Customer relations manager Work, Jobs in Watchet, Som (with Salaries)

Social Media Officer
Transport for Wales —Cardiff
- Social media management
- Organisational skills
2d
C & B SUPERVISOR
Marriott Cardiff —Cardiff
- Full-time
- Management
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Fork Lift Truck Driver
Taylor Wimpey —Taunton
- Forklift
- Annual leave
- Employee discount
Leisure Member Relations Manager
Village Hotels - Cardiff - Leisure —Cardiff
- Full-time
- Social media management
- Employee assistance programme
- Gym membership
Quick apply
Business Relations Manager
Laing O'Rourke —Bridgwater
- Business development
- Continuous improvement
- Construction experience
2d
BUSINESS RELATIONS MANAGER
Laing O'Rourke —Bridgwater
- Business development
- Continuous improvement
- Construction experience
2d
Senior HR Employee Relations Business Partner
Public Sector Resourcing —Cardiff
- Full-time
- Hybrid work
- Project management
- Human resources
- Communication skills
- Free parking
- Annual leave
3d
Senior HR Advisor
Framatome —Bridgwater
- Full-time
- Microsoft Office
- Team management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
10d
Assistant HR Business Partner
LiveWest —Weston-super-Mare
- £37,500 - £42,500 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
12d
Assistant HR Business Partner
LiveWest —Weston-super-Mare
- £37,500 - £42,500 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
12d
HR Advisor
GXO Logistics —Weston-super-Mare
- Up to £35,000 a year
- Full-time
- Human resources
- Recruiting
- Communication skills
- Annual leave
- Employee discount
Graduate Sales and Management Programme
Rentokil Initial Group —Weston-super-Mare
- £24,250 a year
- Overtime
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
3d
Store Manager
Subway —Cardiff
- Inventory control
- Sales
- Supervising experience
Quick apply
Stock Controller
Bako group —Cullompton
- £24,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Multi Skilled (Electrical) Static Shift Engineer
HFL Building Solutions Group —Cardiff
- 12 hour shift
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Customer and Trading Manager - Small Supermarket
Sainsbury's —Cheddar
- £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
11d

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Wellness Experience & Brand Excellence Executive
Sucelyne Beauty & Wellness Ltd. —Cardiff
Manage social media platforms, creating engaging content that aligns with brand messaging and promotes wellness initiatives.
£60,000 a year
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Customer Relations Executive.
The Jockey Club —Wincanton
Working closely with the local team, you'll be at the heart of creating memorable experiences for our customers from start to finish.
4d

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customer relations manager jobs near watchet, som

Social Media Officer

Transport for Wales -
Cardiff

Apply Now

Job details

2 days ago

Qualifications

Social media post scheduling
Stakeholder collaboration
Social media management
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Relationship management
Customer interaction
Content strategy
Welsh

Full job description

Please note: You must be proficient in spoken and written Welsh, as this is an essential requirement of the role
The Role
The Social Media Officer will support the day-to-day delivery of TFW social media channels along with the Social Media Manager to support Customer Relations Management in shaping and delivering the social media strategy.
Role responsibilities
Provide an engaging, informative and friendly interactive experience for our customers via online social media, replying to messages, posting key service updates and supporting the delivery of the social media strategy.
You will respond to customer feedback, queries and complaints via social media, ensuring all queries are answered appropriately within our target response times and that the company's reputation is maintained and promoted. To do this, you will use a variety of resources and industry systems, including liaising with other internal departments and industry stakeholders, to fully investigate the reasons for customer contact. In the process, identifying high priority contacts including safety, PR and security issues.
You will ensure the calendar of activities is adhered to and is developed to implement new social content and identify areas of improvement that will sustain growth and engage existing and potential customers.
Support the delivery of engaging social content and campaigns. Help to administer and coordinate posts within the content calendar. Act as a champion for social media best practice and provide updates to CR Management on emerging trends. Help to deliver the Social Media Strategy in line with business and customer needs, ensuring customer expectations are met.
You will assist in analysing and reporting on key metrics generated by social content.
Help to build relationships with internal/external stakeholders and provide management information from listening tools/analysis to gain greater understanding of our social media users.
Keep up to date with social media developments and methods to drive customer engagement. Research competitor activity and generate new ideas for social content and processes based on best practice and measure success.

Who we're looking for
Welsh Language skills, verbal and written
Ability to work under pressure
Welsh Language skills, verbal and written
Previous Customer Service Experience
Experience of using social media
Ability to work alone and as part of a team
Excellent social conversation skills with the ability to create engaging content
Good organisational skills
A creative thinker with a passion for social media
Proficient in Microsoft packages

Welsh Language Skills
Welsh language skills are an essential requirement for this role.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

customer relations manager jobs in watchet, som

Social Media Officer

C & B SUPERVISOR

Fork Lift Truck Driver

Leisure Member Relations Manager

Business Relations Manager

BUSINESS RELATIONS MANAGER

Senior HR Employee Relations Business Partner

Senior HR Advisor

Assistant HR Business Partner

Assistant HR Business Partner

HR Advisor

Graduate Sales and Management Programme

Store Manager

Stock Controller

Multi Skilled (Electrical) Static Shift Engineer

Customer and Trading Manager - Small Supermarket

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