Student experience manager Work, Jobs in Whitwell, Dby (with Salaries)

Student Experience Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- School
- Annual leave
- Employee discount
11d
Marketing Manager
Fresh Student Living —Sheffield
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
Student Inclusion Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Management
- Experience working with individuals with disabilities
- Data analysis skills
- Annual leave
- Employee discount
11d
People Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Human resources
- Free parking
- Annual leave
12d
Office Manager
Wellow House School —Newark-on-Trent
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Administrator
University of Sheffield —Rotherham
- £25,249 - £28,031 a year
- Part-time
- Hybrid work
- Customer service
- Databases
- Organisational skills
- Annual leave
- Employee discount
10d
Digital Experience Officer
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Weekend availability
- Hybrid work
- Marketing
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
7d
Attendance Administrator
Outwood Grange Academies Trust —Chesterfield
- £21,957.02 - £22,305.48 a year
- Full-time
- Communication skills
- School
- Free parking
- Employee assistance programme
11d
Data Analyst
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- Analysis skills
- School
- Annual leave
- Employee discount
6d
Alternative Provision Teacher
Tigers Education —Worksop
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Maths
- Team management
- Free parking
Quick apply
12d
Life Model - Variable Hours
Nottingham College —Nottingham
- £12.74 - £12.76 an hour
- Call to connect
- Annual leave
- Employee discount
Quick apply
14d
Counsellor
The Centre Place —Worksop
- £30,775 - £31,549 a year
- Part-time
- Computer literacy
- Writing skills
- Microsoft Office
- Free parking
Quick apply
5d
Inclusion Officer
Outwood Grange Academies Trust —Chesterfield
- £28,825.87 - £30,293.80 a year
- Full-time
- Management
- Experience working with children
- School
- Free parking
- Employee assistance programme
4d
Global Head of Talent
Tes Global —Sheffield
- £75,000 - £90,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
7d
Health Hub Coordinator
The Sheffield College —Sheffield
- £36,193.40 - £41,800.02 a year
- Full-time
- Management
- Free parking
- Annual leave
Alternative Provision Teaching Assistant
Tigers Education —Worksop
- £16,000 - £20,000 a year
- Part-time
- Computer literacy
- Microsoft Office
- In-person
- Free parking
Quick apply
12d
Project Implementation Coordinator - Protection of Premises
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Organisational skills
- Annual leave
- Employee discount
7d
Retail Assistant (Opticians)
Boots —Doncaster
- Weekend availability
- Employee assistance programme
- Employee discount
7d
Digital Performance Manager
RM Education Limited —Hucknall
- Analysis skills
- Team management
- JavaScript
- Annual leave
IMPACT Co-production and Partnerships Administrator
University of Sheffield —Sheffield
- £15,449.40 - £16,024.20 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount

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Student Experience Officer

University of Sheffield -
Sheffield

Apply Now

Job details

Full-time | Fixed term contract
£27,319 - £31,236 a year
11 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Meeting coordination
Stakeholder liaison
Client services
IT
Customer support
Events management
Networking
Communication skills
A Level

Full job description

Job Description

Job Title: Student Experience Officer

Posting Start Date: 23/07/2026

Job Id: 2889

School/Department: Management School

Work Arrangement: Full Time (Hybrid)

Contract Type: Fixed-term

Salary per annum (£): £27,319 - £31,236

Closing Date: 13/08/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Overview

You will work within a team that delivers a high quality, inclusive and accessible learning experience for all students. You will support students, actively seeking out and responding to ‘the student voice’ (via student-staff committees, NSS, Tell US) to enhance the student journey from induction to graduation.

You will play a key role in supporting delivery of student experience as students progress through their programme journeys, from welcome and transition to graduation.You will set the annual schedule of key activities and lead developments to improve the student experience and you will collaborate with a range of people from a diverse set of backgrounds

We are looking to appoint a supportive, people-focussed and motivated individual who is committed to driving improvements to our student experience. The ideal candidate will be able to build effective relationships as they collaborate with staff and students, and work flexibly to support the activities of the team. They will also have excellent communication skills to respond clearly and effectively to enquiries raised by students, external stakeholders and staff.

