Support analyst Work, Jobs in Southside Central, Glg (with Salaries)

Customer Support Associate
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
1d
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
Quick apply
13d
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
13d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
8d
Application Support Analyst
Barclays —Glasgow
- Overtime
- Software development
Junior Risk Analyst
Altrad —Glasgow
Quick apply
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Computer literacy
- POS
Quick apply
14d
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- Annual leave
- Employee discount
6d
HR Workforce Analyst
City Building (Glasgow) LLP —Glasgow
- £43,520 - £46,375 a year
- Temporary
- Databases
- Annual leave
2d
Operations Analyst
Nucleus Financial Group —Glasgow
- IT
- Financial services
- Communication skills
- Annual leave
Senior Analyst
Nationwide Building Society —Glasgow
- £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
13d
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
- IT
Incident Response Lead
Scottish Power —Glasgow
- £54,000 - £68,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
3h
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
10d
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
7d
Technical Analyst
Gallagher —Torrance
- Remote
- Analysis skills
- Bachelor's degree
- Communication skills
7d
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Communication skills
- Banking
Risk Analyst
Turner & Townsend —Glasgow
- Full-time
Quick apply
7d

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support analyst jobs near southside central, glg

Customer Support Associate

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
1 day ago

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Business processes
Customer interaction
Retail experience
Leadership
Communication skills

Full job description

We are looking for an ambitious, driven, and reliable Customer Support Associate to join our expanding team in Glasgow.

This is an exceptional opportunity to kickstart your career in customer operations, service delivery, and client relations. As a Customer Support Associate, you will gain hands-on experience across key support areas, working closely with supportive colleagues, learning how our customer operations run from the ground up, and developing the communication and practical skills needed to step into future team lead and management roles.

Whether you are a recent school/university leaver or an ambitious individual looking to build a stable career path, you will be supported with structured training, personal mentorship, and clear milestones for rapid career advancement.

Your Responsibilities

As a Customer Support Associate, you will:

Customer & Service Support: Assist customers warmly via phone, email, or live chat, handle inquiries efficiently, and ensure exceptional resolution experiences at every touchpoint.
Daily Support Operations Exposure: Manage day-to-day incoming queries, assist with account troubleshooting, and maintain high standards of service accuracy.
Performance & Goal Tracking: Work towards individual and team service level targets while maintaining a customer-first approach.
Systems & Record Keeping: Update and maintain accurate customer logs, interaction notes, and account details using internal CRM systems.
Cross-Functional Support: Rotate through key support functions (e.g., Inbound Assistance, Escalations Support, and Operations Admin) to build a well-rounded understanding of the organization.
Process Improvement: Participate in team catch-ups, proposing practical, creative solutions to improve query resolution workflows and customer satisfaction.
Personal & Professional Development: Attend structured customer care workshops, system training sessions, and team coaching to prepare for future supervisory responsibilities.

We're Looking For Someone Who Is

A Positive Communicator: Confident, empathetic, and passionate about listening to people and resolving customer inquiries professionally.
A Strong Team Player: Able to build rapport easily across diverse teams and support colleagues during high-volume peak hours.
A Practical Problem-Solver: Adaptable, detail-oriented, and comfortable handling troubleshooting tasks in a fast-paced environment.
Goal-Oriented & Dependable: Punctual, eager to learn, open to feedback, and resilient when handling challenging customer scenarios.
Organised & Attentive: Able to manage multiple tickets and administrative details while maintaining high accuracy.
Career-Minded: Genuinely interested in building a long-term career in customer operations, team leadership, or client management.

Prior experience in retail, hospitality, contact centers, customer service, or administrative support is beneficial but not essential—we prioritize potential, drive, and a great attitude, with comprehensive training provided from day one.What You'll Receive

Competitive Base Pay: Plus performance-based incentives and bonuses.
Fast-Track Career Progression: Clear pathways into Senior Support Specialist, Quality Analyst, and Team Leader roles.
1-on-1 Mentorship: Direct access to experienced support managers and operational leads.
Comprehensive Skills Training: Practical customer support workshops and continuous on-the-job learning.
Recognition & Reward Programmes: Frequent performance incentives, awards, and team milestones.
Team Socials & Events: A supportive, inclusive, and highly collaborative workplace culture.

Why Join Us?

We believe great support professionals and operational leaders aren't born—they are built through hands-on experience, continuous support, and genuine opportunity. From day one in Glasgow, you will be given the tools, guidance, and platform to develop your skills and confidence. We actively recognize hard work, reward high performance, and consistently promote internally.

Apply Today

Ready to take the first step toward an exciting and rewarding career?

Apply today to join our team in Glasgow as a Customer Support Associate.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Hiring decisions are based solely on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in southside central, glg

Customer Support Associate

Transfers Operations Analyst - 12 Month FTC

Case Reviewer (Glasgow)

Specialist Customer Care Advisor - Telephony

Application Support Analyst

Junior Risk Analyst

Installation Engineer

Transaction Monitoring Analyst

Technical Support Analyst

Assurance and Control Analyst

HR Workforce Analyst

Operations Analyst

Senior Analyst

Testing & Recovery Analyst

Incident Response Lead

Business Analyst

Specialist Customer Service Advisor

Technical Analyst

Client Service Advisor

Risk Analyst

I want to receive the latest job alerts for support analyst in southside central, glg

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