Systems analyst Work, Jobs in Battlesbridge, Ess (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- Customer service
- English
- Linux
Software Tester / Support Analyst
Sendtek —Wickford North
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- English
- SQL
- JavaScript
- Free parking
Quick apply
15h
Junior Reporting Analyst
AutoProtect Group —Harlow
- £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Support Analyst
Ground Control —Billericay
- Full-time
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Junior IT Support Analyst
LPL Construction Services —Bishop's Stortford
- £28,100 - £32,000 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Customs Compliance Analyst
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Continuous improvement
- Computer skills
- Business
- Free parking
- Employee assistance programme
Primavera P6 Application Analyst
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Oracle
- Agile
- IT
- Flexible schedule
- Referral programme
Investment Management & Risk Oversight
Apex Group —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
9d
Laboratory Analyst - Microbiology
Normec UK —Crayford
- £26,800 a year
- Laboratory experience
- No experience needed
- IT
- Free parking
13d
SAP/BW Data Warehouse Analyst (Digital Technology)
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
Financial Planning Analyst (FP&A Analyst)
Europlaz Medical Device Manufacturing —Southminster
- Microsoft Powerpoint
- Microsoft Excel
- Accounting
Counter Fraud Intelligence Analyst
Medway Council —Chatham
- £32,378 a year
- Call to connect
- Microsoft Excel
- Microsoft Office
- Communication skills
6d
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Data Analyst – Parametric Estimator
BAE Systems —Rochester
- £40,000 a year
- Microsoft Excel
- Data analysis skills
- SQL
12d
Project Finance Analyst
BAE Systems —Rochester
- Up to £35,000 a year
- Microsoft Excel
- Accounting
- IT
14d
Solutions Analyst
South East Water —Snodland
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- DevOps
- Annual leave
People Systems Specialist (Analyst) - iTrent
University of East London —London
- £53,040 - £60,752 a year
- Analysis skills
- Human resources
- APIs
8d
Chargebacks and Pricing Analyst
Henry Schein Dental (UK) —Gillingham
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
SCADA Systems Analyst
South East Water —Snodland
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Supervising experience
- Programmable logic controllers
- Annual leave
6d

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Sr Administrator (Support & Operations)

HCLTech -
Basildon

Apply Now

Job details

Qualifications

Desktop support
Customer service
English
IT support
Mac OS
Linux
Root cause analysis
Communication skills

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

systems analyst jobs in battlesbridge, ess

Sr Administrator (Support & Operations)

Software Tester / Support Analyst

Junior Reporting Analyst

Operations Support Analyst

Junior IT Support Analyst

Customs Compliance Analyst

Primavera P6 Application Analyst

Investment Management & Risk Oversight

Laboratory Analyst - Microbiology

SAP/BW Data Warehouse Analyst (Digital Technology)

ERP System Analyst

Financial Planning Analyst (FP&A Analyst)

Counter Fraud Intelligence Analyst

Asbestos Site Auditor

Data Analyst – Parametric Estimator

Project Finance Analyst

Solutions Analyst

People Systems Specialist (Analyst) - iTrent

Chargebacks and Pricing Analyst

SCADA Systems Analyst

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