Business services representative Work, Jobs in Castlereagh, Ant (with Salaries)

Senior Business Analyst
AgentWise Business Solutions —Bangor
- £3,300 - £3,900 a month
- Full-time
- English
- Analysis skills
- Mentoring
- Free parking
Quick apply
13d
Wine and Spirits Sales Advisor
The Sipster —Newtownabbey
- From £13 an hour
- Part-time
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
1d
Sales Representative - Ireland
Kerr —Belfast
- CRM software
- Up to 50% travel
- Sales
- Annual leave
2h
Customer Advisor - Checkouts - NI
B&Q —Holywood
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
4h
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
Field Sales Representative
Just mist wholesale ltd —Carryduff
- £31,200 a year
- Full-time
- Customer service
- Business development
- Organisational skills
- Flexible schedule
Quick apply
7d
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
10d
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
Quick apply
Dental Sales Representative
IQVIA —Belfast
- Full-time
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
Customer Care Representative
Mediahuis —Belfast
- Full-time
- Management
- Customer service
- Care experience
- Free parking
- Annual leave
B2B Customer Acquisition Specialist - Sales Rep
Concentrix —Belfast
- £28,000 - £28,750 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
13d
Business Development Representative
TeamFeePay —Belfast
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Business development
- Free parking
Quick apply
10d
HR Advisor
GXO Logistics —Belfast
- Up to £34,600 a year
- Monday to Friday
- Management
- Human resources
- Communication skills
- Annual leave
- Employee discount
Van Sales Representative
Tasty Foods Cuisine Ltd —Belfast
- £26,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Trainee Mortgage Advisor
PRIMIS Mortgage Network —Belfast
- £50,000 a year
- Part-time
- Remote
10d
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Facilities Manager
CBRE —Belfast
- Full-time
- Hospitality
- Microsoft Office
- Analysis skills
Paralegal - Complex Injury
DAC Beachcroft —Belfast
- Organisational skills
- Communication skills
Quick apply
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
9d
Bid Administrator
Gilbert-Ash Ltd. —Belfast
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
3d

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Senior Business Analyst

AgentWise Business Solutions
Bangor

Quick apply

Job details

Permanent | Full-time
£3,300 - £3,900 a month
13 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Jira
Business Management
Report writing
Report generation
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Mentoring junior staff
Business analysis
Business processes
English
Requirements gathering workshops
Analysis skills
Confluence
Risk management
Mentoring
Business requirements
Business
Leadership
Communication skills

Full job description

About the Role:

Bangor is home to a growing professional services and business support sector, and at AgentWise Business Solutions, we help organisations improve processes, make informed decisions, and deliver better outcomes.

We are looking for a Senior Business Analyst who can evaluate complex business requirements, identify operational improvements, and translate stakeholder needs into practical solutions.

You will work across business functions, client projects, and technology initiatives, helping teams understand current challenges, define future processes, and implement changes that deliver measurable value.

Why Work With Us?

The Environment:

Our office is based at the Signal Centre in Bangor, a professional business location with access to local commercial networks and modern workplace facilities.

Strategic Impact:

You will contribute to important business decisions, transformation initiatives, and client engagements rather than focusing only on administrative analysis.

Project Variety:

You will work across operational improvement, service delivery, digital transformation, customer experience, reporting, and business process projects.

Professional Growth:

You will have opportunities to strengthen your skills in stakeholder management, process modelling, requirements analysis, project delivery, and change implementation.

Key Responsibilities:

Business Requirements Analysis:

Engage with stakeholders to understand business needs, operational challenges, project objectives, and expected outcomes.

Process Improvement:

Review existing processes, identify inefficiencies, and recommend practical improvements that support productivity, service quality, and cost control.

Stakeholder Management:

Facilitate meetings, workshops, and interviews with internal teams, clients, suppliers, and project stakeholders.

Requirements Documentation:

Prepare clear business requirements, functional specifications, process maps, user stories, acceptance criteria, and supporting documentation.

Solution Evaluation:

Assess proposed systems, process changes, and service improvements to determine whether they meet business and user requirements.

Data Analysis:

Review operational data, performance reports, customer feedback, and financial information to identify trends and support decision-making.

Project Support:

Work closely with project managers, technical teams, and operational departments throughout planning, implementation, testing, and delivery.

Change Impact Assessment:

Evaluate how proposed changes may affect teams, systems, customers, procedures, and business performance.

Business Case Development:

Support the preparation of business cases by documenting expected benefits, implementation costs, risks, assumptions, and resource requirements.

Testing Support:

Assist with user acceptance testing, defect reviews, process validation, and confirmation that delivered solutions meet approved requirements.

Performance Measurement:

Define practical performance indicators and help teams measure the results of implemented changes.

Risk Identification:

Identify operational, technical, commercial, and implementation risks and recommend appropriate mitigation actions.

Reporting:

Prepare concise reports, analysis summaries, recommendations, and presentations for management and client stakeholders.

Mentoring:

Provide guidance to junior analysts and support colleagues in developing consistent analysis and documentation standards.

What We Are Looking For:

Experience:

At least 5 years of experience in business analysis, process improvement, management consulting, project delivery, or a related professional role.

Education:

A degree in Business Management, Information Systems, Finance, Economics, Operations Management, or a related discipline is preferred.

Business Analysis Knowledge:

Strong understanding of requirements gathering, process mapping, gap analysis, stakeholder management, business cases, and change impact assessment.

Analytical Skills:

Ability to interpret complex information, identify patterns, challenge assumptions, and develop evidence-based recommendations.

Tools:

Experience with Microsoft Excel, Power BI, Visio, Jira, Confluence, or similar analysis and project management platforms is preferred.

Documentation Skills:

Ability to produce clear business requirements, process diagrams, reports, presentations, and implementation documentation.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with senior stakeholders and client representatives.

Leadership Skills:

Ability to guide workshops, coordinate analysis activities, influence decisions, and support less-experienced team members.

Organisation:

Ability to manage multiple priorities, meet project deadlines, maintain accurate documentation, and work effectively with limited supervision.

Mindset:

You are analytical, commercially aware, and solutions-oriented. You challenge unclear requirements, take ownership of complex problems, and focus on delivering improvements that create measurable business value.

Pay: £3,300.00-£3,900.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

business services representative jobs in castlereagh, ant

Senior Business Analyst

Wine and Spirits Sales Advisor

Sales Representative - Ireland

Customer Advisor - Checkouts - NI

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Field Sales Representative

Head of Digital Delivery Service

Support Analyst

Dental Sales Representative

Customer Care Representative

B2B Customer Acquisition Specialist - Sales Rep

Business Development Representative

HR Advisor

Van Sales Representative

Trainee Mortgage Advisor

IT Helpdesk Analyst Tier 1

Facilities Manager

Paralegal - Complex Injury

Lead Officer for Building Energy Management Systems (BEMS)

Bid Administrator

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