Digital delivery engineer Work, Jobs in Eston, Nyk (with Salaries)

Service Desk Manager
Middlesbrough Council —Middlesbrough
- £45,091 - £47,181 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
13d
Principal Civil/Structural Engineers UK wide
Amentum —Hartlepool
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Employee assistance programme
- Flexible schedule
ICT Engineer Digital Squad
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Customer service
- Maintenance
- Continuous improvement
- Annual leave
Cloud & Infrastructure Engineer
Causeway Technologies —Middlesbrough
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Site Engineer
Balfour Beatty —Stockton-on-Tees
- Construction experience
- Leadership
- Communication skills
- Annual leave
7d
SQL Server Developer
Amentum —Hartlepool
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Employee assistance programme
- Flexible schedule
7d
Project Engineer - Automation
Mace —Middlesbrough
- Full-time
- Hybrid work
- Programmable logic controllers
- Communication skills
Work Package Engineer
Costain —Stockton-on-Tees
- Full-time
- Analysis skills
- Project management
- IT
Senior Cloud & Infrastructure Engineer
Causeway Technologies —Middlesbrough
- Hybrid work
- Azure
- Management
- DevOps
- Annual leave
- Employee assistance programme
Quick apply
Electrical Estimator
Durata UK Ltd —Middlesbrough
- Full-time
- Microsoft Excel
- Databases
- Analysis skills
- Free parking
- Store discount
Quick apply
9h
Apprentice Design Manager - Level 4
Tilbury Douglas —Stockton-on-Tees
- CAD
- Construction experience
- Communication skills
- Annual leave
Apprentice Design Manager - Level 4
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Construction experience
- Communication skills
- Annual leave
Senior Stores and Warehouse Operative
Babcock International —Pickering
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
Site Engineer
Carey Group —Middlesbrough
- Full-time
- AutoCAD
- Civil engineering
- Management
Quick apply
2h
Manufacturing Engineer Technician - 1 x Permanent & 1 x 12m Contract
Caterpillar —Stockton-on-Tees
- £45,300 a year
- Full-time
- Continuous improvement
- Travel
- Manufacturing
- Annual leave
14d
Assistant Planner
AtkinsRéalis —Stockton-on-Tees
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Automation Engineer
ALTEN —Durham
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Lead Electrical Engineer
Amentum —Hartlepool
- Full-time
- Employee assistance programme
- Flexible schedule
Knowledge Transfer Partnership Associate (Ultrasonic Transducer Engineer) (111979-0826)
University of Warwick —Sedgefield
- £38,000 - £42,000 a year
- University
3d
Assistant Package Manager- Civil/Structural
Costain —Stockton-on-Tees
- Full-time
- Civil engineering
- Contracts
- Budgeting
2d

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digital delivery engineer jobs near eston, nyk

Service Desk Manager

Middlesbrough Council -
Middlesbrough

Apply Now

Job details

Full-time
£45,091 - £47,181 a year
13 days ago

Qualifications

ITIL Certification
IT team management
Incident queue management
IT service management
Continuous improvement
Continuous improvement cycles oversight
Team management
Technology leadership experience
Budgeting
Training & development
Information technology team management
Leadership
Operations leadership experience
Help desk

Full job description

We have an exciting role on offer within our ICT services as a Service Desk Manager.

Are you a passionate ICT leader ready to shape and deliver an exceptional support service?

We’re looking for a Service Desk Manager to lead our frontline ICT operations and play a key role in delivering our ambitious ICT and Digital Strategy. This is an exciting opportunity to take ownership of a high-performing Service Desk and Engineering function, driving service excellence, continuous improvement and digital capability across the organisation.

About the role:

As Service Desk Manager, you’ll lead the day-to-day operation of our ICT Service Desk and Engineering teams, ensuring a high-quality, customer-focused support service for staff and elected members.

You’ll be responsible for:

Leading incident and service request management, ensuring efficient triage, escalation and resolution.

Managing ICT engineers across multiple sites to deliver responsive deskside and field support.

Overseeing the full lifecycle of ICT assets, including refresh programmes and inventory accuracy.

Driving service performance through KPIs, SLAs, and customer feedback

Leading and developing a skilled, motivated team through coaching and clear objectives.

Improving services through data-driven insight and ITIL-aligned best practice

Supporting digital upskilling across the organisation through training and knowledge resources.

Managing budgets, suppliers and ICT support toolsets to maximise value and performance.

What we’re looking for:

You’ll be an experienced ICT professional with a strong background in Service Desk and support operations leadership, ideally within a complex or public sector environment.

We’re particularly interested in candidates who have:

Proven experience managing an ICT Service Desk and technical support teams

Strong understanding of ITIL and service management principles

Experience managing asset lifecycles and device refresh programmes

A track record of improving services using performance data and user feedback

Excellent people management skills, with a passion for developing others

Confidence managing budgets, suppliers and operational delivery ITIL Foundation is essential, and higher-level ITIL or technical certifications would be an advantage.

Why join us?

At Middlesbrough Council, we’re committed to building a modern, digital organisation that delivers excellent services for our community. You’ll play a pivotal role in that journey, with the opportunity to:

Shape and improve how ICT support is delivered across the Council

Lead a dedicated, forward-thinking team

Contribute to major digital transformation initiatives

Develop your career in a supportive and ambitious environment

We offer flexible working, a strong commitment to professional development, and a culture built on collaboration, innovation and continuous improvement.

Ready to make an impact? If you’re ready to lead, innovate and deliver outstanding ICT services, we’d love to hear from you.

Apply now and help us create a brighter digital future for Middlesbrough.

If you would like to talk through this opportunity further, please contact Lynsey Zipfell on [email protected]

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Telephone: 01642 727088
Email: [email protected]

Apply Now

Refine Your Search

digital delivery engineer jobs in eston, nyk

Service Desk Manager

Principal Civil/Structural Engineers UK wide

ICT Engineer Digital Squad

Cloud & Infrastructure Engineer

Site Engineer

SQL Server Developer

Project Engineer - Automation

Work Package Engineer

Senior Cloud & Infrastructure Engineer

Electrical Estimator

Apprentice Design Manager - Level 4

Apprentice Design Manager - Level 4

Senior Stores and Warehouse Operative

Site Engineer

Manufacturing Engineer Technician - 1 x Permanent & 1 x 12m Contract

Assistant Planner

Automation Engineer

Lead Electrical Engineer

Knowledge Transfer Partnership Associate (Ultrasonic Transducer Engineer) (111979-0826)

Assistant Package Manager- Civil/Structural

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