Client retention manager Work, Jobs in Thrupp, Gls (with Salaries)

Account Manager — Chronicle
Unit 51, Shrivenham 100 Business Park —Swindon
- £25,000 - £35,000 a year
- Full-time
- CRM software
- English
- Bachelor's degree
Quick apply
7d
Senior Client Experience Manager / Senior Account Manager
WestSpring IT —Bristol
- £35,000 - £40,000 a year
- Full-time
- IT
- Communication skills
- Negotiation
- Employee assistance programme
- Referral programme
Quick apply
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Senior Commercial Manager
Balfour Beatty —Swindon
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
12h
Senior Account & Channel Manager
Ripjar —Cheltenham
- Full-time
- Hybrid work
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Ornithologist
Luscinia Ecology —Corsham
- £28,000 - £36,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
11d
Centre Manager
Business Cyber Centre (BCC) —Chippenham
- Up to £45,000 a year
- Full-time
- Sales
- Computer networking
- Leadership
Quick apply
1d
Talent Partner
Commercial Services Group —Swindon
- £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
4d
Account Manager II
SBS —Bristol
- Sales
- Financial services
- Annual leave
2d
Business Account Manager
Good Energy —Chippenham
- £28,500 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Mentoring
- Annual leave
Quick apply
Senior Development Executive - New Business
Benefact Group —Cheltenham
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Sick pay
Quick apply
2d
Consultant Ecologist
Luscinia Ecology —Corsham
- £28,000 - £36,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
11d
Area Sales Manager
Elmbridge Supplies Co UK Ltd. —Gloucester
- Full-time
- Sales
- Travel
Quick apply
2d
Senior Ecologist
Luscinia Ecology —Corsham
- £37,000 - £42,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Project management
- Free parking
- Flexitime
Quick apply
11d
Portfolio Manager (Cazenove Bristol)
Schroders —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Business development
HR Advisor
Bleckmann Logistics UK Ltd —Swindon
- £32,000 - £36,000 a year
- Full-time
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Corporate Account Executive
Berkeley Insurance Group —Bath
- £20,000 a year
- Full-time
- Communication skills
4d
Security Supervisor
Mitie —Bristol
- £16.31 an hour
- Full-time
- English
- Supervising experience
- Communication skills
Senior Stress Engineer
Assystem —Bristol
- Hybrid work
- In-person
People Operations Officer - The Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Administrative experience
- Travel
- IT
- Annual leave
8d

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Account Manager — Chronicle

Unit 51, Shrivenham 100 Business Park
Swindon

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
7 days ago

Qualifications

CRM software
English
Bachelor's degree
Human resources
Payroll
Customer support
SaaS
Account management
Communication skills

Full job description

Chronicle is a UK provider of workforce management and time & attendance software, helping organisations control labour costs, ensure compliance, and streamline payroll. Our solutions are used by organisations across multiple sectors, and we continue to grow.

We are seeking a commercially minded Product Consultant & Account Manager who will become an expert in Chronicle’s platform and use that expertise to support customers, drive adoption, and develop additional revenue within existing accounts.

This is a consultative, relationship-focused role — not a scripted sales position.

The Role

You will initially focus on developing deep product knowledge and supporting customers, before taking responsibility for account growth and commercial development.

Product Expertise & Customer Support

Develop a strong understanding of Chronicle’s software and real-world use cases
Support customers in using the system effectively and efficiently
Provide guidance on configuration, features, and best practice
Work closely with delivery, support, and development teams
Build credibility as a trusted product specialist

Account Management & Retention

Build strong, long-term relationships with key customer stakeholders
Conduct regular account reviews to ensure satisfaction and value
Support renewals and minimise churn
Identify risks early and coordinate solutions
Act as a primary commercial contact for assigned accounts

Account Growth & Commercial Development

Identify opportunities for upgrades, additional modules, licences, and services
Promote relevant new features and capabilities to customers
Generate expansion opportunities within your account portfolio
Support the sales team on larger opportunities when required
Contribute directly to revenue growth

About You

We are looking for someone analytical, personable, and commercially aware who can engage credibly with business customers.

Essential

Strong communication and problem-solving skills
Ability to learn complex software systems
Professional, confident, and customer-focused
Highly organised with strong attention to detail
Self-motivated and proactive

Desirable

Experience in software, SaaS, or technical customer roles
Account management, customer success, or consulting experience
Understanding of HR, payroll, or workforce management systems
Technical aptitude or systems background
Familiarity with CRM systems

Compensation & Commission

Competitive base salary
Uncapped commission on additional revenue generated from your customer accounts
Commission paid on upgrades, additional modules, licences, and services
Earnings linked directly to the commercial growth of your account portfolio
Opportunity to significantly increase income through proactive account development
Clear targets with a transparent commission structure
Incentives aligned to long-term customer success and retention

What We Offer

Comprehensive product training and support
Established customer base with growth potential
Supportive, professional working environment
Opportunity to develop both technical and commercial skills
Clear progression into senior account management or sales roles

Why Join Chronicle?

Chronicle provides a mission-critical solution used by organisations across the UK. This role offers the opportunity to become a genuine product expert, build long-term client relationships, and directly influence business growth while earning uncapped commission.

Job Type: Full-time

Pay: £25,000.00-£35,000.00 per year

Application question(s):

Commutable to Shrivenham Watchfield Office

Education:

Bachelor's (preferred)

Language:

English (required)

Location:

Swindon SN6 8TY (preferred)

Work Location: In person

Quick apply

Refine Your Search

client retention manager jobs in thrupp, gls

Account Manager — Chronicle

Senior Client Experience Manager / Senior Account Manager

Customer Retention & Upsell Specialist

Senior Commercial Manager

Senior Account & Channel Manager

Ornithologist

Centre Manager

Talent Partner

Account Manager II

Business Account Manager

Senior Development Executive - New Business

Consultant Ecologist

Area Sales Manager

Senior Ecologist

Portfolio Manager (Cazenove Bristol)

HR Advisor

Corporate Account Executive

Security Supervisor

Senior Stress Engineer

People Operations Officer - The Jockey Club Experiences

I want to receive the latest job alerts for client retention manager in thrupp, gls

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