Our Credit Hire and Repair team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. The team also provides pre-emptive advice on these issues whilst also assisting clients formulate their own strategies. This is a great opportunity for an experienced Paralegal to develop their career.
The team deals with claims from small track to multi track including fraudulent claims. Our team will also deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.
This role can be based from either our Birmingham or Newport office. We’re also open to remote working arrangements, with the expectation that the successful candidate will attend one of these offices at least once per month for training and client events.
Please note that remote working applications will be considered based on relevant experience and the ability to commute to either our Birmingham or Newport office as required.
You are expected to provide a timely, professional and high-quality service to our clients in the management of claims. Depending on your role, and with the support of a supervisor and team manager you will be expected to:
- Provide a timely, professional and high-quality service to clients in the management of litigated vehicle hire and damage cases.
- Be responsible for a varied caseload of litigated work with an appropriate level of supervision.
- Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience.
- Comply with internal and external service level agreements.
- To record timely and accurate management information.
- Meet individual performance measures.
- Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).
You will be a Solicitor / CILEX Lawyer / Experienced Paralegal with previous experience or demonstrable interest in this area of law, you will:
- At least 2 years+ experience handling litigated motor claims and managing your own caseload. Experience in credit hire is essential for this position.
- Prioritisation & Organisation skills – The ability to organise their own time, recognise what's a time pressure, what's important and when to ask for help.
- Good interpersonal skills to liaise with customers, clients and colleagues and be a real team player.
- Strong oral and written communication skills.
- Analytical skills – The ability to critically look at factual evidence, identify key legal arguments and apply the same.
- IT skills - Be IT literate with a good working knowledge of Excel and Word.
- Commercial awareness – The ability to run a case within given fee structures.
- Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
- Aptitude to learn – The ability to learn new skills and retain knowledge
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).
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High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Note for Recruitment Agencies
DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).
Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.
