Housing services Work, Jobs in Darlington (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Customer service
- Sick pay
Quick apply
9d
Housing Support Worker, Darlington
Inspire North —Darlington
- £27,804 - £30,383 a year
- Part-time
- Driving
- Paid training
- Annual leave
11d
Support Assistant
Sanctuary Supported Living —Darlington
- £13.15 an hour
- Full-time
- Cooking
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
13d
Housing Partner (Housing Officer)
ACCENT housing —Stockton-on-Tees
- £37,247 - £38,497 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Housing Officer
North Star Housing Group —Stockton-on-Tees
- £37,288 - £39,523 a year
- Full-time
- Customer service
- Communication skills
1d
Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
13d
Multi Skilled Operative
Mears Group —Darlington
- Up to £36,884 a year
- Monday to Friday
- Customer service
- Plumbing
- Travel
- Annual leave
- Employee discount
2d
Senior Young Dads Worker Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Social media management
- Supervising experience
- Project management
Quick apply
Customer Complaints Assistant
Broadacres —Northallerton
- £27,533.36 a year
- Full-time
- Customer service
- Salesforce
- English
- Employee assistance programme
Quick apply
10d
Field Interviewer - Cleveland
the National Centre for Social Research —Cleveland
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Talent Acquisition/Recruitment Administrator (FTC)
Thirteen —Middlesbrough
- £31,675 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
13d
Support Worker with sleep in shifts
North East Help Limited —Trimdon Station
- Up to £34,000 a year
- Weekend availability
- Experience working with children
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Housing Officer (Specialising in Anti-Social Behaviour)
North Star Housing Group —Stockton-on-Tees
- £37,288 - £39,523 a year
- Full-time
- Communication skills
1d
Employment Adviser
Reed In Partnership —Peterlee
- £29,000 - £30,000 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
4d
Project Manager
believe housing —Bishop Auckland
- £55,890 a year
- Hybrid work
- Annual leave
5d
Support Coordinator
HomeGroup —Stockton-on-Tees
- £27,500 a year
- Nights as needed
- Hybrid work
- IT
- Employee discount
- Life insurance
5d
Support Officer
If U Care Share Foundation —Chester-le-Street
- Part-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Revenues and Benefits Assessors - 12months FTC
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
Quick apply
9d
Maintenance Operative - Bank
St Philips Care Caledonia Ltd —Chilton
- Paid training
- Annual leave
social value coordinator
believe housing —Bishop Auckland
- £32,135 - £33,534 a year
- Hybrid work
- Annual leave
4d

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housing services jobs near darlington

Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
9 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

housing services jobs in darlington

Resident Advisor

Housing Support Worker, Darlington

Support Assistant

Housing Partner (Housing Officer)

Housing Officer

Customer Experience Advisor

Multi Skilled Operative

Senior Young Dads Worker Tees Valley

Customer Complaints Assistant

Field Interviewer - Cleveland

Talent Acquisition/Recruitment Administrator (FTC)

Support Worker with sleep in shifts

Housing Officer (Specialising in Anti-Social Behaviour)

Employment Adviser

Project Manager

Support Coordinator

Support Officer

Revenues and Benefits Assessors - 12months FTC

Maintenance Operative - Bank

social value coordinator

I want to receive the latest job alerts for housing services in darlington

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