Access control specialist Work, Jobs in Milton Keynes, Bkm (with Salaries)

Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
13d
Credit Controller
Routeco —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Signalling and Telecoms Operative
Network Rail —Aylesbury
- £38,482 a year
- Full-time
- Maintenance
9d
Radiographer – MRI
Circle Health Group —Milton Keynes
- Up to £43,000 a year
- Part-time
- Bachelor's degree
- Communication skills
- Employee discount
- Life insurance
QA Specialist W&D
Medline Europe —Bicester
- Microsoft Word
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Quick apply
8d
Machine Operator
LINDAL Group —Leighton Buzzard
- £25,344 - £32,096 a year
- Rotating shift
- No experience needed
- English
- Annual leave
- Employee assistance programme
Quick apply
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Workday HCM Configuration Specialist (UK based)
RSM UK —Milton Keynes
- Full-time
- Hybrid work
- Presentation skills
- Agile
6d
Media Developer
Network Rail —Milton Keynes
- £33,600 a year
- Full-time
- Databases
- Travel
- Organisational skills
- Annual leave
- Employee discount
4d
Assistant Building Inspector (Building Control)
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
13d
Sales - Sales Advisor - UK
New Look —Leighton Buzzard
- Part-time
- Customer service
1d
Engineering Trainee - Technical Author
Mercedes AMG High Performance Powertrains —Brixworth
- £33,000 a year
- Annual leave
- Employee discount
Workshop Manager
Northgate Vehicle Hire —Milton Keynes
- £40,000 - £43,000 a year
- Monday to Friday
- Customer service
- Team management
- Employee discount
Quick apply
1d
Claim Settlement Payments Administrator
Copart —Bedford
- £27,976 a year
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Employee discount
- Life insurance
Quick apply
QA Specialist W&D
ASID BONZ GmbH —Bicester
- Microsoft Word
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
8d
NACD - Apprentice Security Engineer
Apprenticeships at Skills for Security —Hemel Hempstead
- Customer service
Quick apply
12d
System Support Specialist
CEVALogistics —Banbury
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
14d
Geoarchaeology Manager
Cotswold Archaeology —Milton Keynes
- £44,990 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
Specialist Chemotherapy Nurse
Sciensus —Northampton
- From £40,500 a year
- Care plans
- Annual leave
- Employee discount
Quick apply
Credit Specialist
GXO Logistics —Northampton
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
14d

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Intelligence and Incident Response Co-ordinator

Wilson James -
Milton Keynes

Apply Now

Job details

£14.58 an hour
13 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Incident identification
Incident documentation
Data analysis skills
Incident reporting preparation
Internal department liaison
Microsoft Office Suite
Incident response
Continuous improvement
SIA
Computer skills
Incident log maintenance
Communication skills

Full job description

Permanent
Location: Milton Keynes
Hours: Monday to Friday, 08:00 - 17:00, plus one Saturday every 3 weeks. Participation in an out-of-hours on-call rota will be required.
Pay: £14.58 ph
We are seeking an Intelligence and Incident Response Co-ordinator to join our industry-leading Security Operations Centre (SOC), supporting Santander's Head Office and Retail Estates.
This is an excellent opportunity for someone looking to build a career within the Security and Intelligence sector. Working as part of a specialist Command Centre team, you will play a critical role in monitoring security systems, responding to incidents, managing escalations, and supporting colleagues across the Santander estate.
The successful candidate will be analytical, customer-focused, and able to remain calm under pressure. You will have a proactive approach to incident management, excellent communication skills, and a commitment to delivering exceptional service while maintaining compliance with all operational procedures and regulatory requirements.

About the Role:
Monitor, assess, and manage alarm activations and security incidents across Santander Head Office and Retail Estates.
Act as the first point of contact for all internal and external incident escalations, ensuring prompt and effective resolution.
Respond to alarms, customer calls, and incident notifications within agreed service level targets and performance standards.
Work closely with Santander Security Management and key stakeholders to coordinate effective incident response and operational support.
Produce accurate, detailed, and timely incident reports, maintaining comprehensive records of all actions taken.
Provide professional support and guidance to branch colleagues affected by security-related incidents, including robbery, workplace violence, and other critical events.
Liaise with third-party suppliers and service providers to resolve operational issues and ensure continuity of service.
Contribute to continuous improvement initiatives, team problem-solving activities, and the enhancement of security and incident response processes.
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing - Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities - many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:
Previous experience in incident management, security operations, control room, customer service, or call centre environments.
Strong customer service skills with the ability to support colleagues and stakeholders during sensitive or high-pressure situations.
Excellent verbal and written communication skills, including the ability to produce clear and concise incident reports.
Proficiency in Microsoft Office applications and strong general IT skills.
Proven ability to analyse information and data to support effective decision-making and incident resolution.
Ability to think clearly, remain calm, and respond effectively during emergencies or under pressure.
Strong team-working skills with the ability to build effective relationships across multiple departments and stakeholders.
Reliable, professional, and highly organised, demonstrating excellent attendance, punctuality, and personal presentation standards.
Desirable Criteria

Previous experience within a Security Operations Centre (SOC) or intelligence-led environment.
CCTV SIA Licence (training and support may be provided for the right candidate).
Experience of process improvement, innovation, or operational change initiatives.
HR or employee welfare support experience.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Apply Now

Refine Your Search

access control specialist jobs in milton keynes, bkm

Intelligence and Incident Response Co-ordinator

Credit Controller

Signalling and Telecoms Operative

Radiographer – MRI

QA Specialist W&D

Machine Operator

Head of Professional Services

Workday HCM Configuration Specialist (UK based)

Media Developer

Assistant Building Inspector (Building Control)

Sales - Sales Advisor - UK

Engineering Trainee - Technical Author

Workshop Manager

Claim Settlement Payments Administrator

QA Specialist W&D

NACD - Apprentice Security Engineer

System Support Specialist

Geoarchaeology Manager

Specialist Chemotherapy Nurse

Credit Specialist

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