Technical support Work, Jobs in Lancaster, Lan (with Salaries)

ICT Engineer
ABBEY ICT LTD —Blackburn
- Up to £30,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Employee discount
Quick apply
6d
Service Delivery Manager Associate
Ericsson —Blackpool
- Computer Science
- Engineering
- English
3h

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ICT Engineer

ABBEY ICT LTD
Blackburn

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
6 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

NFS
Windows
Network infrastructure
IT support
Mac OS
IT
IP networking
Communication skills
PowerShell

Full job description

Job Overview
We are seeking a skilled, motivated and experienced IT Engineer to join our dynamic team. The ideal candidate will possess a strong technical background and be proficient in various engineering disciplines. This role requires an analytical mindset, problem-solving abilities, and a passion for innovation. You will be responsible for designing, implementing, and maintaining systems that enhance our operational efficiency and effectiveness.

Responsibilities

Develop and implement engineering solutions to improve system performance and reliability.
Collaborate with cross-functional teams to design and optimise network infrastructure.
Utilise tools such as LogicMonitor for monitoring and troubleshooting system performance.
Write scripts in PowerShell & RMM to automate tasks and enhance system functionality.
Manage Windows and Hyper-V environments, ensuring optimal performance and security.
Work with NFS for file sharing across networked systems.
Implement Quality of Service (QoS) protocols to optimise network traffic management.
Conduct thorough testing of systems to ensure compliance with specifications and standards.
Provide technical support and training to team members as needed.
Manage Microsoft 365 Tenants and Migrations
Manage customer networks and wireless solutions
On-site Surveys
Log and Process Calls and Tickets
To resolve tickets and complex (second line) support requests whilst meeting customer satisfaction and continuous service delivery demands
Provision, install and maintain IT hardware, software and peripherals
As a front-line customer facing employee be an ambassador for Abbey ICT Ltd

Experience

Proven experience in an engineering role, preferably within a network infrastructure environment.
Strong knowledge of IP networking principles and practices.
Familiarity with Mac OS is advantageous but not essential.
Experience in encoding processes is a plus.
Excellent problem-solving skills with the ability to work independently as well as part of a team.
Strong communication skills, both verbal and written, to effectively convey technical information.

If you are passionate about technology and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity as an Engineer.

Job Types: Full-time, Permanent

Pay: Up to £30,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Blackburn BB1 3AE: reliably commute or plan to relocate before starting work (required)

Experience:

IT support: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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ICT Engineer

Service Delivery Manager Associate

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