Support advisor Work, Jobs in Darlington, Dur (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Customer service
- Sick pay
Quick apply
6d
Service Receptionist
Tees Valley Motors —Darlington
- £27,500 - £32,500 a year
- Weekend availability
- Customer service
- Data entry
- Phone etiquette
- Free parking
- Employee discount
Quick apply
9d
Children & Young People ISVA Independent Sexual Violence Advisor (CHISVA)
ARCH Teesside —Middlesbrough
- From £28,454.62 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
8d
Mobile Care Assistant
McCarthy & Stone —Darlington
- £14.50 an hour
- Part-time
- Travel
- In-person
- Paid training
- Employee assistance programme
Quick apply
8d
Health, Safety and Environmental Advisor
Cummins Inc. —Darlington
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
Graduate Customer Advisor
CA Group Ltd —Bishop Auckland
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
6d
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
13d
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Apprentice Sales Advisor
EE —Darlington
- £11.55 an hour
- Full-time
2d
HR Advisor (3 month FTC)
Lionweld Kennedy —Middlesbrough
- Full-time
- Human resources
- Communication skills
- Time management
- Free parking
- Employee assistance programme
9d
Senior HR Advisor
HC-One - HR —Darlington
- £41,000 a year
- Full-time
- Management
- Travel
- Human resources
Quick apply
2d
HR Advisor
Darlington Borough Council —Durham
- £30,001 - £41,771 a year
- Full-time
- Presentation skills
- Human resources
- AI
- Annual leave
- Employee discount
8d
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Sales Advisor
FlooringSuperstore.com —Stockton-on-Tees
- Up to £44,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
13d
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Media Sales Executive
LOCALiQ —Darlington
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
1d
Customer Sales Advisor
Halfords —Stockton-on-Tees
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Patient Contact Centre Advisor
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave

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Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
6 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

support advisor jobs in darlington, dur

Resident Advisor

Service Receptionist

Children & Young People ISVA Independent Sexual Violence Advisor (CHISVA)

Mobile Care Assistant

Health, Safety and Environmental Advisor

Customer experience advisor

Graduate Customer Advisor

Service Advisor (Customer Service)

Retail Sales Advisor - Stockton

Inbound Sales & Service Advisor

Apprentice Sales Advisor

HR Advisor (3 month FTC)

Senior HR Advisor

HR Advisor

Service Advisor - Toyota

Sales Advisor

Power Platform Solutions Architect

Media Sales Executive

Customer Sales Advisor

Patient Contact Centre Advisor

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