We are Smart DCC
Together we're building a greener tomorrow
Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale – and variety – and opportunities for the people who'll help us do it.
The role
Project Support Office (PSO) Analyst / Hybrid Location: Manchester or London
Closing date – 11th August 2026 at 12:30pm
Join our evolving Service Delivery function and play a pivotal role in supporting the delivery of change across the UK’s smart metering ecosystem. As a Programme Support Office (PSO) Analyst, you'll work at the heart of major programmes, providing governance, reporting, risk management and project support that helps ensure successful delivery. This is an excellent opportunity for a proactive and analytical PMO professional looking to develop their career within a complex, technology-driven and highly collaborative environment.
About the DCC
We’re powering Britain’s smarter, greener future. Today. Tomorrow. Together.
Today, we’re deeply invested in building a resilient, sustainable smart energy network that drives transformation. Our success is driven by curiosity, ambition, and tenacity.
Tomorrow, we see vast opportunities for growth and development, contributing to decarbonisation and the Net Zero mission. We’ll continually develop Smart DCC to fulfil our obligations to consumers and achieve even more with our customers, partners and each other. Join us and development opportunities range from talent programmes, academies and always-on learning to exposure to senior stakeholders and industry experts, contributing to complex projects and receiving constant support to drive your own development
Together, we embrace change, unite in our shared passions and support each other. Working as one team and across our industry, we rise to the challenge to shape Smart DCC and the future.
A career at Smart DCC means being part of something bigger – a dynamic organisation that’s not just helping transform energy but also shaping the future. We offer a unique, fulfilling environment where you can thrive today, develop for tomorrow and achieve together.
How you will contribute to transforming the smart energy network and shaping the future
- Provide programme governance, reporting and project controls to support the successful delivery of key business change initiatives.
- Manage and maintain risks, assumptions, issues and dependencies (RAID), ensuring actions and mitigations are effectively tracked.
- Deliver insightful reporting, data analysis and dashboarding to support decision-making and continuous improvement.
- Coordinate programme activities including meetings, agendas, minutes, actions and stakeholder communications, ensuring excellent standards of organisation and administration.
- Build effective relationships across DCC, promoting best practice programme management and supporting the ongoing development of governance processes and controls.
What you need to bring
- Experience working within a PMO, Programme Office or project delivery environment, with knowledge of governance, reporting, risk and issue management
- Strong analytical and data interpretation skills, with the ability to identify trends and help shape solutions to complex problems.
- Excellent communication and stakeholder management skills, with confidence to collaborate, influence and challenge appropriately.
- Strong proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Project, with experience using reporting tools such as Power BI
- A proactive, organised and detail-focused approach, with the ability to work effectively in a fast-paced environment with minimal supervision.
Benefits
While our mission is ambitious, we also prioritise balance, offering flexibility and support to help you thrive both personally and professionally. At DCC we reward fairly and recognise fully because our continued success depends on our people.
We also offer a competitive 8 days per month hybrid work policy for most roles, competitive salaries with regular benchmarking, and bonuses tied to personal and company performance. Our core benefits include pension, generous leave allowance, private healthcare and a range of flexible benefits that you can tailor to you.
Ready to make an impact, grow and be part of something bigger? Choose ‘ now’ to find out more and complete our short application.
As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this advert in an alternative format, or have any questions before ing, please contact
[email protected]
Join Smart DCC, a dynamic organisation where every day brings a chance to make a difference.
Please click here to view our diversity and inclusion policy.
Smart together
Our values and behaviours
Make a difference
We believe in our purpose. Together, we work as one team, always looking for ways to improve and support DCC’s role in a low-carbon future.
Act with integrity
We treat everyone with kindness, consideration and respect. We keep our promises to our customers. And if something doesn’t feel right, we speak up.
Be accountable
You can depend on our word. We’re clear about our roles and we take the initiative, while respecting the processes we have in place.
Rewards & Benefits
Get perks that work
Personal Development
Our training and development opportunities help you be your best self – from regular 1-2-1s all the way up to professional qualifications.
Group income protection
Provides a continuous income if you're unable to work due to illness or injury for more than 26 weeks.
Pension Plans
Our Capita Choice partners will match the salary contributions you make to your pension up to 5%, depending on your plan and time with us.
Flexible Holidays
Need more time off? Increase your standard 25 days of leave by buying extra to rest, spend time with family or satisfy your wanderlust.
Cycle to Work Scheme
We’re big on keeping things green. If you want to cycle to work, we'll loan you the gear through salary sacrifice to make it tax-efficient.
Flexible working
As we all transition to a new normal, we can help you find the hybrid working pattern that suits you and your team best.
Additional Benefits
Add more to your core
Travel season ticket loan
Bonus
Medical cash plans
Life cover
Charity days
Childcare vouchers
Health screening
RAC discount
Vision Express discounts
Mobile phone discounts
Discounted gym membership
Retail and leisure discounts
