Client success Work, Jobs in Rowlands Gill, Dur (with Salaries)

HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- CRM software
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Quick apply
Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Business development
- Conflict management
- In-person
- Free parking
- Employee discount
Quick apply
10d
Mid-Market Account Manager - ConTech
Trimble —Newcastle upon Tyne
- Full-time
- Product management
- Travel
12d
Client Partner
Seriös Group —Newcastle upon Tyne
- Up to £70,000 a year
- Hybrid work
- Sick pay
Quick apply
7d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Support Operational Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
3d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Marketing
- Public speaking
- Master's degree
9d
Sales Executive - Internal
James Latham —Gateshead
- Full-time
- Work from home
- Employee assistance programme
Quick apply
10d
Sales Executive - Public Sector
Softcat —Newcastle upon Tyne
- £26,250 a year
- Business development
- Communication skills
- School
- Flexible schedule
2d
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- HTML
- Annual leave
- Flexible schedule
Quick apply
Key Account Executive - Automotive
INFINIT —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Lamesley
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
7d
Enterprise Account Director
Aspire Technology Solutions —Gateshead
- £50,000 - £60,000 a year
- Full-time
- Business development
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Contractor & Specification Sales Manager
Crown Paints —Newcastle upon Tyne
- Full-time
- Business development
- Communication skills
- Negotiation
- Annual leave
Quick apply
12d

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Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
*Successful applicants will need to have a full UK driving licence.*. Resolving conflicts and providing solutions to customers promptly.
£28,000 - £35,000 a year
Quick apply
10d
External Sales Executive
BAPP Industrial Supplies Ltd - North East —Washington
Be a main point of contact to ensure a smooth process for customers. Proactively speak to customers on a daily basis. Book face-to-face meetings with customers.
£1 a year
Quick apply
5d

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client success jobs near rowlands gill, dur

HelpPoint Administrator

Churchill Group -
Gateshead

Quick apply

Job details

£26,000 - £27,000 a year

Benefits

Employee discount
Paid volunteer time
Sick pay

Qualifications

CRM software
Report generation
Computer literacy
Stakeholder liaison
Administrative support experience
Microsoft Office Suite
Complaint handling
Administrative experience
Management reporting
Customer interaction
Time management

Full job description

Hybrid position based in Gateshead, Newcastle
£26,000 – £27,000 per annum depending on experience

We are looking for a proactive and customer-focused HelpPoint Administrator to join our dedicated HelpPoint team, delivering exceptional service to both internal and external clients.

HelpPoint is Churchill’s central Customer Service department and serves as the primary point of contact for over 3,600 clients nationwide. The team plays a vital role in ensuring service excellence by providing first-line support, resolving queries, and coordinating with operational teams across the business.

If you have previous administration experience, enjoy building positive relationships with a wide range of stakeholders, and have a passion for delivering outstanding customer service, we’d love to hear from you. Strong IT skills, including experience using Microsoft Excel, are essential for success in this role.

As Helppoint Administrator, you will be:

Co-ordinating and responding to all internal and external client requests under our SLA.
Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution.
Handling client complaints promptly and efficiently, ensuring the client is always kept informed and satisfied with the resolution.
Co-ordinating the booking of and client notification of all planned works including setting up new sites with sub-contractors, handling queries, quotes and raising invoices.
Creating the required client reports as well as internal performance reports.

As Helppoint Administrator, you’ll have:

Good communicator with excellent administration skills
Effective and efficient time management of self and duties.
Demonstrates an “investigative” and “can do” approach and attitude to all tasks.
Ability to work under pressure and meet deadlines.
Excellent presentational skills for all correspondence – client emails, letters, management reports.
Computer literate with the ability to effectively use Microsoft Office and other common management and CRM software programmes.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued.

We are employee-owned, making you a beneficiary of our future success
33 days leave including bank holidays
Enhanced maternity, paternity, and sick pay
24hr online GP access as well as mental health, wellness, financial and legal support
Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
More than 250 perks and hundreds of exclusive deals and discounts
Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: A basic DBS check is required for this role

Application question(s):

What is your notice period?
What are your salary expectations for this role?
What is your current salary?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client success jobs in rowlands gill, dur

HelpPoint Administrator

Field Sales (Account Manager)

Mid-Market Account Manager - ConTech

Client Partner

Customer Success Manager

Support Operational Specialist

Customer Success Manager

Account Manager

Account Manager

Sales Executive - Internal

Sales Executive - Public Sector

Customer Success Manager -Full time - Permanent - Gateshead

Key Account Executive - Automotive

Account Manager

Software Support Manager

Enterprise Account Director

Contractor & Specification Sales Manager

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