Operations manager Work, Jobs in Stanhope, Dur (with Salaries)

Contract and Operations Manager
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
1d
Operations Manager- Lanes
Lanes Group —Washington
- Up to £43,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Driving
- Free parking
Quick apply
8d
Sofa Production Manager
SOFA CENTRE —Durham
- £12.71 - £15.00 an hour
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
Warehouse/Production Manager
908 Ltd —Consett
- £26,000 - £31,500 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Free parking
Quick apply
1d
Production Manager
The Glasshouse International Centre for Music —Gateshead
- £36,631 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- Organisational skills
11d
Operations Manager
Leonardo Hotel Newcastle Quayside —Newcastle upon Tyne
- Hotel
- Referral programme
Quick apply
1d
Cyber Security Operations Lead
NRG —Newcastle upon Tyne
- Computer networking
- Organisational skills
- Communication skills
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Microsoft Office
- Travel
- IT
- Referral programme
Quick apply
Grounds Maintenance Operations Supervisor
Batson Groundcare Ltd —Tow Law
- £35,360 - £36,400 a year
- Weekend availability
- Supervising experience
- First Aid Certification
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Night Operations Supervisor
Unite Students —Newcastle upon Tyne
- £35,255 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Night Operations Supervisor
Unite Students —Newcastle upon Tyne
- £35,255 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Finance/Operations Manager– Floor Cleaning Machines
GT Cleaning Machines LTD —Durham
- Up to £40,000 a year
- Full-time
- In-person
Quick apply
4d
School Operations Officer
Compass Schools —Newcastle upon Tyne
- Up to £24,579.32 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Operations Manager- Lanes
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operations manager jobs near stanhope, dur

Contract and Operations Manager

Driver and Vehicle Standards Agency
Newcastle upon Tyne

Apply Now

Job details

Permanent | Part-time | Full-time
£35,663 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Operations management
Incident management
CIPS
Presentation skills
Relationship management
Contracts
PRINCE2 Certification

Full job description

Details

Reference number

472368

Salary

£35,663

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

DVSA - Digital Operations

Type of role

Administration / Corporate Support
Commercial
Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Bristol, Chadderton, Hayes, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea

About the job

Job summary

Can you build strong supplier relationships while ensuring high-quality services are delivered effectively and efficiently?

Do you have experience managing contracts, resolving operational issues, and driving continuous service improvement?

If so, we'd love to hear from you!

Join a team at the heart of delivering a vital service to millions of customers. As an HEO, you will play a key role in supporting the Theory Test Contract Manager in the operational management of one of DVSA's Theory Test Contracts, either the Test Centre Network (TCN) or the Theory Test Assessment Platform (TTAP).

Working closely with suppliers and stakeholders, you will help monitor performance, ensure the delivery of a high-quality customer experience, and contribute to operational decisions that drive continuous improvement and contract success.

The Theory Test Service

Learner drivers of all vehicle categories are required to pass a theory test to acquire eligibility to take a practical driving test. The theory test service is a significant component of DVSAs Driver Services Directorate.

DVSA manages the back office elements of the theory test service including a Customer Relationship Management (CRM) system to manage bookings and test events. We also manage a test engine underpinning test delivery, which is deployed across a network of test centre locations covering the UK. This service model was adopted in September 2021 when multiple new teams and processes were stood up within DVSA and key suppliers to ensure the service was operationally ready and fully supported.

There are 210 public test centres in the UK operated on behalf of DVSA by delivery partners. This includes in Northern Ireland to whom DVSA provides theory tests. There are over 180 registered In-House Theory Test Centres (IHTTCs) holding delegated authority to provide theory tests for their employees, which includes bus companies, the emergency services and MoD.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA: Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Your responsibilities will include, but arent limited to:

Manage the operational relationship with the supplier, approving requests from them on changes to operational delivery that are in the best interests of the Service.
Manage TCN-raised incidents, working with the supplier to achieve an effective resolution.
Monitor operational KPIs, producing statistical information as required.
Monitor and manage supply of TCN capacity for a specific region and support the monitor of supply at a national level.
Liaise with relevant stakeholders to ensure that internal and external customer needs are met and that these requirements are fully communicated throughout the business.
Execute management responsibilities effectively and in line with DVSA policies and processes, working with, leading, and acting as a role model for team members and colleagues in line with Civil Service values.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

Experience of operational management, e.g. incident management and monitoring service performance.
Experience of relationship management.
Experience of the commercial cycle including tender evaluation, contract award and ongoing contract management.

Additional Information

You will hold or be willing to gain:

Cabinet Office Government Commercial College (Contract Management) foundation level. Or,

Chartered Institute of Procurement and Supply level 4 practitioner.

Occasional travel and overnight stays to other DVSA sites may be required.

Working hours, office attendance and travel requirements

This role can be based in: Nottingham, Newcastle upon Tyne, Bristol, Swansea, Garretts Green (Birmingham), Leeds, Chadderton or Yeading (Hayes)

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 32 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Making Effective Decisions
Delivering at Pace

Benefits

Alongside your salary of £35,663, Driver and Vehicle Standards Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

The selection process for this role will be:

Stage 1: Sift of CV and Personal Statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience you will be asked to provide a CV (unlimited wordcount) and Personal Statement (1000 wordcount). Please provide evidence of your Experience of the following:

Experience of operational management, e.g. incident management and managing service change.
Experience of relationship management.

Further details around what this will entail are listed on the application form.

The sift will take place from the 10th Aug 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours Making Effective Decisions, Delivering at Pace.
Strengths

You will also be required to deliver a presentation that assess Communicating and Influencing. Further details will be provided if invited to interview.

The interviews will take place from the 24th August 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Further information on the selection process

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Kelly Philipson
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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operations manager jobs in stanhope, dur

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information