Technical support occupations Work, Jobs in Roath, Crf (with Salaries)

Technical Support Agent
DVS Ltd —Cardiff
- £26,500 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
13d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- Annual leave
6d
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
8d
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
13d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Service Desk Analyst
Costain —Weston-super-Mare
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Work from home
1d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
13d
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Communication skills
- Time management
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
7d
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
8d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint

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technical support occupations jobs near roath, crf

Technical Support Agent

DVS Ltd
Cardiff

Quick apply

Job details

Full-time
£26,500 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Car scheme
Sick pay
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
CCTV
Technical support
IT support
Computer skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Job Title

Technical Support Agent

Location

Internal role, based at Cardiff

Role Summary

This role will give you the opportunity to join our fast-paced, award winning Technical Support Department. The focus is supporting our business customers on the telephone, face to face or via email. Tasks include dealing with and resolving customer queries and issues in a professional manner, whilst maintaining the DVS brand and giving the best advice and support possible. You will have a strong desire to learn and improve your technical skills and knowledge

Main Responsibilities

· To provide telephone and remote support to customers experiencing technical difficulties with electronic and CCTV equipment

· Log all calls within management software (Sage CRM) and record detailed notes

· Troubleshooting and testing functionality of equipment and associated components

· Communicate with customers in an efficient and professional manner

· Deliver customer training

· Attend training on new releases of technology (sometimes outside of normal working hours)

· Drive to improve your technical knowledge in and out of work hours

· Develop good customer relations

· Working as part of a team and individually

Key Attributes

· Working with customers to be able to identify issues and find resolutions

· Excellent customer service and communication skills

· Excellent analytical and problem solving

· Great initiative

· Self-motivated to strive for excellence

· A drive to learn and keep up to date with technical advancements

· On-going training is provided but your desire to learn and further your knowledge is essential

Experience

· Excellent professionalism and customer service

· Knowledge of basic electronic principles and computing

· IT literate

· Technical support

· Customer service

· A keen desire to learn about new technologies, electronics, computing and networking

· CCTV Industry knowledge is a positive but not essential

Benefits

· 25 Days Holiday Per Annum Plus Statutory Bank Holidays; increasing to 28 Days Holiday Allowance after three years’ service

· Private medical insurance

· Workplace pension

· Buy/sell holiday scheme

· Company sick pay

· Income protection

· Employee assistance programme

· Company social events

· Charity days & events

· Annual flu vaccination

· Casual dress code

· Free parking

· Enhanced maternity & paternity leave

· Share incentive scheme

· Profit-related pay

· Electric vehicle scheme

Discounted gym membership

DVS, a part of Midwich Group, is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.

Pay: £26,500.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in roath, crf

Technical Support Agent

Senior Application Support Engineer

Senior Service Desk Analyst

Assessment Support Coordinator

Application Support Officer x2

IT Infrastructure Field Support Engineer

Customer Enablement Specialist

Technical Support Officer - End User Hardware and Devices

Technology Support Technician

Service Desk Analyst

Application Support Engineer (3rd Level)- Bristol

Microsoft Support Engineer

Customer Support Advisor

Service Delivery Coordinator

Product Technical Support Engineer - TMS

IT Technician

Service Desk Engineer

IT Technician

IT Applications Support Technician

Vacancy 2: Support Technician

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