

Use Joblogic service management software to schedule and track jobs, manage customer records, generate work orders, and ensure accurate job documentation.
Maintain up-to-date data in Joblogic including customer details, engineer schedules, parts usage, and job status.

Qualifications & Skills:

Friendly, approachable, and professional manner when dealing with clients and team members.
Previous experience in service coordination, scheduling, or administrative roles (engineering or technical industry preferred).
Proficiency in Joblogic or similar service management software is desirable.
Strong organisational and time management skills.
Excellent communication skills – both verbal and written.
High attention to detail and accuracy in administrative tasks.
Proficiency with Microsoft Office (especially Outlook, Excel)
Comfortable working in a small, close-knit team and contributing to a supportive work culture
Ability to work independently

Essential

Prior experience in similar role
Knowledge of Job Logic
Experience working in a busy high paced environment

Desirable:

Knowledge of engineering services.
Experience in a small business.
Knowledge of Coupa supplier portal

Job Type: Full-time

Pay: £27,000.00-£33,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

desk manager jobs in bailleston, glg

Service Desk Co-ordinator

Specialist 1 COMAH

Operations Manager

IT Support Manager

Emergency Department Receptionist

Contracts Manager

Patient Services Team Lead - Outpatients

Commercial Cleaning Operative

IT Support Services Technician

Guest Services Manager

Theatre Technician | Pavilion Theatre | Permanent

Sebastian Aldridge

Commercial Estimator

Technical Support Manager

Procurement Manager

Social Media and Events Manager

International Settlements Team Lead

Relief Cleaning Operative

Business Support and Administration Modern Apprentice

Assistant Front Office Manager

I want to receive the latest job alerts for desk manager in bailleston, glg

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