Handler Work, Jobs in Hengrove, Bst (with Salaries)

Mental Health Call Handler
BrisDoc Healthcare Services —Bristol
- £13.72 an hour
- Part-time
- Computer literacy
- Computer skills
- Paid training
- Annual leave
8d
111 Call Handler
Welsh Ambulance Service University NHS Trust —Cwmbran
- £26,813 - £27,890 a year
- Full-time
- Data entry
- Typing
- Communication skills
Production Workflow Planner
The Print Co —Bristol
- From £36,000 a year
- Full-time
- In-person
Quick apply
12d
Client Services Account Handler
eXPD8 —Bristol
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Life insurance
- Referral programme
Legal Expenses Insurance Claims Handler
RAC —Bristol
- Hybrid work
- Computer skills
- Communication skills
- Flexible schedule
Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Computer literacy
- Project management
- Computer skills
Claims Case Handler
E-Medicals UK Ltd —Clevedon
- From £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Flexitime
Quick apply
2d
Senior Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Teaching
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
3d
Plant Operative
SUEZ —Clifton
- £12.81 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
2d
Claimant Personal Injury Paralegal
Lyons Davidson Solicitors —Bristol
- £23,000 - £30,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Field Agent
Conexus Recovery and Field Services —Newport
- Up to £30,060 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
6d
Account Handler
Berkeley Insurance Group —Newport
- Full-time
- Customer service
- Communication skills
Contract Materials Handler
Oxford Instruments plc —Bristol
- Rotating shift
- English
- Maths
Police Constable Dog Handler Transferee
Avon and Somerset Constabulary —Almondsbury
- £31,164 - £50,256 a year
- Full-time
Scheme Manager
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Team management
Development Executive
Berkeley Insurance Group —Newport
- Full-time
- Business development
- Communication skills
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
4d
Claims Handler / Paralegal - Property & Casualty
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
2d
Handler - Warehouse - Nightshift
FedEx EU —Bristol
- £13.29 an hour
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
11d

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Mental Health Call Handler

BrisDoc Healthcare Services -
Bristol

Apply Now

Job details

Part-time
£13.72 an hour
8 days ago

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Case note recording
Patient service
Computer skills

Full job description

Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference!

Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises. We provide immediate, compassionate care in the community, significantly reducing the need for hospital admissions. Since our service launched in February 2021, we have achieved a 99.9% reduction in NHS111 mental health calls being directed to A&E. As a Call Handler, you will be the first point of contact, ensuring patients and healthcare professionals receive prompt, supportive assistance. This role is crucial in providing a sense of safety and reassurance to those in crisis. Join us to help deliver the right care in the right place at the right time.

Your Role as a Call Handler

As a Call Handler, you will manage incoming calls from both healthcare professionals and patients seeking mental health support. Your primary duties include accurately documenting case details, ensuring the clinical team has all the necessary information, and following safety protocols to protect patient well-being. You will provide timely, professional, and informed responses, making callers feel heard and supported. Additionally, you will manage referrals to facilitate seamless care coordination and assist with administrative tasks as needed to ensure the smooth operation of the service. Your role also involves supporting the Shift Manager to enhance team efficiency and effectiveness.

About BrisDoc and Our Team

BrisDoc is a trusted NHS Healthcare provider with over two decades of service in Bristol, North Somerset, and South Gloucestershire. We offer a range of primary care services, including 24/7 Urgent Care, GP Practices, and a Homeless Health Service, serving over a million patients annually. Our team is committed to compassionate, respectful, and timely patient care, advocating for health equality. We foster a supportive and inclusive work environment, emphasising employee growth, work-life balance, and flexible roles. As an Employee Owned Social Enterprise, our staff are co-owners, actively engaged in organisational development. We provide competitive salaries, generous leave, annual bonuses, and extensive training opportunities, along with benefits like the NHS Pension Scheme and various discounts.

Job Description: Mental Health Call Handler

Join our Mental Health Integrated Access Partnership, a pioneering service revolutionising mental health crisis care. As a Call Handler, you will be the essential first point of contact, playing a crucial role in ensuring patients and healthcare professionals receive the support they need promptly. Your responsibilities include:

Engage and Support: Manage incoming calls from healthcare professionals and patients seeking mental health support.
Accurate Documentation: Enter case details into our clinical system with precision.
Safety and Patient Care: Follow our safety calling process meticulously.
Timely Communication: Provide prompt, professional, and informed responses.
Referral Management: Accurately enter referrals onto the patient database.

Additional Duties:
Administrative Assistance: Assist with administrative tasks as required.
Operational Support: Support the Shift Manager as needed.

What We Offer:
Competitive Salary: Enhanced rates for evenings, weekends, and bank holidays.
NHS Pension: Employer contributions at 23.7%.
Generous Leave: 25 days annual leave plus 8 Bank Holidays, increasing with service.
Annual Bonuses: Up to 3 bonuses per year.
Training and Development: Paid training time and ongoing development opportunities.
NHS Discount Scheme: Various discounts available.
Cycle to Work Scheme: Promotes a healthier commute.

Who We're Looking For: We seek individuals passionate about delivering outstanding patient care and committed to the NHS. As a Social Enterprise, we value social justice and environmental sustainability. We are looking for team members who respect equality and inclusion, and who are eager to contribute to BrisDoc's mission. Essential skills include good education, computer literacy, effective communication, teamwork, flexibility, initiative, and confidentiality. Previous customer service experience is desirable.

Apply Now

Refine Your Search

handler jobs in hengrove, bst

Mental Health Call Handler

111 Call Handler

Production Workflow Planner

Client Services Account Handler

Legal Expenses Insurance Claims Handler

Account Handler

Claims Case Handler

Senior Account Handler

Customer Case Handler

Plant Operative

Claimant Personal Injury Paralegal

Field Agent

Account Handler

Contract Materials Handler

Police Constable Dog Handler Transferee

Scheme Manager

Development Executive

Customer Solutions Specialist

Claims Handler / Paralegal - Property & Casualty

Handler - Warehouse - Nightshift

I want to receive the latest job alerts for handler in hengrove, bst

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