Front office assistant Work, Jobs in Heswall, Msy (with Salaries)

Customer Experience Team Member (Fixed term)
ATG Entertainment Limited —Liverpool
- £12.71 - £13.01 an hour
- Weekend availability
- IT
2d
General Assistant
Sony Playstation —Liverpool
- £13.45 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
7d
Operations Support Assistant - Liverpool Office
Bedspace Resource Ltd —Liverpool
- £27,536.25 a year
- Customer service
- Computer literacy
- Computer skills
2d
Guest Services Assistant
Valor Hospitality —Liverpool
- £13.09 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Certification Specialist
CSA Group —Hawarden
- Overtime
- Microsoft Word
- Word processing
- Engineering
General Catering Assistant- Nights No Weekends
BaxterStorey UK —Broughton
- £13.45 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Assistant Nights
Knowsley Inn & Lounge —Knowsley
- £13.25 an hour
- Full-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply
General Catering Assistant - including nights / weekends
BaxterStorey UK —Haydock
- £12.70 an hour
- Weekend availability
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply
General Catering Assistant / Cook
BaxterStorey UK —Burtonwood
- £12.00 - £12.60 an hour
- Overtime
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply
Front Office Assistant
DMH TYRES LTD —Wrexham
- £10.85 - £15.14 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
10d
Assistant Manager
Five Guys UK —Wirral
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Customer Supporter
Sanctuary Supported Living —St Helens
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Supporter
Sanctuary Supported Living —Frodsham
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
9d
Assistant Manager
Five Guys UK —Ellesmere Port
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
9d
Workplace Assistant
DWF —Liverpool
- Full-time
- Customer service
- Computer literacy
- Communication skills
7d
Security Operations Manager
Mitie —Liverpool
- Full-time
- Management
- Microsoft Office
- First Aid Certification
9d
Global Exchange Traded Derivatives & Collateral Operations Markets
Bank of America —Chester
- Full-time
- Analysis skills
- Continuous improvement
- Agile
Trainee Admin Assistant
Crown Business Centre —Northwich
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
10d
Assistant Accountant
BarrattDevelopments —Warrington
- Microsoft Excel
- Programmable logic controllers
- Accounting
10d
Assistant Manager
Boots —Warrington
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
14d

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Customer Experience Team Member (Fixed term)

ATG Entertainment Limited -
Liverpool

Apply Now

Job details

Fixed term contract
£12.71 - £13.01 an hour
2 days ago

Qualifications

Full job description

Salary

£12.71/ £13.01 per hour
Hours

Variable depending on show schedule
Type

Fixed Term Casual
Interview Process

1 Interview:
W/C 24/08/26
Closing Date

09-08-2026 at 23:59
Location

Liverpool Empire, Lime Street
Liverpool
Merseyside
L1 1JE
- No Files

Customer Experience Team Member (Fixed term)

Part of the Customer Experience team, you will report to the Customer Experience Manager, Deputy Customer Experience Managers, Assistant Customer Experience Managers, Duty Managers and Supervisors on shift.

This is a varied role which involves working in all areas of Front of House including welcoming customers, scanning tickets, serving drinks and snacks behind the bars and Merchandise, selling ice cream and programmes in the auditorium, and showing people to their seats.

You will work alongside Security and Box Office Staff at the entrance to the venues, some of your tasks may overlap and we always work together to ensure the customers experience is the best it can be.

Evening and weekend availability is essential for this role. Candidates must be available to interview the week of 24th August in Liverpool.

Please note, your role may involve working with children or vulnerable people.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Key responsibilities

Greet and engage with audience members, ensuring they feel genuinely welcomed to the venue and treated appropriately as an important and valued customer.

Answer audience queries, ensuring that they can access timely and useful information and guidance when they need it.

Maintain up to date knowledge of the venue, current and upcoming shows, products and other information relevant to customers and to recommend additional products and services as appropriate.

Proactively suggest and sell products including food and beverages at the bar or through Delivered at Seat (DAS), merchandise, programmes or packages, ensuring an engaging sales approach to customers that encourages further purchases.

Know and understand our sales targets and to work to exceed them.

Proactively identify risks to customer or staff health, safety or security and take appropriate actions to keep everyone safe. Ensure company Risk Management policies and guidance are complied with.

Work collaboratively as a team member, working well with others to ensure all required tasks are completed.

Proactively identify tasks which need to be done and take responsibility for completing them.

Your skills, qualities, and experience.

If you have most of the essential criteria we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided.

The essential criteria of a great member of the team are:

Understand the impact of the role on the customer experience and its importance to the company. •

Have a great work ethic and care about quality.

Be observant and focussed on the customer.

Relate well to others.

Communicate effectively.

Be proactive, decisive and get things done.

Think creatively.

Have ambition and drive.

Have a flair for sales.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)

CONNECT through every act (with collaboration and kindness)

DARE to do different (with curiosity and courage)

PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.

Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.

Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email [email protected] for a confidential discussion.

Closing Date

09-08-2026 at 23:59

Apply Now

Refine Your Search

front office assistant jobs in heswall, msy

Customer Experience Team Member (Fixed term)

General Assistant

Operations Support Assistant - Liverpool Office

Guest Services Assistant

Certification Specialist

General Catering Assistant- Nights No Weekends

Guest Service Assistant Nights

General Catering Assistant - including nights / weekends

General Catering Assistant / Cook