Verification engineer Work, Jobs in Fallowfield, Gtm (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
Senior Configuration Engineer
Thales —Cheadle
- 8 hour shift
- Hybrid work
- Annual leave
- Employee assistance programme
Engineer - Commissioning Capability
Rolls-Royce SMR —Manchester
- £42,000 - £55,150 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- No degree
9d
Calibration Engineer
Advanced Metallurgical Services Ltd —Manchester
- £37,450 - £50,450 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- In-person
Quick apply
13d
Systems Engineer
Amentum —Risley
- Full-time
- Engineering
- Analysis skills
- Agile
- Employee assistance programme
Engineer [Structures]
Network Rail —Manchester
- £43,588 - £53,167 a year
- Full-time
- Hybrid work
- Civil engineering
- Project management
- Continuous improvement
- Annual leave
- Employee discount
1d
Senior Reactor System Design Engineer
Rolls-Royce SMR —Warrington
- £50,600 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- No degree
Experienced SoC Design Engineer
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Field Service Engineer
CLR —Manchester
- £40,000 - £43,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
Quick apply
Lead Engineer - AI Agents
M-KOPA —Manchester
- Full-time
- Remote
- AI
- Leadership
EC&I Engineer - All levels
Assystem —Warrington
- Hybrid work
- Programmable logic controllers
- Annual leave
- Flexible schedule
Control Engineer - C&P HVDC
Siemens Energy —Manchester
- Full-time
- Engineering
- English
- Bachelor's degree
- Annual leave
Quality Engineer – Fire Pumps
Armstrong Fluid Technology —Manchester
- Full-time
- Engineering
- Microsoft Office
- Travel
Quick apply
Senior Electronics Engineer
Novanta —Stockport
- Full-time
- Engineering
- Laboratory experience
- Communication skills
3d
Control & Instrumentation (C&I) - Design Engineer
ALTEN —Manchester
- Full-time
- Hybrid work
- Military
- System design
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Electrical Engineer Technician
Voltech Instruments —Blackburn
- Full-time
- Engineering
- Assembly
- Analysis skills
Quick apply
Senior EC&I Engineer
Amentum —Risley
- Full-time
- Communication skills
- Employee stock purchase plan
- Annual leave
Senior Signalling Engineer / Signalling Designer
Amey Ltd —Manchester
- Full-time
- Supervising experience
- Mentoring
- IT
- Annual leave
Quick apply
Senior Systems Engineer (Rail)
Amey Ltd —Manchester
- Full-time
- Engineering
- Master's degree
- No degree
- Annual leave
Quick apply
Embedded Software Engineer
ALTEN —Manchester
- £35,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Military
- Engineering
- Employee assistance programme
- Life insurance
Quick apply

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Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

verification engineer jobs in fallowfield, gtm

Software Engineer (Support Function Lead / Support Engineer)

Senior Configuration Engineer

Engineer - Commissioning Capability

Calibration Engineer

Systems Engineer

Engineer [Structures]

Senior Reactor System Design Engineer

Experienced SoC Design Engineer

Field Service Engineer

Lead Engineer - AI Agents

EC&I Engineer - All levels

Control Engineer - C&P HVDC

Quality Engineer – Fire Pumps

Senior Electronics Engineer

Control & Instrumentation (C&I) - Design Engineer

Electrical Engineer Technician

Senior EC&I Engineer

Senior Signalling Engineer / Signalling Designer

Senior Systems Engineer (Rail)

Embedded Software Engineer

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