Development manager Work, Jobs in County Armagh (with Salaries)

Contact Centre Manager
Maurer & Sons Ltd. —Armagh
- £3,800 - £5,300 a month
- Full-time
- Continuous improvement
- In-person
- Training & development
Quick apply
12d
Business Development Manager
Food Manufacturer Ltd —Newry
- £50,000 a year
- Full-time
- Customer service
- Business development
Quick apply
13d
General Manager *New Centre Opening*
Hollywoodbowlgroup —Banbridge
- Up to £48,000 a year
- Weekend availability
- Budgeting
- Employee discount
Learning & Talent Development Lead
Cunningham Contracts —Newry
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Principal Project Manager
ASSYSTEM —Newcastle
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager - West Yorkshire
GRAHAM Group —Hillsborough
- Engineering
- Continuous improvement
- Leadership
Assistant Maintenance Manager
Westland Horticulture Ltd —Granville
- Full-time
- Management
- Maintenance
- Analysis skills
- Employee discount
Quick apply
11d
Project Manager - West Yorkshire
GRAHAM Group —Hillsborough
- Engineering
- Continuous improvement
- Leadership
Planner - South East England
GRAHAM Group —Hillsborough
- Organisational skills
- Construction experience
Transport & Logistics Manager
Envirogreen Polymers —Newry
- £40,000 - £47,500 a year
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Store Manager - Supermarket
Sainsbury's —Lisburn
- From £65,000 a year
- Retail management
- Employee discount
7d
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
11d
Customer Service Manager
International Workplace Group plc —Banbridge
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
3d
Commercial Manager - West Yorkshire
GRAHAM Group —Hillsborough
- Team management
- Mentoring
- Contracts
Business Development Manager - Civil Engineering
GRAHAM Group —Hillsborough
- CRM software
- Civil engineering
- Databases
- Annual leave
TEAM MANAGER
Primark —Newry
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
Senior Ecommerce Manager
Massa Gioconda Jewellery and Gemstones —Lisburn
- £3,750 - £4,500 a month
- Full-time
- Mentoring
- In-person
- Leadership
- Work from home
Quick apply
12d
Senior Site Manager - South West England
GRAHAM Group —Hillsborough
- Continuous improvement
- Mentoring
- Construction experience
Planner - West Yorkshire
GRAHAM Group —Hillsborough
- Hybrid work
- Hospital
- Communication skills
Regional Administrative Manager - 2 posts
Education Authority —Armagh
- £34,434 - £37,280 a year
- Full-time
- Research
- Databases
- Administrative experience
7d

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development manager jobs near county armagh

Contact Centre Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,800 - £5,300 a month
12 days ago

Qualifications

Resource allocation planning
Operations management
Internal department liaison
Microsoft Office Suite
Continuous improvement
Continuous improvement cycles oversight
Management reporting
Customer support
Customer interaction
Retail experience
Training & development
Leadership
Team motivation leadership
Communication skills
A Level
Rota coordination

Full job description

Job Summary

We are looking for an experienced and customer-focused Contact Centre Manager to join our growing team in Armagh. This is an exciting opportunity for someone who enjoys leading high-performing teams, improving customer service operations, and driving operational excellence. As a Contact Centre Manager, you will oversee the day-to-day management of the contact centre, support team development, and ensure exceptional customer experiences through effective leadership and continuous improvement. We offer a supportive working environment, ongoing leadership development, and excellent opportunities for career progression.

What You'll Do

Manage the daily operations of the contact centre to ensure service objectives are achieved.
Lead, coach, and support team leaders and customer service advisors.
Monitor operational performance, productivity, and customer satisfaction metrics.
Develop and implement strategies to improve service quality and operational efficiency.
Handle escalated customer enquiries and support resolution of complex issues.
Monitor workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and management updates.
Collaborate with internal departments to improve customer service processes.
Support recruitment, onboarding, training, and ongoing development of team members.
Ensure compliance with company policies, procedures, and service standards.
Promote a positive, collaborative, and high-performing workplace culture.

Requirements

Previous experience in customer service, contact centre operations, team leadership, operations management, business support, retail, hospitality, or a related role is beneficial but not essential.
Leadership or management experience is advantageous but not required.
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Customer-focused mindset with the ability to motivate and develop teams.
Comfortable using Microsoft Office and standard business systems.
Ability to manage multiple priorities in a fast-paced environment.
Positive attitude and commitment to continuous improvement.
GCSEs, A-Levels, college qualifications, or equivalent are preferred but not required.

Why Work With Us

Competitive monthly salary.
Comprehensive onboarding and ongoing leadership development.
Supportive and collaborative working environment.
Opportunities for internal promotion and long-term career progression.
Stable full-time employment with a growing organisation.
Inclusive workplace that values teamwork, innovation, and exceptional customer service.

Pay: £3,800.00-£5,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

development manager jobs in county armagh

Contact Centre Manager

Business Development Manager

General Manager New Centre Opening

Learning & Talent Development Lead

Principal Project Manager

Senior Project Manager - West Yorkshire

Assistant Maintenance Manager

Project Manager - West Yorkshire

Planner - South East England

Transport & Logistics Manager

Store Manager - Supermarket

End User Services Manager - Hillsborough, Northern Ireland

Customer Service Manager

Commercial Manager - West Yorkshire

Business Development Manager - Civil Engineering

TEAM MANAGER

Senior Ecommerce Manager

Senior Site Manager - South West England

Planner - West Yorkshire

Regional Administrative Manager - 2 posts

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