Work from home Work, Jobs in Old Brampton, Dby (with Salaries)

Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
- Annual leave
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
Letting Agent
The Letting Experts —Chesterfield
- £70,000 - £100,000 a year
- Remote
Quick apply
CYP Resource Programme Lead
Change Grow Live —South Yorkshire
- £45,583.51 - £50,128.89 a year
- Remote
- Research
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Approvals Quality Control Manager
Health Research Authority —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Remote
- Continuous improvement
- Quality control
8d
Final Mile Territory Manager
Evri —Sheffield
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
10d
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Front of House Team
Pub & Social - BRA_202 —Wickersley
- Part-time
- Remote
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Development Representative
ClickView —Doncaster
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Project Manager - UK
Mindbody —Sheffield
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
10d
Premium Property Estate Agent
Fine & Country —Leek
- £8,000 - £120,000 a year
- Remote
Quick apply
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
Motor Finance Account Manager (Dealer - South Yorkshire)
Tandem Bank —Sheffield
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
4d
Estate Agent (Partner)
The Property Experts —Derby
- £60,000 - £100,000 a year
- Remote
Quick apply
Study Programme Tutor - Employability Tutor
Central YMCA —Doncaster
- £27,000 a year
- Full-time
- Remote
- English
- Education
- Organisational skills
- Annual leave
- Employee assistance programme
AI Product Manager
BGBx —Sheffield
- £50,000 - £60,000 a year
- Remote
- Master's degree
- Product management
- Agile
- Annual leave
- Life insurance
Quick apply
Kitchen Team Leader
Pub & Kitchen - BRA_201 —Wingerworth
- Full-time
- Remote
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Sales Development Representative - Digital Commerce
Columbus Global —Nottingham
- Full-time
- Remote
- IT
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply

I want to receive the latest job alerts for work from home in old brampton, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Consultant (Holiday Travel)

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full job description

Job Advert

Join our Award Winning Holiday travel team as a Customer Services Advisor!

Established for nearly 40 years, the Leger Shearings Group is the leading provider of escorted holidays across UK, Europe and worldwide by luxury coach, air, & cruise. We're really growing, and due to this success, we're now looking to expand our award winning team! As a Customer Services Advisor, you will support our close knit contact center to deliver a customer focused service for our customers. Handling all queries and acting as a first point of contact, you will provide great service which puts the customer at the heart of what you do. Based at our Rotherham Head Office, You'll work an average of 37.5 hours a week on a rota basis across our Customer Contact Centre opening hours (Mon - Fri 9am - 8pm, Sat 9am - 5pm and Sun 10am - 4pm). This will include some weekends (normally 1 in 3).

This opportunity is based on site and is not suitable for candidates seeking to work remotely.

Why Join Us?

30 days annual leave including public holidays, plus an extra day per year of service up to 33 days in total!
Your Birthday and Christmas Eve as an additional paid holiday!
£1580 for you and your partner towards one of our Leger or Shearings holidays every year!
The opportunity to purchase up to 5 additional holiday days!
Development opportunities through our LSG Scholarship Scheme!

Your Key Responsibilities

Handle and resolve customer queries in a timely and professional manner, ensuring adherence to company policies and procedures.
Serve as the primary point of contact for customers, providing empathetic support, clear communication, and effective ownership of any concerns.
Maintain accurate and detailed records of customer interactions, complaints, and resolutions using CRM systems or case management tools.
Help customers to purchase value added optional extras for their holiday.
Communicate with customers via phone, email, and other channels to provide updates, gather feedback, and ensure a positive customer experience throughout the resolution process.
Stay informed about industry regulations and best practices.
Uphold the company's reputation for excellence by demonstrating professionalism, integrity, and empathy in all interactions with customers and stakeholders.

Job Requirements

Experience of working in the travel industry or a telephone based customer service role.
Experience of achieving KPI’s.
Ability to effectively prioritise, plan and organise workload.
Ability to resolve customer issues in a professional and empathetic manner.
Strong attention to detail.
Sound interpersonal and rapport building skills.
Outstanding communication skills.
Strong written skills.
Excellent objection handling skills.

Experience

Experience of using internal systems to resolve customer concerns.
Experience of working to deadlines to achieve business critical activity.
Ability to effectively compose structured written responses to escalated complaints.
Ability to effectively communicate with internal departments to resolve customer complaints

We're looking to make an appointment as soon as we find a great person, so if this sounds like you, please apply as soon as possible.

Agency referrals are not requested please.

Apply Now

Refine Your Search

work from home jobs in old brampton, dby

Customer Services Consultant (Holiday Travel)

Application Support Analyst (Nights)

Desktop Support Engineer

Letting Agent

CYP Resource Programme Lead

Approvals Quality Control Manager

Final Mile Territory Manager

Customer Success Manager

Front of House Team

Sales Development Representative

Project Manager - UK

Premium Property Estate Agent

QRC Specialist UKI

Motor Finance Account Manager (Dealer - South Yorkshire)

Estate Agent (Partner)

Study Programme Tutor - Employability Tutor

AI Product Manager

Kitchen Team Leader

Sales Development Representative - Digital Commerce

Graduate Business Operations Associate

I want to receive the latest job alerts for work from home in old brampton, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected