Technical support occupations Work, Jobs in Kincardine, Fif (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
5d
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
6d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Experienced Property Managers - Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
6d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
6d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
- Windows
- Microsoft Office
- Computer networking
16h
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
14d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply

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Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

Refine Your Search

technical support occupations jobs in kincardine, fif

Regional IT Support Specialist

1st/2nd Line Support Technician

IT Technician

IT System Support User

Inbound Technical Support Advisor

IT Service Desk Analyst - Edinburgh

IT Service Desk Analyst - Edinburgh

Experienced Property Managers - Software Support

NOC Analyst

NOC Analyst (10pm-6am)

Service Desk Engineer

Desktop Admin II - 12 Month FTC

Technical Support Engineer

Telephony and Connectivity Analyst

IT Support Engineer

Sonata Application Support Engineer

ICT Network Services Technician

3rd Line Senior Support Consultant

IT Support Apprenticeship

IT Support Apprentice