Support advisor Work, Jobs in Winslow, Bkm (with Salaries)

Patient Services Advisor
The Swan Practice —Buckingham
- £12.82 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Sick pay
Quick apply
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
HR & Engagement Administrator
GXO Logistics —Milton Keynes
- Up to £27,227.20 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
4d
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Life insurance
Quick apply
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee discount
10d
Customer Services Advisor
Fairhive Homes —Aylesbury
- £32,136 a year
- Full-time
- Administrative experience
- Analysis skills
- IT
Quick apply
Service Advisor
Lookers —Buckingham
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Services Advisor
Halfords —Milton Keynes
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Key Account Advisor
BSI —Milton Keynes
- Up to £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- English
- Annual leave
- Flexible schedule
10d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Personal Advisor
Buckinghamshire Council —Aylesbury
- Full-time
- Employee assistance programme
- Employee discount
HR Advisor
Valda Energy —Bicester
- £35,000 - £40,000 a year
- Recruiting
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
12d
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Continuous improvement
- Annual leave
Sales - Sales Advisor - UK
New Look —Aylesbury
- Part-time
- Microsoft Word
6d
Retail Assistant (Opticians)
Boots —Buckingham
- Weekend availability
- Employee assistance programme
- Employee discount
4d
Sales Advisor
Leisure Solutions Community Trust —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
FT Complex Needs Independent Domestic Violence Advisor (IDVA) VOICE
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Flexible schedule
6d
Customer Sales Advisor
Halfords —Aylesbury
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Customer Advisor
Boots —Oxford
- £13.02 an hour
- Part-time
- Customer service
- Travel
- In-person
- Employee assistance programme
- Employee discount
Dispenser
Boots —Milton Keynes
- £16 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount

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Patient Services Advisor

The Swan Practice
Buckingham

Quick apply

Job details

Part-time
£12.82 an hour

Benefits

Company pension
Sick pay

Qualifications

GCSE
Administrative experience
Office experience

Full job description

Job Summary

The role involves providing general support to the practice team while maintaining a positive and friendly image for patients and visitors, whether in person or over the phone. Key responsibilities include assisting and directing patients to the appropriate services or healthcare professionals in a courteous and efficient manner. The position also involves handling various administrative tasks to ensure the smooth operation of the practice and facilitating effective communication between patients, healthcare team members, secondary care providers, and other related healthcare agencies.

Job Responsibilities

The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Patient Service Manager /Team Lead & Supervisors, dependent on current and evolving practice workload and staffing levels:

Care Navigation

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Navigate patients requests using Klinik Health Systems to ensure all requests are dealt with correctly and in accordance with the patients’ medical needs.
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Process appointment requests from patients by telephone and in person.
Deal with visits/requests

Administration

Be familiar with all practice protocols and polices
Deal with enquiries from patients, arrange appointments and explain practice procedures.
Direct patients to consulting rooms when necessary and assist patient’ who require help
Deal with incoming telephone calls, act accordingly, or take accurate messages and pass on to the relevant personnel
Enter data into patient’s electronic NHS Care Record
Action daily tasks posted on the practice clinical system
Register new patients on the practice clinical system
Close records of deceased patients.
To generate Emis patient online access
To book voluntary transport
To book patient hospital transport
To book emergency ambulance when asked to do so by a clinician
To be familiar with practice appointment books and systems
To be familiar with the practice intranet
To read and respond when necessary to NHS email
To check any incoming correspondence and action in a timely manner
To ensure that the waiting areas are kept in a presentable for patients during surgery hours
To activate booking in kiosks
To ensure that clinical calling in screen monitors are operating
Additional administration duties on behalf of the practitioners, Management, Patient Services Line Manager and Team Lead.
To have an overview of the surgery’s website

Premises

To open and lock the premises and know the correct procedures for securing the premises
Know how to contact the alarm companies
Ensure consulting rooms are cleared after each surgery and prepared for the next surgery
Ensure reception waiting area is kept tidy and safe for patients
Place the clinician name plate on the door
To report any necessary Health and Safety issue
Keeping the reception area, tidy and free from obstructions and clutter

Training

Undertake training as directed by the Patient Service Manager and Team Lead
Attend primary healthcare team meetings, reception team meetings, and protected time for learning sessions. (PTL)
To ensure E-Learning and training is up to date

Our practice operates between 7:00am and 8:00pm, Monday to Friday, therefore flexibility is essential. Successful applicants will be expected to work one of the following permanent shift patterns:

Vacancy 1 – 28 hours per week

Wednesday: 8:00am – 6:30pm (1-hour lunch)
Thursday: 8:00am – 6:30pm (1-hour lunch)
Friday: 8:00am – 6:00pm (1-hour lunch)

Vacancy 2 – 35 hours per week

Monday to Friday: 12:00pm – 8:00pm (1-hour lunch each day)

Please indicate within your covering letter which working pattern you are applying for, or if you would be happy to be considered for either vacancy.

Job Type: Part-time

Pay: £12.82 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Buckingham MK18 1NU: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in winslow, bkm

Patient Services Advisor

Customer Complaints Advisor

HR & Engagement Administrator

Client Support Advisor

Operational Resilience Manager

Customer Services Advisor

Service Advisor

Customer Services Advisor

Key Account Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Personal Advisor

HR Advisor

Employee Relations Advisor

Sales - Sales Advisor - UK

Retail Assistant (Opticians)

Sales Advisor

FT Complex Needs Independent Domestic Violence Advisor (IDVA) VOICE

Customer Sales Advisor

Customer Advisor

Dispenser

I want to receive the latest job alerts for support advisor in winslow, bkm

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