Response officer Work, Jobs in Trowbridge, Wil (with Salaries)

Homeline Response Officer x4
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- English
- First Aid Certification
- Mentoring
Quick apply
Emergency Operation Centre Officer x4
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Devizes
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Security Controller
Callen-Lenz —Salisbury
- From £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Annual leave
RISE Adviser - South West - Primary adviser
Department for Education —Bristol
- £600 a day
- Part-time
- Presentation skills
- Travel
- In-person
Regulatory / CASS Pillar Lead
M&G plc —Bath
- Full-time
- Military
- Annual leave
Facilities and Compliance Officer
Forestry Commission —Tetbury
- £33,854 a year
- Full-time
- Presentation skills
- Computer skills
14d
Mobile Warden
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Weekend availability
- English
- IT
- Communication skills
- Annual leave
9d
Receptionist and Facilities Officer
Forestry Commission —Stoke Gifford
- £26,959 a year
- Part-time
- Microsoft Office
- Presentation skills
- Travel
Team Leader
HM Courts and Tribunals Service —Swindon
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
8d
Operations Manager (Service Improvement)
Planning Inspectorate —Bristol
- £46,689 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
10d
Gatehouse Security Officer
Securitas UK —Filton
- £14.21 an hour
- Full-time
- Employee discount
Quick apply
8d
Mobile patrol Officer
Securitas UK —Swindon
- £13.45 an hour
- 12 hour shift
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
3d
Security Officer
BidvestNoonan —Bristol
- £13.25 an hour
- Full-time
- University
- IT
- Annual leave
Quick apply
Community Training Volunteer (Wiltshire)
South Western Ambulance Service NHS Foundation Trust —Chippenham
- Part-time
Security Officer
Securitas UK —Filton
- £14.21 an hour
- 12 hour shift
- Free parking
- Paid training
Quick apply
9d
Project Manager (Public Facing EV Charging)
Forestry Commission —Bristol
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Presentation skills
2d
Senior Procurement Manager
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
1d
Planning Solicitor
Civic Recruitment Limited —Swindon
- Full-time
- Analysis skills
- Communication skills
Quick apply
14h
Security Officer - Bath BID Night Marshal
Venture Security —Bath
- £15.64 an hour
- Weekend availability
- First Aid Certification
- Conflict management
- In-person
- Annual leave
Quick apply
10d

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Homeline Response Officer x4

Swindon Borough Council -
Swindon

Quick apply

Job details

Full-time
£30,518 a year

Qualifications

First aid administration
Driving Licence
Mentoring junior staff
English
Microsoft Office Suite
First aid response
First Aid Certification
Mentoring
Customer interaction
Communication skills
Manual handling of patients

Full job description

Homeline Response Officer x4

Ref: 178722

Salary: £30,518 p.a. plus benefits

37 hours per week

FTC – 12 months

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We are looking for four Homeline Response Officers within our Homeline team on a fixed-term basis, who are motivated, enthusiastic and team players.

The role involves supporting the delivery of a 24-hour emergency call service for elderly individuals, people with disabilities, and those with chronic health conditions. The ideal candidate will have experience working in a customer-focused environment and demonstrate empathy and strong communication skills. A current full UK driving licence is required, along with experience in the care or telecare sector. You should also be confident in dealing with the public in potentially difficult or stressful situations, whether face-to-face or over the telephone, with experience supporting elderly individuals being advantageous.

You will also need a good working knowledge of Microsoft office applications as well as excellent telephone manner and a systematic approach to working within a fast-paced environment, with the ability to multi-task. Accuracy and communication skills are key as well as the ability to work independently and remain calm under pressure and in distressing situations.

What you’ll be doing

Respond quickly to emergency calls, providing on-site support within target response times.
Deliver urgent care, including first aid, CPR, and coordinating emergency services where needed.
Safely assist fallen service users using specialist lifting equipment.
Carry out welfare visits, monitor wellbeing, and ensure telecare equipment is working effectively.
Install, configure, maintain, and remove telecare systems in homes and supported settings.
Complete accurate records, reports, and referrals, including safeguarding and risk concerns.
Liaise with families, healthcare professionals, and emergency services to coordinate care.
Support hospital discharges and assess service users’ needs, identifying additional support where required.
Contribute to a 24/7 service through shift work, on-call duties, and teamwork, including mentoring new staff.

Demonstrate resilience and professionalism when dealing with complex or distressing situations, always maintaining a calm and supportive approach.
Consistently work within the Values and Behaviours framework of Swindon Borough Council, ensuring high standards of care, integrity, and accountability in all interactions.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

You will be subject to an enhanced Disclosure and Barring Service Check.

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

For further information about the role please contact Alicia Fry, Homeline and Telecare Manager on: [email protected]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email [email protected]

Closing date: 7 September 2026

Interview date: By Arrangement

Quick apply

Refine Your Search

response officer jobs in trowbridge, wil

Homeline Response Officer x4

Emergency Operation Centre Officer x4

Logistical Support Officer (Cadet Administrative Assistant)

Security Controller

RISE Adviser - South West - Primary adviser

Regulatory / CASS Pillar Lead

Facilities and Compliance Officer

Mobile Warden

Receptionist and Facilities Officer

Team Leader

Operations Manager (Service Improvement)

Gatehouse Security Officer

Mobile patrol Officer

Security Officer

Community Training Volunteer (Wiltshire)

Security Officer

Project Manager (Public Facing EV Charging)

Senior Procurement Manager

Planning Solicitor

Security Officer - Bath BID Night Marshal

I want to receive the latest job alerts for response officer in trowbridge, wil

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