Support engineer Work, Jobs in Dorney, Bkm (with Salaries)

IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
Field Engineer
GMM SALES LTD —Slough
- From £33,000 a year
- Full-time
- Heavy lifting
- Maintenance
- No experience needed
- Free parking
- Annual leave
Quick apply
2d
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Azure
- No experience needed
Quick apply
6d
Project Administrator : Engineering
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- IT
- Communication skills
Quick apply
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Agile
- In-person
Quick apply
8d
Junior Infrastructure Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- Maintenance
- Agile
Quick apply
6d
Graduate Engineer
Design 4 Structures —London
- £29,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Schematics
- Engineering
Quick apply
1d
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
Bowling Technician
Mega City —Slough
- £25,420 - £28,000 a year
- Weekend availability
- Plumbing
- Power tools
- In-person
- Employee discount
Quick apply
1d
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
Trainee Engineer
Briggs Equipment —Maidenhead
- Full-time
- Employee discount
Quick apply
Manufacturing Engineer
John Crane —Slough
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick apply
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
8d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
10d
IT Support Engineer
Pickl IT Ltd —London
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- Work from home
Quick apply
2d
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
9d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
7d
Software Engineer
WeRevamp Store Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Machine learning
Quick apply

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IT 1st Line Support Engineer

Aventum Group
London

Apply Now

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Desktop support
Azure
Ticket management
User account management
Zendesk
Continuous improvement
Network management
Computer hardware
Customer support
Application support
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Time management

Full job description

Vacancy No

VN539

Basis

Permanent

Full Time / Part Time

Full Time

Entity

Aventum Group Management Services Ltd

Location City

London

Job Details

Role Summary

The 1st Line IT Engineer is a key member of the IT Services team, providing front-line technical support to colleagues across the wider group. We are looking for someone who is passionate about technology, enjoys solving problems, and is eager to develop their career in IT. You'll work closely with employees at all levels of the business, becoming a trusted point of contact for technical support and playing an important role in ensuring colleagues can work effectively and efficiently. You will provide support across all areas of IT, from user account administration and Microsoft 365 support to hardware troubleshooting, device setup, and day-to-day operational support. Working on-site will give you valuable exposure to a wide variety of technical challenges, enabling you to build practical experience that will support your professional growth and progression. Support requests are managed through our Helpdesk platform (Zendesk), and you will be responsible for resolving tickets in line with agreed SLAs, delivering a high standard of customer service and maintaining a positive user experience. This role is ideal for someone looking to build a strong foundation in IT, develop their technical expertise, and gain exposure to projects, infrastructure, cloud technologies, and business systems within a fast-paced and collaborative environment.

Role Accountabilities

Maintain a 99% Service Level Agreement (SLA).
Ensure the Joiners, Changers, and Leaver’s processes are followed correctly.
End-user support regarding IT applications.
Administration of cloud-based applications – Microsoft 365.
Setting and supporting IT equipment (Mobile phones, PCs/ Laptops, routers/switches, Printers/ Scanners).
Running scheduled IT processes, i.e., system backups.
Maintaining hardware stock levels and keeping IT areas tidy (stock cupboard & IT room & desks).
Ensuring that all IT hardware/ equipment is on and in working order each morning in our London office.
Assist IT Services Team Leader with:
- Azure administration
- IT projects
- Domain management
- Network management
- Application management
- Hardware Management

Role Requirements

Previous experience working within an IT Helpdesk or Service Desk environment is preferred.
Relevant IT qualifications, certifications, or technical training would be advantageous.
Interest / skills in scripting and automation (e.g., PowerShell or other language).

Skills and Abilities

Strong working knowledge of Microsoft 365 and associated applications.
Experience supporting collaboration and communication platforms, including Microsoft Teams.
Proven ability to work effectively in a fast-paced, customer-focused service environment.
Strong teamwork and collaboration skills.
Excellent verbal and written communication abilities.
Flexible and adaptable, with the ability to manage changing priorities and workloads.
Willingness to travel occasionally to support remote sites and users.
Strong organisational and time-management skills.
Proactive, responsive, and committed to delivering high-quality customer service.
Demonstrates initiative and a continuous improvement mindset.

Management Duties

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

Apply Now

Refine Your Search

support engineer jobs in dorney, bkm

IT 1st Line Support Engineer

Field Engineer

Junior Support Engineer

Project Administrator : Engineering

Associate Support Engineer

Infrastructure Engineer

Junior Infrastructure Engineer

Graduate Engineer

Support Engineer

Bowling Technician

ITAM Engineer

Trainee Engineer

Manufacturing Engineer

Support Engineer

Entry Level Support Engineer

IT Support Engineer

Engineer – HW Tech Support

IT Support Engineer

Desktop Support Engineer

Software Engineer

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