Location: Guildford, Surrey (Office-based)
Job Type: Full-time
Salary: £28,000–£35,000 basic + uncapped commission + performance bonuses
About Us
Creative Purpose Agency is a strategy-led digital marketing agency that helps ambitious businesses grow through exceptional websites, digital marketing and customer acquisition strategies.
We don't believe in cold-selling services that businesses don't need. Every conversation we have starts with understanding the business, where it's heading and the challenges it's trying to overcome. Only then do we recommend the right solution.
As our agency continues to grow, we're looking for a confident and motivated Appointment Setter to become the first point of contact for prospective clients.
If you enjoy speaking to people, building rapport and opening doors, this is an opportunity to play a key role in the agency's growth while developing a long-term career within digital marketing and sales.
The role
Your objective is simple.
Generate qualified discovery meetings for the agency.
You'll identify businesses that fit our ideal client profile, start conversations with decision-makers and book high-quality discovery meetings into the Director's diary.
You won't be responsible for closing deals or selling technical marketing services. Instead, your role is to create interest, qualify opportunities and ensure every meeting we attend has genuine potential.
This isn't a high-pressure call centre environment where success is measured by hundreds of calls each day. We'd rather you have fewer, better conversations that lead to long-term client relationships.
What you'll be doing
As the first point of contact for many prospective clients, you'll represent Creative Purpose Agency professionally and confidently.
Your day-to-day responsibilities will include:
- Researching businesses that fit our ideal client profile.
- Identifying key decision-makers.
- Prospecting through telephone, LinkedIn, email and networking.
- Starting conversations with business owners and directors.
- Building rapport and creating genuine interest in our services.
- Qualifying opportunities before booking discovery meetings.
- Following up previous enquiries and dormant prospects.
- Nurturing businesses that may not be ready to engage immediately.
- Managing your pipeline of prospects and follow-up activity.
- Keeping HubSpot updated with accurate notes and activities.
What you'll be talking about
You'll introduce businesses to the services we provide, including:
- Website Design & Development
- Search Engine Optimisation (SEO)
- Google Ads
- Paid Social Advertising
- HubSpot CRM & Automation
- Digital Marketing Strategy
- Digital Discovery Consultations
You don't need to be an expert in every service, but you'll become confident explaining what we do, identifying when a business may benefit from our support and booking them in for a more in-depth discovery meeting with the Director.
We'll provide full training on our services, sales process and ideal clients.
About you
We're looking for someone who genuinely enjoys speaking with people.
You're naturally curious, confident on the phone and comfortable building relationships with business owners and decision-makers. You're organised, resilient and motivated by achieving goals.
Most importantly, you understand that every conversation is an opportunity to leave a positive impression of the agency.
We're particularly interested in people who have:
- Excellent communication skills.
- A confident and professional telephone manner.
- Strong organisational skills.
- Good written communication.
- A positive and resilient attitude.
- The ability to manage multiple conversations and follow-ups.
- Strong attention to detail.
- Confidence using LinkedIn professionally.
- Experience using CRM software.
Experience we'd love to see
Previous appointment setting or sales experience would be an advantage, particularly within a B2B environment.
We'll be especially interested if you've previously worked within a digital marketing agency or have experience speaking to businesses about services such as:
- Website Design
- SEO
- Google Ads (PPC)
- Paid Social Advertising
- Digital Marketing Services
Experience using HubSpot or LinkedIn Sales Navigator would also be beneficial, although full training will be provided.
How we'll measure success
Success in this role isn't about making the most calls.
It's about creating quality opportunities for the agency and ensuring our sales pipeline remains healthy.
We'll measure success through:
- Qualified discovery meetings booked.
- Attendance rates for booked meetings.
- Quality of opportunities generated.
- Prospect engagement.
- CRM accuracy.
- Contribution to new agency revenue.
Quality will always come before quantity.
What you'll get
This is an opportunity to join a growing agency where you'll have a genuine impact on our success.
You'll receive ongoing support, training and mentoring while working directly alongside the Director and gaining exposure to a wide variety of industries and businesses.
In return, we offer:
- £28,000–£35,000 basic salary.
- Uncapped commission.
- Performance bonuses.
- Ongoing sales and digital marketing training.
- Clear opportunities for career progression.
- A modern office environment in Guildford.
- Company pension.
- Casual dress.
- Company events.
Where this role could take you
We're looking for someone who wants to build a career rather than simply find another job.
As Creative Purpose Agency grows, there will be opportunities to progress into roles such as:
- Senior Appointment Setter
- Sales Development Representative (SDR)
- Business Development Manager
- Head of Business Development
If you're ambitious, enjoy building relationships and want to develop a successful career in sales and digital marketing, we'll invest in helping you get there.
How to apply
If you're a confident communicator who enjoys speaking with businesses and building relationships, we'd love to hear from you.
Whether you've worked in appointment setting before or have experience in customer-facing sales and are looking to develop your career within a growing digital marketing agency, we'd love to hear from you.
Please send us your CV along with a short covering note explaining why you'd be a great fit for Creative Purpose Agency.
Benefits
- Company pension
- Company events
- Casual dress
Work Location: Office-based in Guildford, Surrey.
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Flexible schedule
Work Location: In person
