Helpdesk engineer Work, Jobs in Selly Oak, Wmd (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
21h
Shift Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
14h
Shift Mechanical Engineer
Equans —Smethwick
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Field IT Service Engineer
Blakemore Technical Services —Droitwich
- Full-time
- IT
- Communication skills
- Employee discount
- Life insurance
Scheduler
Arcus FM —Redditch
- £27,312 a year
- Full-time
- Administrative experience
- Time management
- Annual leave
Quick apply
Helpdesk IT Support Engineer - Home Based
Compex IT Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Remote
- Computer networking
- SharePoint
- Communication skills
- Work from home
Quick apply
5d
IT Helpdesk Engineer
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
5d
Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- Annual leave
13d
Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Helpdesk Agent (24hrs/week)
Arcus FM —Redditch
- £26,437 a year
- Part-time
- Phone etiquette
- Annual leave
Quick apply
6d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
7d
Sales Administrator
Square Skills UK Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Data entry
- Work from home
Quick apply
12h
Mechanical Engineer
Equans —West Bromwich
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Critical Incidents Co-Ordinator
ISS Facility Services —Solihull
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Site Technician/Caretaker
BAM UK & Ireland —Birmingham
- £13.50 an hour
- Maintenance
- Driving
- IT
Site Technician/Caretaker
BAM UK & Ireland —Alcester
- £13.50 an hour
- Maintenance
- Driving
- IT
Multi Skilled Engineer
Emcor —Coventry
- £40,000 a year
- Overtime
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply

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helpdesk engineer jobs near selly oak, wmd

1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

helpdesk engineer jobs in selly oak, wmd

1st / 2nd Line IT Support Analyst

Desktop Support Engineer L1

Shift Electrical Engineer

Helpdesk Team Leader

2nd Line Help/Service desk Engineer

Shift Mechanical Engineer

Field IT Service Engineer

Scheduler

Helpdesk IT Support Engineer - Home Based

IT Helpdesk Engineer

Desktop Support Engineer (two roles)

Electrical Engineer

Helpdesk Agent (24hrs/week)

Service Desk Manager

Sales Administrator

Mechanical Engineer

Critical Incidents Co-Ordinator

Site Technician/Caretaker

Site Technician/Caretaker

Multi Skilled Engineer

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