Desktop support technician Work, Jobs in West London, Gtl (with Salaries)

Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
13d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
13h
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
1d
Desktop Support Technician
AmTrust International —London
- Communication skills
- Annual leave
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
6h
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
7d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- School
Quick apply
14d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
6d
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
Operations Support Technician
The Opus Group —London
- Weekend availability
- Hybrid work
- Windows
- Travel
- In-person
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
14d
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
1d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills

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Junior IT Support Technician

Code X London
London

Quick apply

Job details

Permanent | Graduate | Full-time | Internship
£25,500 - £32,000 a year
13 days ago

Benefits

Casual dress
Company pension
Private medical insurance
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Network infrastructure
User account management
Firewall
Analysis skills
IT permissions management
Computer hardware
Mac OS
ServiceNow
IP networking
Customer support
Linux
Application support
Network monitoring
Root cause analysis
Communication skills
Identity & access management

Full job description

Job Summary

We are seeking a motivated and detail-oriented Junior IT Support Technician to join our dynamic technology team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing essential support to ensure smooth and efficient IT operations across the organization. Your enthusiasm for technology, combined with strong communication skills, will help resolve a wide range of hardware and software issues, contributing to a positive user experience and maintaining high system availability. This is an exciting opportunity for someone eager to grow their IT skills in a fast-paced environment while making a tangible impact on daily business functions.

Duties

Respond promptly to user inquiries via help desk tickets, phone calls, or email, delivering exceptional customer service and technical support.
Troubleshoot and resolve issues related to desktop hardware, software applications, operating systems (Windows, macOS, Linux), and network connectivity.
Assist with software troubleshooting including Microsoft Office suite, VPN connections, firewall configurations, and remote access tools.
Support the setup, configuration, and maintenance of computer hardware such as desktops, laptops, printers, and peripherals.
Help manage user accounts and permissions using Active Directory and assist with password resets or account lockouts.
Monitor network performance and assist with basic network troubleshooting involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), and TCP connections.
Collaborate with senior IT staff to escalate complex issues using tools like ServiceNow, Jira, or BMC Remedy for tracking incidents and requests.
Assist in maintaining inventory records of hardware assets using SCCM (System Center Configuration Manager) or similar tools.
Participate in routine system updates, patches, and backups to ensure security compliance and operational stability.

Experience

Previous experience in an IT support role or help desk environment is preferred but not required; relevant internships are welcome.
Familiarity with computer networking concepts such as LAN/WAN topology, TCP/IP protocols, DNS management, VPN setup, and firewall configuration.
Basic understanding of operating systems including Windows (client/server), macOS, and Linux distributions.
Knowledge of Microsoft Windows Server environments and Active Directory for user management is advantageous.
Experience troubleshooting software issues within Microsoft Office applications and other common enterprise software.
Ability to communicate technical information clearly to non-technical users with patience and professionalism.
Strong analysis skills to identify root causes of problems quickly and effectively escalate when necessary.
Familiarity with remote support tools such as SCCM or ServiceNow helps streamline issue resolution processes.

Join us as a Junior IT Support Technician if you’re passionate about technology support and eager to develop your skills in a collaborative environment! Your proactive attitude will help keep our systems running smoothly while providing outstanding service that empowers users across the organization.

Pay: £25,500.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Gym membership
Life insurance
On-site parking
Private medical insurance
Sick pay

Work Location: Hybrid remote in London

Quick apply

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