Customer support coordinator Work, Jobs in Balsall Common, Wmd (with Salaries)

Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Service Coordinator / Scheduler
ASAP FIRE SYSTEMS LTD —Bromsgrove
- From £27,500 a year
- Full-time
- Maintenance
- In-person
- Phone etiquette
- Free parking
Quick apply
12d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Conference & Events Sales Co-Ordinator
Warwickshire County Cricket Club —Birmingham
- £25,000 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Communication skills
- Free parking
Quick apply
10d
Corporate Office Care Coordinator
Sainsbury's —Coventry
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Service Coordinator
Aftercare Response —Darlaston
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
RAFATRAD Retail Operations Coordinator
Royal Air Forces Association —Leicester
- £12.74 an hour
- Part-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
11d
Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Sales Co-ordinator
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Supply Chain Coordinator
Belron —Bardon
- £28,977 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
2d
Online Administration Coordinator
BCA —Swadlincote
- £26,926.24 a year
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Lead Contract Coordinator
National Grid —Warwick
- £40,000 - £45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
2d
Clinical Skills Administrator and Course Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Customer service
- IT
- Teaching
4d
Reception & Patient Experience Coordinator
Kreate Dental Rugby Limited —Rugby
- From £29,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Employee discount
Quick apply
5d
Customer Operations Coordinator
Tan and Deliver Central Midlands —Rugby
- £16 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Flexible schedule
Quick apply

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customer support coordinator jobs near balsall common, wmd

Customer Assistance Coordinator - Roadside

Allianz -
Birmingham

Apply Now

Job details

Full-time
£15,436.34 - £27,013.60 a year

Benefits

Season ticket loan
Free flu jabs
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Communication skills

Full job description

Job Title – Customer Assistance CoordinatorDepartment – RoadsideLocation – Birmingham Hybrid

FULL TIME SALARY
Salary – £27,013.60
Bonus – £2,045 performance bonus

PART TIME SALARY - 20 Hours a week.
Salary - £15,436.34
Bonus: £1,168.57

The Role: As a Customer Assistance Coordinator, you’ll play a vital role in supporting customers who require roadside assistance, delivering prompt, professional, and compassionate service. You'll be part of a dynamic, customer-focused team that strives to provide a smooth and reassuring experience during stressful situations.
This is a fantastic opportunity to join a global organisation that genuinely values its people and offers real opportunities for growth and development.

Hours Working Pattern: Full time - This is a 35-hour per week position, with shifts scheduled between 7:00 AM – 21:00 pm , Monday through Sunday.The role follows a hybrid working model. All necessary IT equipment will be provided (PC, dual monitors, keyboard, and mouse)
Part time - This is a 20 hours per week.

Mon to Fri – 5pm to 6pm starts
Saturdays alt 9am to 1pm - 2 saturdays a month

You Will:

Respond to customer calls with professionalism, empathy, and efficiency
Proactively manage each assistance case to ensure timely and appropriate service delivery
Communicate updates clearly and consistently to customers
Work within established call guidelines and procedures to meet quality standards
Collaborate with your team and management to drive service excellence

About You:

Strong verbal communication and listening skills
Customer-focused with a calm and solutions-driven approach
Comfortable using multiple systems and managing tasks simultaneously
Ability to work flexible hours, including weekends and bank holidays
A reliable and professional home working setup

Desirable:

Experience in a customer service, call centre, or emergency services environment
Understanding of roadside assistance processes or motor claims

Staff Benefits: At Allianz Partners, we believe in rewarding our people and supporting their growth. In return for your skills, we offer:

Pension Scheme – Auto-enrolled from the 1st of the following month with 4% employee and 4% employer contributions, plus a 2.5% matching increase after 1 year of service
Private Medical Cover
Life Assurance – 4x your annual basic salary
Flu Vaccinations Eye Care Vouchers
Free Roadside Assistance – After 6 months' probation
Travel Insurance – At a discounted rate
Interest-Free Season Ticket Loan – After probation
3 Paid Volunteering Days Per Year – After 12 months of service
Discounts – On Allianz products and a wide range of retail and lifestyle brands
Comprehensive Employee Assistance Programme (EAP) – 24/7 support for wellbeing, legal, and financial matters
Recognition Rewards – For high performance and long service

About Allianz:
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.
Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device digital risks insurance, international health life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We dont just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Lets care for tomorrow.

Apply Now

Refine Your Search

customer support coordinator jobs in balsall common, wmd

Customer Assistance Coordinator - Roadside

Customer Care Co-ordinator

Service Coordinator

Service Coordinator / Scheduler

Customer Service Logistics Coordinator

Conference & Events Sales Co-Ordinator

Corporate Office Care Coordinator

Internal Sales Coordinator

Service Coordinator

RAFATRAD Retail Operations Coordinator

Operations Coordinator (FTC 1 Year) - Grenade

Service Coordinator

Sales Co-ordinator

RFQ Sales Coordinator

Supply Chain Coordinator

Online Administration Coordinator

Lead Contract Coordinator

Clinical Skills Administrator and Course Coordinator

Reception & Patient Experience Coordinator

Customer Operations Coordinator

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