Customer service Work, Jobs in Montrose, Sct (with Salaries)

Customer Service Advisor - 6 months FTC
SWARCO —Dundee
- £26,250 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
- Employee assistance programme
Quick apply
14d
Business Operations Administrator
Superfine Manufacturing Limited —Forfar
- £26,227 - £27,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Dundee
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Advisor (Temporary)
ESP Group —Arbroath
- £12.71 an hour
- Temporary
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
In Store Team Member
Domino's —Forfar
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Kitchen Sales Designer
Howdens Joinery Co. —Arbroath
- Full-time
- Sales
- CAD
- Communication skills
- Annual leave
- Employee discount
Sales Executive
Superfine Manufacturing Limited —Forfar
- £37,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Customer Assistant
Lidl —Arbroath
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
4d
Area Manager, DDD1
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SALES CONSULTANT - CARPET KING
CARPET KING —Dundee
- Weekend availability
- Sales
- IT
- In-person
- Employee discount
Quick apply
Assistant Manager
Wickes —Dundee
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Property Administrator & Viewing Co-ordinator
Verdala Property Limited —Broughty Ferry
- £25,500 a year
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
18h
Team Leader
ESP Group —Arbroath
- Full-time
- Customer service
- IT
- Leadership
- Flexible schedule
Quick apply
13d
Sales Supervisor
Breedon Group plc —Dundee
- Full-time
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
Quick apply
7d
Graduate Partner, PXT
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
3d
Compliance & Business Support Coordinator
ESP Group —Arbroath
- Full-time
- Communication skills
Quick apply
Customer Service Associate
NFU Mutual Agency —Dundee
- £26,000 a year
- Full-time
- Customer service
2d
Shop Assistant/Cashier
Northmuir premier —Kirriemuir
- Part-time
- Sales
- Basic maths
- English
Quick apply
Sales Executive
Park's Motor Group —Arbroath
- Sales
- Customer service
- IT
- Employee assistance programme
- Employee discount
Sales Advisor
STARK Group —Dundee
- Full-time
- Employee discount
- Referral programme

I want to receive the latest job alerts for customer service in montrose, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near montrose, sct

Customer Service Advisor - 6 months FTC

SWARCO -
Dundee

Quick apply

Job details

Full-time
£26,250 a year
14 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
Microsoft Office
Computer skills
Communication skills
Help desk

Full job description

Company Description

About SWARCO Smart Charging

At SWARCO Smart Charging, we shape the future of transport. As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to EV charging, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally.

Job Description

Customer Support Advisor – Smart Charging (Dundee)

What you will do

We have an exciting opportunity for outgoing, confident, and customer-focused individuals to join our growing Smart Charging team in Dundee. on a fixed term contract basis for 6 months. This team is the first point of contact for Electric Vehicle drivers and Charge Point Owners across the ChargePlace Scotland network.

Based at our Operations Centre within the Michelin Scotland Innovation Parc, you will provide customer support, basic technical assistance, and administrative coordination to ensure the smooth operation of the network. This is a shift-based role working an average of 37.5 hours per week on a rolling rota covering 24 hours a day, 7 days per week.

Full training and product knowledge will be provided, making this an excellent opportunity for candidates looking to develop within a growing and innovative industry.

Key responsibilities include:

Providing advice and assistance to EV drivers and charge point owners
Acting as the first point of contact for ChargePlace Scotland enquiries
Offering basic technical support and logging faults via management systems
Supporting driver registrations and membership queries
Assisting with charge point commissioning administration
Tracking faults and user activity in line with service level agreements
Maintaining accurate records and performance reporting
Supporting the wider operations team with customer and network activities

On a day-to-day basis, you will:

Respond to customer queries via phone, email, and digital channels
Log and monitor faults using internal systems
Assist users with registration and RFID media requests
Monitor service levels and escalate issues where required
Update systems and maintain accurate records
Produce performance and exception reports
Collaborate with internal teams to support network uptime
Deliver excellent customer service in a fast-paced environment

You may also:

Support commissioning activities for new charge points
Assist with operational improvements and process updates
Work across a 24/7 shift rota including evenings, nights, and weekends

What we offer

As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:

33 days holiday (including bank holidays) pro rata
Employer pension contributions
Employee Assistance Programme
Life assurance up to 6x salary
Full training and development opportunities

Qualifications

What we are looking for

Experience in customer service (phone or face-to-face)
Strong communication and interpersonal skills
Experience using computers, telephones, and digital communication tools
Competent in Microsoft Office packages
Ability to multitask and prioritise workload
Strong organisational and record-keeping skills
Detail-focused and analytical approach
Ability to work independently and as part of a team
Motivated to learn new skills in a growing industry
Positive, proactive “can-do” attitude

Desirable:

Previous service centre or help desk experience
Experience in a technical or support environment

Additional Information

Interested?

Please apply by clicking on the apply button.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment and be able to commit to a long term permanent role. We are an equal opportunities employer.

Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers. If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you.

#LI-EW1

#ITS

Quick apply

Refine Your Search

customer service jobs in montrose, sct

Customer Service Advisor - 6 months FTC

Business Operations Administrator

Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped

Customer Service Advisor (Temporary)

In Store Team Member

Kitchen Sales Designer

Sales Executive

Customer Assistant

Area Manager, DDD1

SALES CONSULTANT - CARPET KING

Assistant Manager

Property Administrator & Viewing Co-ordinator

Team Leader

Sales Supervisor

Graduate Partner, PXT

Compliance & Business Support Coordinator

Customer Service Associate

Shop Assistant/Cashier

Sales Executive

Sales Advisor

I want to receive the latest job alerts for customer service in montrose, sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected