Information technology Work, Jobs in Cirencester, Gls (with Salaries)

IT Services Engineer
National Star —Cheltenham
- £27,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Systems Administrator - Spacecraft Control Centre
AIRBUS Defence and Space Limited —Chippenham
- Full-time
- Hybrid work
- Computer networking
- Linux
- Free parking
- Employee assistance programme
Technical Support Engineer
Cura Terrae —Thrupp
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
7d
Senior IT Business Analyst
Kohler —Quedgeley
- Microsoft Excel
- Computer Science
- SQL
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
2d
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
3d
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply
IT Security and Compliance Analyst
Holman —Chippenham
- £55,000 - £60,000 a year
- Hybrid work
- Microsoft Office
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Product Manager - M365 Platform and Security
EDF Energy —Gloucester
- From £70,000 a year
- Hybrid work
- Product management
- Travel
- Communication skills
13d
Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Prep IT Lead (with classroom support)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Classroom experience
- Employee discount
- Gym membership
20h
IT Service Operations Engineer
PentenAmio UK —Tewkesbury
- £45,000 - £65,000 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
- Life insurance
Quick apply
IT Engineering Manager
Holman —Chippenham
- £75,000 - £90,000 a year
- DevOps
- Master's degree
- Agile
- Annual leave
- Employee assistance programme
Quick apply
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
- School
IT Field Engineer - West England
T-Tech —Gloucester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
9d
IT Infrastructure & Security Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- Azure
- AWS
- Scripting
- Free parking
- Employee assistance programme
Quick apply
2d
IT Deployment Team Lead
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
9d

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IT Services Engineer

National Star -
Cheltenham

Quick apply

Job details

Full-time
£27,500 - £32,000 a year

Qualifications

Software troubleshooting
Customer service
5G
Windows
Microsoft Office
FileMaker
SharePoint
Communication skills
VPN

Full job description

We have a fantastic opportunity for an IT Services Engineer based at our beautiful campus in Ullenwood, Cheltenham.

We have a fantastic opportunity for an IT Services Engineer based at our beautiful campus in Ullenwood, Cheltenham.

Job Purpose:
To support the maintenance and development of the organisation’s IT Services.
As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk.
To provide first rate, first and second line Technical Support for customers at National Star across all its sites and for its remote workers.

Context of Role:
At National Star, we’re driven by our vision for a world in which people with disabilities are able to realise their potential as equal and active citizens in control of their lives. This sits at the heart of everything we do, from the personalised and world-class learning we provide via National Star College to training, specialist services and our work in the wider community. All of this is underpinned by both our passion to enrich people’s lives and by our moral and statutory responsibilities.
IT Services underpin the operation of National Star, ensuing we can operate efficiently and safely. Our customers include staff, learners, residents, and visitors.
Our network is spread over dispersed geographic locations interconnected by various types of connections, including broadband, leased lines, SHDCs. Key services we deliver include Windows and Office Desktop support, wireless, door access, internet access, telephony, CCTV, LOB applications, file access, and intranet services.
As one of our operations is providing 24/7 365-day residential care it is key our services are available, we utilise highly available system design to achieve this alongside a proactive approach.
What we’re looking for
Strong troubleshooting skills across hardware, software, and networks
Excellent customer service and communication skills
Ability to prioritise workload and work under pressure
A proactive and team-oriented mindset
Key Responsibilities
IT Infrastructure & SystemsSupport and maintain network infrastructure, including wired and wireless networks, VPNs, and mobile technologies (e.g. 5G).
Provide support for Microsoft Teams telephony and mobile phone systems.
Troubleshoot networking issues and perform basic configuration changes (e.g. VLANs, patching, wireless).

Hardware, Software & Devices
Support desktops, laptops, tablets, printers, and other peripherals.
Perform hardware diagnostics, repairs, upgrades, and physical installations or moves.
Install, configure, and maintain software, including Windows operating systems.
Provide first- and second-line support for IT services, including Office 365 and business-critical applications (e.g. SharePoint, FileMaker, Care Control, Dayforce).
Support a wide range of BYOD devices (phones, tablets, laptops, TVs, games consoles).

AV, Events and Media
Set up and support AV equipment including projectors, displays, and interactive boards.
Provide technical support for events, including conferencing, PA systems, and live streaming.
Support digital signage and media streaming services.

Service Desk & Customer Support
Manage workload effectively using Service Desk software, ensuring tickets are logged, updated, and resolved within agreed SLAs and KPIs.
Communicate clearly with users throughout the lifecycle of incidents and requests.
Deliver excellent customer service through a proactive, solutions-focused approach.
Escalate issues appropriately and liaise with third-party suppliers where required.

Print and Estates Technology
Support printers and MFDs, including managing third-party maintenance providers.
Support estates systems, including CCTV, access control, and building management systems.
Monitoring, Documentation and Asset Management
Proactively monitor systems and equipment to identify and resolve issues.
Maintain accurate IT asset records and inventory.
Produce and maintain documentation such as system configurations, procedures, and knowledge base articles.

Team, Compliance and Development
Contribute to team activities, meetings, and continuous service improvement.
Ensure compliance with IT policies, data protection regulations, and licensing requirements.
Participate in training and self-development to maintain up-to-date knowledge.

Additional Responsibilities
Provide occasional out-of-hours support (time off in lieu provided).
Support procurement activities for IT equipment and services.
Promote organisational values, including equality, diversity, and safeguarding.
Undertake any other duties as required by the IT Services leadership team.

Contract Type: Permanent | Contract: Full time, 37hours all year round, 52 weeks | Salary: £27500 - £32000 per annum | Location Status: Onsite, Ullenwood | Interview Date: TBC | Closing Date: 17/07/2026

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Refine Your Search

information technology jobs in cirencester, gls

IT Services Engineer

Systems Administrator - Spacecraft Control Centre

Technical Support Engineer

Senior IT Business Analyst

IT Service Desk Apprentice

IT Support Engineer

Data Centre Technician, Operations, IT, & Support Engineering

Data Center Technician , Operations, IT, & Support Engineering

Service Desk Analyst

IT Security and Compliance Analyst

IT Product Manager - M365 Platform and Security

Service Desk Support Engineer

Prep IT Lead (with classroom support)

IT Service Operations Engineer

IT Engineering Manager

IT & Administrative Assistant

IT Field Engineer - West England

2nd Line IT Support Engineer

IT Infrastructure & Security Engineer

IT Deployment Team Lead

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