Main duties and responsibilities

Support processes that help to gather feedback from our students and inform students of what changes we have made in response to their feedback. This may involve improving engagement with the Student-Staff Committee and formal feedback mechanisms such as NSS and TellUS.
Produce student-facing materials and student communications, for example student handbooks, course materials, module descriptions, VLE templates and web content, working with Digital Learning Advisors to update digital learning tools as required.
Monitor student attendance, engagement and progression, implementing and maintaining processes which comply with University policy and immigration requirements.
Work with the Student Experience Manager to support the delivery of student experience within the School, for example by coordinating and improving student events and community building activities.
Work effectively to support changes to a students registration status as they progress through their programme of study.
Support committees and working groups which may include taking minutes and producing draft agendas.
Build, design and deliver activities that support inclusive student representation and engagement, including liaison with student societies and academic representatives.
Maintain engagement with students outgoing on Year Abroad programmes or placements as well as those incoming to the School for short durations such as incoming study abroad periods.
Support activities related to Extenuating Circumstances, Extensions and Learning Support Plans.
Work collaboratively as part of a wider education and student support team, supporting the rota for the School’s main student reception point, and providing cover for other members of the team as required.
Build and engage with local and University networks to ensure up to date knowledge of internal policy and procedures.
Support colleagues in the wider Education and Student Experience Team to ensure that the School is able to deliver the full remit of its responsibilities in a timely and effective manner.
Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

Essential or desirable

Stage(s) assessed at

Educated to A Level standard (or equivalent experience)

Essential

Application

Excellent interpersonal and customer service skills with experience of responding efficiently and effectively to queries.

Essential

Interview / Application

Ability to communicate effectively with staff and students in person and in writing

Essential

Interview / Application

Ability to deal sensitively with students and staff from a wide variety of cultures

Essential

Interview / Application

Ability to manage own workload in consultation with colleagues, and meet planned deadlines as well as unscheduled tasks

Essential

Interview / Application

Ability to work on own initiative, recognising when to refer matters to senior colleagues

Essential

Interview / Application

Proven IT skills, with experience of working with Microsoft packages, Google packages, email and the internet

Essential

Interview / Application

Ability to analyse and solve problems with an appreciation of longer term implications

Essential

Interview / Application

Ability to manage sensitive and confidential information appropriately.

Essential

Interview / Application / Test

Ability to work effectively within a team, developing positive relationships with others and assisting others to achieve objectives.

Essential

Interview / Application

Excellent event organisation skills, with the ability to manage events and meetings targeting internal and external stakeholders.

Essential

Interview / Application

An understanding of the education sector and of the key issues affecting higher education.

Essential

Application

Further Information

Grade

Salary

£27,319 - £31,236

Work arrangement

Full-time - Fixed-term – Hybrid

Duration

01/10/2026 - 30/09/2027

Line manager

Student Experience Manager

Direct reports

None

Right to work in the UK

This role does not meet the criteria for Skilled Worker sponsorship under the UK Visa & Immigration points-based system. Information on alternative visa options is available on www.gov.uk.

Our website

sheffield.ac.uk/management

For informal enquiries about this job contact Lynn Li, Student Experience Manager: on lynn.li@sheffield.ac.uk

Next steps in the recruitment process

It is anticipated that the selection process will take place in early September 2026. This will consist of an interview. We plan to let candidates know if they have progressed to the selection stage within 10 working days of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact [email protected].

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().

What we offer

A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
Flexible working opportunities, including hybrid working for some roles.
Generous pension scheme.
A wide range of discounts and rewards on shopping, eating out and travel.
A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
Recognition Awards to reward staff who go above and beyond in their role.
A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework
A range of generous family-friendly policies
- paid time off for parenting and caring emergencies
- access to menopause support in the workplace
- paid time off and support for fertility treatment
- and more

We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Closing Date : 13/08/2026

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.

Apply Now

Refine Your Search

student experience manager jobs in whitwell, dby

Student Experience Officer

Marketing Manager

Student Inclusion Officer

People Advisor

Office Manager

Administrator

Digital Experience Officer

Attendance Administrator

Data Analyst

Alternative Provision Teacher

Life Model - Variable Hours

Counsellor

Inclusion Officer

Global Head of Talent

Health Hub Coordinator

Alternative Provision Teaching Assistant

Project Implementation Coordinator - Protection of Premises

Retail Assistant (Opticians)

Digital Performance Manager

IMPACT Co-production and Partnerships Administrator

I want to receive the latest job alerts for student experience manager in whitwell, dby

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