Handler Work, Jobs in Shillington, Bdf (with Salaries)

Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Claims Validation Claims Handler
Allianz —Milton Keynes
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
2d
Client Money Handler
Brown & Brown Europe —Milton Keynes
- Full-time
- No experience needed
- Accounting
- In-person
- Life insurance
- Referral programme
Quick apply
2d
Trainee Liability Claims Handler Vacancy – Milton Keynes Office
Phoenix Liability Services —Milton Keynes
- £27,500 - £32,500 a year
- Full-time
- Organisational skills
- In-person
Quick apply
Material Handler
Avantor —Stevenage
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
Tusker Vehicle Operations Case Handler 12 Month FTC - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- Organisational skills
10d
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
Pet Welfare Assistant - On-site Services
Blue Cross —Kimpton
- £9,990 a year
- Part-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
12d
Technical Specialist – Baggage Operations
easyJet —Luton Airport
- Full-time
- Hybrid work
- Employee discount
13d
Dog Handler
Your Paws Pet Services —Hatfield
- £9,200 - £11,100 a year
- Part-time
- Heavy lifting
- Customer service
- In-person
- Paid training
- Annual leave
Quick apply
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Tusker Insurance Operations Case Handler 12 Month FTC - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
12d
General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
Automation Leader
PerkinElmer —Stevenage
- Doctoral degree
- Laboratory experience
- Microsoft Office
- Annual leave
- Referral programme
Handler (Night Shift)
FedEx EU —Bedford
- £13.29 an hour
- Part-time
- Employee assistance programme
Commercial Account Handler
Howden Group Holdings —St Albans
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
9d
Senior Manager, Market Access Specialty Care
Sobi —Cambridge
- Full-time
- Remote
- Doctoral degree
- English
- Master's degree
Quick apply
Handler - Night Shift
FedEx EU —Bedford
- £13.29 an hour
- Full-time
- Employee assistance programme
Regional Delivery Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Contracts
- Employee discount
11d
Insurance Manager
TPG —Hemel Hempstead
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme

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Complaints Handler

Allica Bank -
Milton Keynes

Apply Now

Job details

Full-time

Benefits

Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Complaint handling
Financial services
Banking

Full job description

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

The Complaints Handler role works within the Complaints Team. As a new and fast growing bank, Allica is now of a scale that a full team is required to manage all Complaints and disputes within the bank. We are known for excellent service, but when customers don’t have a good experience we need to assess and learn why. The role will be to support the growing Complaints function in the business. This will require logging, investigating and managing a wide variety of complaints and disputes, relating to our customers. This will require working alongside the Complaints Manager, Senior Complaints Handler and the wider Operations team, as well as other departments and functions outside of the Operations team. A confident communicator (written and verbal), the successful candidate will be highly organised, delivery focused, and passionate about Customer Experience.

Principal Accountabilities

Field inbound communications from customers – either over voice, chat or social media – to action their requests, resolve their issues and manage complaints through to resolution.
You’ll be responsible for case management, and this may include outbound customer communications, payments and letter writing.
Some of the key exceptions you’ll be dealing with will include KYC, complaints, vulnerable customers, deceased/power of attorney cases and SME customers who might have complex needs.
Proactively identify areas for process improvement and to seek new and innovative ways to better serve the customer.
Represent the Banks values when speaking to customers.
To support other teams as appropriate, where customer communication or engagement is required.

Personal Attributes & Experience

Strong customer service experience, having worked in customer facing and or telephone service roles.
Experience using core banking systems and familiar with the use and application of social media as a form of interaction.
Experience in dealing with complex complaints and in taking ownership of customer concerns through to resolution.
Experience of core processes (e.g. account opening, servicing and closing, payments processing, complaint handling, KYC case referrals, general enquiry management)
Experience in working with workflow / task management tools
Knowledge of financial services rules and guidelines
A problem solver and can create positive customer outcomes in diverse situations

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Apply Now

Refine Your Search

handler jobs in shillington, bdf

Complaints Handler

Claims Validation Claims Handler

Client Money Handler

Trainee Liability Claims Handler Vacancy – Milton Keynes Office

Material Handler

Tusker Vehicle Operations Case Handler 12 Month FTC - Watford

Ground Handling Agent

Pet Welfare Assistant - On-site Services

Technical Specialist – Baggage Operations

Dog Handler

TPA Liability Claims Handler

Tusker Insurance Operations Case Handler 12 Month FTC - Watford

General Practice Call Handler

Automation Leader

Handler (Night Shift)

Commercial Account Handler

Senior Manager, Market Access Specialty Care

Handler - Night Shift

Regional Delivery Manager

Insurance Manager

I want to receive the latest job alerts for handler in shillington, bdf

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